Practical Performance Improvement
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| Author | : Gerald J. Langley |
| Publisher | : John Wiley & Sons |
| Total Pages | : 514 |
| Release | : 2009-06-03 |
| Genre | : Business & Economics |
| ISBN | : 0470549033 |
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
| Author | : Rod Matthews |
| Publisher | : Business Expert Press |
| Total Pages | : 146 |
| Release | : 2018-03-05 |
| Genre | : Business & Economics |
| ISBN | : 1948198053 |
Anyone who is responsible for the supervision and performance of a team in an organization will appreciate the practical management strategies outlined in this book. In a refreshing, humorous, and engaging approach, it aims to reduce the stress associated with the leadership of a team of people and improve the likelihood that things get done right, the first time. The author provides great insight and practical exercises on how to be an exceptional manager and team leader. In a step-by-step approach, this book will help you be better at coaching and developing team members, setting direction for your team, and enhancing performance and engagement. A must read for all first-time managers/team leaders who want to get the best out of their team.
| Author | : Darlene Van Tiem |
| Publisher | : John Wiley & Sons |
| Total Pages | : 706 |
| Release | : 2012-05-01 |
| Genre | : Business & Economics |
| ISBN | : 1118025245 |
Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
| Author | : Jerry JULIAN |
| Publisher | : AMACOM Div American Mgmt Assn |
| Total Pages | : 226 |
| Release | : 2010-02-03 |
| Genre | : Business & Economics |
| ISBN | : 0814415334 |
Waiting until the end of a project to identify “lessons learned” is too late. By that time, the project may be ready for the scrap heap. But if your projects and programs include multi-level learning, you’ll not only be fostering continuous improvements for the future, you’ll be well-equipped to reduce the risk of failure while projects are “in-flight” so you can deliver maximum value to your client organization. Facilitating Project Performance Improvement helps any organization: • Reduce time to market for new products, systems, processes and technologies • Improve customer and end-user satisfaction with project outcomes • Reduce risk of failure, wasted investment, and project runaway • Improve productivity, quality and teamwork • Continuously improve delivery both within and across projects. Organizations simply cannot afford to leave learning to chance on their mission-critical investments. Facilitating Project Performance Improvement provides a practical approach to structured learning and reflection that enables teams to innovate and improve, ensuring both immediate and long-term project success.
| Author | : Gene Fusch |
| Publisher | : FT Press |
| Total Pages | : 222 |
| Release | : 2012 |
| Genre | : Business & Economics |
| ISBN | : 013304050X |
Imagine your best possible organization: a place where people strive for continuous improvement, communicate clearly and honestly, freely share information, respect their colleagues and leaders, make a difference -- and achieve truly extraordinary levels of performance, even in tough times. Using this book's powerful Work/Life Approach, you can build that organization. World-renowned performance consultants Dr. Gene Fusch and Richard Gillespie offer a step-by-step blueprint for developing a true performance culture, where people bring a relentless focus and selfless collaboration to bear on the organization's most fundamental goals. A Practical Approach to Performance Interventions and Analysis walks through every step of the process: analyzing business problems, identifying performance gaps, selecting the best interventions, measuring results, and more. You'll learn how to integrate your organization's goals with the beliefs and needs of your people; foster unity without conformity, and diversity without division; how to overcome the fear and distrust that makes organizations dysfunctional; and how to build an organization where everyone really takes ownership of their "fraction of the action." Along the way, they present 50 dynamic models that tightly connect theory to real-world business practice, are ROI-driven, are fully measurable, and can be utilized by all leaders and practitioners in HR, organizational development, and training. With their guidance, you can choose and execute the performance initiatives that deliver the greatest positive impact on culture, business metrics, and the lives of all your people.
| Author | : Jeffrey S. Young |
| Publisher | : Springer Nature |
| Total Pages | : 141 |
| Release | : 2021-03-26 |
| Genre | : Medical |
| ISBN | : 3030710483 |
Managing a trauma center involves complex clinical care, long nights and days, administrative work, self-examination, critical review of patient care and significant regulatory requirements. Performance improvement is the key element of trauma center effectiveness. No trauma center provides flawless care, thus all centers have opportunities to improve. A competent performance improvement program is critical to trauma center outcomes. This book provides key information on all aspects of trauma PI and program management. In some ways, PI is an art more than a science, so the more interaction program leaders have with strong PI programs, the more they can learn about how to improve their processes. The book outlines the generally accepted processes for identification of opportunities for improvement, which are the key component of performance improvement. This includes: rounding with care teams, contemporaneous chart review, audit filters, and voluntary submissions to the trauma program for review. This book explains how to triage opportunities for improvement, analyze them, form corrective actions, and finally achieve loop closure. The book covers the roles of the personnel in the PI program, what is required to dissect the opportunity to determine action plans, how to document the entire process, and how to keep track of opportunities for improvement to ensure that your program is progressively improving care. The final sections of the book deal with specific opportunities for improvement, action plans, and loop closure through the use of case studies. The book serves as a follow-up to Dr. Jeffrey Young’s recently published book Trauma Centers, which serves as a quick guide to the key components of trauma center administration, management, and patient care.
| Author | : Lynne F. Baxter |
| Publisher | : Routledge |
| Total Pages | : 206 |
| Release | : 2007-11-16 |
| Genre | : Business & Economics |
| ISBN | : 1134211651 |
This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on extensive real-world case studies and the authors experiences of researching in this area.
| Author | : Thomas K. Ross |
| Publisher | : Jones & Bartlett Learning |
| Total Pages | : 407 |
| Release | : 2019-09-16 |
| Genre | : Health & Fitness |
| ISBN | : 1284170756 |
Written to address the growing demand for Lean Six Sigma expertise, this text provides a step-by-step Define-Measure-Analyze-Improve-Control (DMAIC) process, that describes how to use the tools appropriate for each phase and provide data where tools can be practiced by students. Applying Lean Six Sigma in Health Care trains students on performance improvement techniques and current terminology so that they will be prepared to conduct Lean Six Sigma projects in large health care systems and support the physicians and nurses running these projects. With a focus on application, students learn and utilize the DMAIC process, by applying it to an improvement project that is carried through the text.
| Author | : Jeff Jones |
| Publisher | : Routledge |
| Total Pages | : 96 |
| Release | : 2014-04-04 |
| Genre | : Education |
| ISBN | : 1134133588 |
The recently introduced Performance Management (PM) arrangements for headteachers and teachers will replace the existing appraisal systems for schools in England. The introduction of PM places a significant responsibility upon governors strategically, and upon senior and middle managers operationally. This is a manual for middle managers and head teachers in secondary schools. It offers support and guidance on the new performance management legislation, the practical issues surrounding its introduction and strategies for successful implementation. The book will include sections on how to integrate PM into the school's other management processes, what roles and responsibilities need to be carried out, and managing the performance of teachers and headteachers. It will also cover the appraisal cycle, setting objectives, classroom observation, and selecting and appointing team leaders. The book also discussed auditing, monitoring, evaluating and reporting.
| Author | : William J. Rothwell |
| Publisher | : Routledge |
| Total Pages | : 426 |
| Release | : 2012-06-14 |
| Genre | : Business & Economics |
| ISBN | : 113639737X |
Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.
