Patient-centered Healthcare Consumerism

Patient-centered Healthcare Consumerism
Author: Ronald E. Bachman
Publisher: Createspace Independent Publishing Platform
Total Pages:
Release: 2017-02-07
Genre:
ISBN: 9781540894823

The thrust of this book is how to benefit from the rise of Patient-Centered Healthcare Consumerism and the consumerism megatrends underway. From a pure financing perspective, there are three ways to pay for healthcare: (1) premiums, (2) savings, or (3) taxes. Traditional insurance relies on premiums. Government programs like Medicare, Medicaid, and the Affordable Care Act (ACA) rely on tax subsidies. PCHC combines the best of all three. It can minimize premiums, maximize savings, and provide consumers with valued tax advantages. Patient Centered Healthcare Consumerism brings together two key dimensions of healthcare regulatory and market reforms. "Healthcare Consumerism" by itself could be interpreted with a focus on the purchasing of health and healthcare products. "Patient-centered" by itself could be interpreted to focus on the use of the care delivery system. If you are an Individual - this book is for you, the healthcare consumer. You will find answers to what you can do to optimize the value of your purchases. Whether you are seeking to understand your options under your employer's group plan or selecting individual coverage. This book will help you move beyond immediate health concerns to understanding how to live a long productive life. If you are a Consultant, Agent or Broker - this book will show you how to market, discuss, and sell flexible PCHC designs that will lower premiums (and future premium increases), increase coverage choices, add care convenience, and improve access to doctors, hospitals, and other medical providers. If you are a Human Resources executive - this book will illustrate how to develop a health and healthcare strategic plan unique to your organization. This book will assist you in learning whether or not your organization is ready for change and what other organizational changes will improve the health and healthcare costs of your employees. If you are a Benefit Manager, Wellness or Communications Director - we will define and explain the pros and cons of PCHC. We will show how benefits interact with the development of human capital. We will explain how work effects health and how health effects work. If you are a Solution Provider - you will see where your product fits into the rapidly evolving market of new technologies and services. You will better understand how to discuss your product/service in the language of your prospects and customers. You will see the spectrum of developing generations of PCHC and where you fit into the present and future of health and healthcare. If you are a Care Provider - you will understand how your services interact with savings options and insurance, plan design, and patient care. You will better grasp the possibilities and importance of patient involvement and engagement in wellness, well-being, treatment plans, and compliance. You will see how you can strengthen the patient-provider relationship to improve patient compliance with treatment plans. If you are an Attorney, Legal Advisor, or Compliance Officer - We will provide examples and an understanding of the need for your services at each of the four points of any reform (legislation, regulation, compliance, and litigation). If you are an elected official - this book will provide simplified insights into real market-based solutions. You will better understand how legislation can encourage or discourage free-market developments. You may be in a position to offer new legislation that will impact the evolution of consumerism and prevent the old saying, "Legislation tends to crowd out the future."

Patient No Longer

Patient No Longer
Author: Ryan Donohue
Publisher: Ache Management Series
Total Pages: 0
Release: 2020-07-19
Genre: Business & Economics
ISBN: 9781640551800

"The coronavirus pandemic has validated the principles of this book--that we need healthcare with no address, helping people where they are and when they need it," writes Dr. Stephen K. Klasko in Patient No Longer: Why Healthcare Must Deliver the Care Experience That Consumers Want and Expect. "Telehealth worked. Providing guidance to families worked. Listening worked. Even under our greatest threat since World War II, the principles of using digital medicine to get care out to people turned out to be critical." Dr. Klasko and Ryan Donohue explore this evolving delivery model in a fascinating look at the history of patient-centric care and the rise of the healthcare consumer as a powerful new voice. In addition to the compelling reasons why consumer-centric care is so crucial, the authors share how leaders can work to build health systems focused on it. They offer actionable ideas for implementation in individual organizations and explore topics such as: - The latest research on what matters most to healthcare consumers today - Leadership skills needed to drive patient-centric initiatives - New applications of digital health technology and data - The Picker Institute's Eight Dimensions of Patient-Centered Care - Best practices and case studies from leading organizations As healthcare consumers continue to demand the same types of interactions they enjoy in other industries, healthcare organizations must work hard to build frictionless customer experiences that create lasting connections and build genuine loyalty. This book describes a once-in-an-era transformation in healthcare. Is your organization ready?

The Impact of Autonomy and Consumerism in Healthcare

The Impact of Autonomy and Consumerism in Healthcare
Author: Simbiso Ranga, MD, MBA
Publisher: Strategic Book Publishing & Rights Agency
Total Pages: 177
Release: 2016-03-16
Genre: Health & Fitness
ISBN: 1681816520

From the origins of consumerism to the evolution or revolution associated with consumerism in healthcare, this book is a reflective depiction of the past, present, and future of healthcare as it empowers the consumer (patient). The Impact of Autonomy and Consumerism in Healthcare navigates the changing healthcare landscape, navigating some of these changes and what they mean, not only for healthcare delivery, but for providers, suppliers, and consumers. It comments on new healthcare developments, including the mushrooming urgent care centers and walk-in clinics, as well as such technological developments as patient portals in electronic medical records. The book reflects on the challenges of opening up the healthcare infrastructure to the consumer, while raising issues about cyber security, privacy, and litigation. The authors attempt to predict the future, just as many physicians reluctantly do for their patients, in a chapter aptly titled “Prognosis.” The book would not be complete without anecdotes and war stories from the authors’ experiences in the field, presenting surprises and contradictions in their practice of medicine across the USA as immigrant physicians. Hopefully these powerful stories will help untangle the healthcare juggernaut and move toward a more empowered consumer.

