Positive Conflict
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Author | : John Michael Haynes |
Publisher | : State University of New York Press |
Total Pages | : 300 |
Release | : 2012-02-01 |
Genre | : Psychology |
ISBN | : 0791485749 |
This mediation how-to manual brings together the collective wisdom of two of the field's most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them. Beginning with a review of the theoretical underpinnings of the Haynes model of mediation, the book then presents six case studies with each demonstrating one or more of the organizing principles of mediation. The sessions examined reflect the different mediation areas currently being practiced—business, employment, neighborhood, adoption, education, and family. The book goes beyond simply reporting what mediators experience as it shares the insights and motivations of Fong and Haynes. This well-rounded approach includes the exploration of the clients' thoughts, helping readers to incorporate successful organizing principles into their own mediation practices.
Author | : Darby Checketts |
Publisher | : Red Wheel/Weiser |
Total Pages | : 148 |
Release | : 2007-09-17 |
Genre | : Business & Economics |
ISBN | : 1601638094 |
Conflict is a central theme of our lives. We see the negative consequences of war and violence all around us. Even in the workplace, disputes and arguments cause problems and stifle productivity. But opposition can also be positive. For instance, our muscles become stronger as they encounter resistance. The bonds of our relationships can become stronger as we strive to overcome our differences. Likewise, says author Darby Checketts, businesses and organizations can become stronger as a result of conflict. Postive Conflict is a book that goes beyond coping with or handling workplace conflict; its premise is that conflict is often an indicator that creative energy is about to be unleashed. There is potentially positive power inside opposition, just as with the fusion of atoms. When opposing ideas are openly explored, a breakthrough in thinking can occur, which can reveal more comprehensive solutions. And the coming together of these once-opposing forces multiplies the potential for success. If our view of conflict transcends a win-lose mentality, we will see that the flipside of opposition is the opportunity for discovery and innovation. And in business today, we need leaders who can reconcile the seeming exclusivity of competing ideas and fuse them for new and better results. For example, it is the combination of self-confidence and humility that maximizes a leader's effectiveness. By reading Postive Conflict, you will: Recognize the creative energy inside conflict to unleash the power of opposites. Discover why the optimist's answer to everything is "yes"—that the issue is not what is right or wrong, but how to synthesize ideas to expand problem-solving options. Help your stakeholders come together in a spirit of partnership to move beyond special interests and personality clashes. Understand that your own conflicting ideas and viewpoints reveal new dimensions of who you are and the range of opportunities that await you.
Author | : Mary Scannell |
Publisher | : McGraw Hill Professional |
Total Pages | : 240 |
Release | : 2010-05-28 |
Genre | : Business & Economics |
ISBN | : 0071743669 |
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author | : Amy Gallo |
Publisher | : Harvard Business Review Press |
Total Pages | : 157 |
Release | : 2017-03-14 |
Genre | : Business & Economics |
ISBN | : 1633692167 |
Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author | : Amanda Ripley |
Publisher | : Simon and Schuster |
Total Pages | : 368 |
Release | : 2022-04-05 |
Genre | : Business & Economics |
ISBN | : 1982128577 |
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Author | : Jack G. Montgomery |
Publisher | : American Library Association |
Total Pages | : 226 |
Release | : 2005 |
Genre | : Language Arts & Disciplines |
ISBN | : 9780838908907 |
After a research survey, the expert authors examined the comon causes of workplace conflict in libraries. The authors have developed 17 scenarios of conflict, along with realistic ways to manage them.
Author | : Deborah Smith Pegues |
Publisher | : Harvest House Publishers |
Total Pages | : 193 |
Release | : 2009-03-01 |
Genre | : Religion |
ISBN | : 0736932569 |
Where there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken. Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover: effective and compassionate techniques for handling conflict practical strategies for resolving conflict how personality types influence discussions suggestions for minimizing defensiveness ideas for developing and promoting cooperation Confronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.
Author | : Patricia Elgoibar |
Publisher | : Springer |
Total Pages | : 243 |
Release | : 2016-06-24 |
Genre | : Psychology |
ISBN | : 3319314750 |
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
Author | : Liane Davey |
Publisher | : Page Two |
Total Pages | : 0 |
Release | : 2019-03-26 |
Genre | : Business & Economics |
ISBN | : 198902520X |
More productivity. Less drama. It all starts with a healthy conflict culture. In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? The truth is that our teams and organizations require conflict to get things done. But we avoid conflict and build up conflict debt by deferring and dodging the difficult decisions. Our organizations are paying the price - oming less productive, less innovative, and less competitive. Individuals are paying, too - suffering from overwhelming workloads, endless drama, and sleepless nights. In The Good Fight, Lane Davey shows you how to create the productive conflict your organization needs to get along and get stuff done. Drawing on her twenty-year career as an advisor to the C-Suite, Davey shares real-world examples and practical tools you and your team can use to handle even the most contentious conflicts as allies - instead of adversaries. Filled with strategies you will use again and again, The Good Fight is an essential field guide for leaders at all levels.
Author | : Hilary Cremin |
Publisher | : Taylor & Francis |
Total Pages | : 183 |
Release | : 2017-04-07 |
Genre | : Education |
ISBN | : 1315304228 |
Introduction -- Note -- Chapter 9: Considering research -- Introduction -- Engaging with research -- Engaging in research -- Suggested methods -- Evaluation -- Conclusion -- Note -- References -- Chapter 10: Case studies -- Introduction -- Holte Secondary School, Birmingham -- Kings Norton Primary School, Birmingham -- Queensbridge Primary School, Hackney, London -- Raddlebarn Primary School, Birmingham -- Hackney Community College, London -- Conclusion -- Chapter 11: Curricular activities -- Introduction -- Inclusion -- Citizenship -- Wellbeing -- Conclusion -- References -- Concluding comments -- Reference -- Index