Personnel Issues in Reference Services

Personnel Issues in Reference Services
Author: Bill Katz
Publisher: Routledge
Total Pages: 168
Release: 2019-12-05
Genre: Language Arts & Disciplines
ISBN: 1000759032

This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.

Evaluating the Twenty-first Century Library

Evaluating the Twenty-first Century Library
Author: Donald L. DeWitt
Publisher: Psychology Press
Total Pages: 122
Release: 2002
Genre: Academic libraries
ISBN: 9780789019851

Examines the Association of Research Libraries' "new measures" initiative. In response to the changes that digital information brought about in libraries, this collection of articles explains how the Association of Research Libraries is developing new measures for evaluating library services and holdings.