Outsourcing and Offshoring Business Services

Outsourcing and Offshoring Business Services
Author: Leslie P. Willcocks
Publisher: Springer
Total Pages: 656
Release: 2017-07-25
Genre: Computers
ISBN: 3319526510

Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy
Author: Gupta, Amar
Publisher: IGI Global
Total Pages: 440
Release: 2008-03-31
Genre: Business & Economics
ISBN: 1599049732

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

What's this India Business?

What's this India Business?
Author: Paul Davies
Publisher: Nicholas Brealey Publishing
Total Pages: 0
Release: 2004
Genre: Business etiquette
ISBN: 9781904838005

Paul Davies offers a very thoughtful, useful and interesting look at how to outsource overseas. Davies taught for nine years and has a Ph.D. in English focused on the novels of George Eliot. He also served as Managing Director of Unisys in India. The book reflects his varied expertise and idiosyncrasies. Both his left and right brains are well developed, and the competition between the two plays out in the pages of his book. At times it reads like a management consultant's manual on the growing practice of "offshoring." At other times, it reads like a very perceptive travel book that guides executives on what to expect when they encounter the culture shock of India. The effect is not disjointed, however, and this volume would be valuable for any firm considering an offshore effort in India and, probably, in other countries as well. Because Davies gives you a good overview of what you will encounter when you outsource, as well as practical business advice, getAbstract highly recommends his book for those who are considering moving aspects of their businesses overseas, especially to India.

The Handbook of Global Outsourcing and Offshoring

The Handbook of Global Outsourcing and Offshoring
Author: I. Oshri
Publisher: Springer
Total Pages: 279
Release: 2009-10-09
Genre: Business & Economics
ISBN: 0230251072

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Outsourcing and Offshoring in the 21st Century

Outsourcing and Offshoring in the 21st Century
Author: Harbhajan S. Kehal
Publisher: IGI Global
Total Pages: 482
Release: 2006-01-01
Genre: Business & Economics
ISBN: 159140875X

"This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed countries and the short term and long term implications"--Provided by publisher.

Outsourcing and Offshoring

Outsourcing and Offshoring
Author: Mário Franco
Publisher: BoD – Books on Demand
Total Pages: 130
Release: 2021-07-07
Genre: Business & Economics
ISBN: 1839684690

Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.

The Handbook of Global Outsourcing and Offshoring 3rd edition

The Handbook of Global Outsourcing and Offshoring 3rd edition
Author: Ilan Oshri
Publisher: Springer
Total Pages: 362
Release: 2015-01-23
Genre: Business & Economics
ISBN: 1137437448

Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

Information Technology Outsourcing

Information Technology Outsourcing
Author: Suzanne Rivard
Publisher: Routledge
Total Pages: 425
Release: 2015-03-26
Genre: Business & Economics
ISBN: 1317467922

This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.

IT Outsourcing: Concepts, Methodologies, Tools, and Applications

IT Outsourcing: Concepts, Methodologies, Tools, and Applications
Author: St.Amant, Kirk
Publisher: IGI Global
Total Pages: 2511
Release: 2009-07-31
Genre: Computers
ISBN: 1605667714

"This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.