History and Health Policy in the United States

History and Health Policy in the United States
Author: Rosemary A. Stevens
Publisher: Rutgers University Press
Total Pages: 377
Release: 2006-06-01
Genre: Medical
ISBN: 0813539870

In our rapidly advancing scientific and technological world, many take great pride and comfort in believing that we are on the threshold of new ways of thinking, living, and understanding ourselves. But despite dramatic discoveries that appear in every way to herald the future, legacies still carry great weight. Even in swiftly developing fields such as health and medicine, most systems and policies embody a sequence of earlier ideas and preexisting patterns. In History and Health Policy in the United States, seventeen leading scholars of history, the history of medicine, bioethics, law, health policy, sociology, and organizational theory make the case for the usefulness of history in evaluating and formulating health policy today. In looking at issues as varied as the consumer economy, risk, and the plight of the uninsured, the contributors uncover the often unstated assumptions that shape the way we think about technology, the role of government, and contemporary medicine. They show how historical perspectives can help policymakers avoid the pitfalls of partisan, outdated, or merely fashionable approaches, as well as how knowledge of previous systems can offer alternatives when policy directions seem unclear. Together, the essays argue that it is only by knowing where we have been that we can begin to understand health services today or speculate on policies for tomorrow.

The Patient Paradigm Shifts

The Patient Paradigm Shifts
Author: Judy L. Chan
Publisher: Business Expert Press
Total Pages: 248
Release: 2016-09-28
Genre: Medical
ISBN: 1631574108

The Patient Paradigm Shifts tells readers everything successful businesses need to know about the powerful new healthcare consumer. The dynamics of healthcare are shifting the patient paradigm in dramatic ways. The former patient is now both a consumer and a customer. The mantra of this new consumer is “convenient, fast, simple, and high value.” Their expectations for healthcare are similar to what they experience in other industries such as transportation, banking, short-stay rental housing, retail shopping online, same-day deliveries, and more. Smart mobile devices enable the customer to conduct transactions at any place and at any time, and without waiting in line. Healthcare providers need to offer customer service experiences similar to Apple, Amazon, Nordstrom, and other benchmark companies in order to stay competitive. The mindset of the new patient-turned-consumer has fundamentally shifted and there is no looking back. Anyone connected to healthcare needs to learn the profiles of the new consumer, better understand their behaviors, and comprehend their expectations as customers who have a choice. The Patient Paradigm Shifts tells you everything a successful business needs to know about the powerful new healthcare consumer.

Consumer-Driven Technologies in Healthcare: Breakthroughs in Research and Practice

Consumer-Driven Technologies in Healthcare: Breakthroughs in Research and Practice
Author: Management Association, Information Resources
Publisher: IGI Global
Total Pages: 472
Release: 2018-07-06
Genre: Business & Economics
ISBN: 1522561994

The world of medical technologies is undergoing a sea change in the domain of consumer culture. Having a grasp on what appeals to consumers and how consumers are making purchasing decisions is essential to the success of any organization that thrives by offering a product or service. As such, it is vital to examine the consumer-centered aspects of medical technological developments that have a patient-centered focus and allow patients to take part in their own personal health and wellness. Consumer-Driven Technologies in Healthcare: Breakthroughs in Research and Practice is a critical source of academic knowledge on the use of smartphones and other technological devices for cancer therapy, fitness and wellness, chronic disease monitoring, and other areas. The tracking of these items using technology has allowed consumers to take control of their own healthcare. Highlighting a range of pertinent topics such as clinical decision support systems, patient engagement, and electronic health records, this publication is an ideal reference source for doctors, nurse practitioners, hospital administrators, medical professionals, IT professionals, academicians, and researchers interested in advancing medical practice through technology.

Consumer Directed Health Care

Consumer Directed Health Care
Author: Kim Slocum
Publisher: CRC Press
Total Pages: 160
Release: 2008-07-07
Genre: Medical
ISBN: 1000730662

This book provides a balanced 360 degree view of consumer directed health care. It provides insight, analysis, and original research to help us see more clearly the important dimension in the future of American health care.

Choice Matters

Choice Matters
Author: Gordon Moore
Publisher: Oxford University Press
Total Pages: 265
Release: 2018-06-19
Genre: Medical
ISBN: 0190886153

The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand: · The differences between healthcare and other consumer-driven markets · What factors are most important for consumers in seeking care providers · How consumers make decisions about healthcare · The system-wide effects of increased consumer choice in healthcare · The important distinction between patients and consumers By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.

Making the Healthcare Shift

Making the Healthcare Shift
Author: Scott M. Davis
Publisher: Morgan James Publishing
Total Pages: 178
Release: 2018-11-06
Genre: Business & Economics
ISBN: 1642791024

Making the Healthcare Shift is a practical guide for healthcare leaders across the globe who have the fortitude to transform their organizations to both compete and win in the age of healthcare consumerism. Healthcare organizations finally have both the motive and means to engage and empower consumers. While healthcare organizations have recognized the need to change, they often don’t know where or how to begin. As the industry sits on the edge of transformation, marketing strategists, Scott Davis and Jeff Gourdji, reveal how traditional healthcare organizations (payers, providers, pharma companies) can prepare for the changes to come and re-invent how they engage with consumers. Making the Healthcare Shift includes over 60 executive interviews with the biggest names in healthcare and a quantitative research study. Some of these names include Mayo Clinic, Blue Cross Blue Shield plans, and Pfizer. Scott and Jeff identify five shifts organizations can make to better compete and win in this evolving landscape and offer practical advice on how to make those shifts become a reality.