Ouch! That Stereotype Hurts

Ouch! That Stereotype Hurts
Author: Leslie Aguilar
Publisher: The Walk The Talk Company
Total Pages: 84
Release: 2021-05-17
Genre: Business & Economics
ISBN: 9781885228727

"Why is Ouch! important? Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. The undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't how. So, we say nothing. Finally, a video that shows the viewed exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict - just practical, specific skills that can be immediately applied in the workplace ..."--Conteneur.

Multicultural Customer Service

Multicultural Customer Service
Author: Leslie Aguilar
Publisher: McGraw Hill Professional
Total Pages: 172
Release: 1996
Genre: Business & Economics
ISBN: 9780786303328

This series presents essential business skills in a fast-paced, interactive format that appeals to today's busy managers, trainers, and employees alike. These authoritative, concise books deliver high-quality training at a remarkably affordable cost and gives readers both new and time-tested ways to increase productivity and career satisfaction.

Microintervention Strategies

Microintervention Strategies
Author: Derald Wing Sue
Publisher: John Wiley & Sons
Total Pages: 272
Release: 2021-02-03
Genre: Psychology
ISBN: 1119769965

Learn how you can help combat micro and macroaggressions against socially devalued groups with this authoritative new resource Microintervention Strategies: What You Can Do to Disarm and Dismantle Indivdiual and Systemic Racism and Bias, delivers a cutting-edge exploration and extension of the concept of microinterventions to combat micro and macroaggressions targeted at marginalized groups in our society. While racial bias is the primary example used throughout the book, the author’s approach is applicable to virtually all forms of bias and discrimination, including that directed at those with disabilities, LGBTQ people, women, and others. The book calls out unfair and biased institutional policies and practices and presents strategies to help reduce the impact of sexism, heterosexism, ableism, and classism. It provides a new conceptual framework for distinguishing between the different categories of microinterventions, or individual anti-bias actions, and offers specific, concrete, and practical advice for taking a stand against micro and macroaggressions. Microintervention Strategies delivers the knowledge and skills necessary to confront individual and institutional manifestations of oppression. Readers will also enjoy: - A thorough introduction to the major conceptual distictions between micro and macroaggressions and an explanation of the manifestations, dynamics, and impact of bias on marginalized groups. - An exploration of the meaning and definition of micorinterventions, including a categorization into three types: microaffirmations, micorprotections, and microchallenges. - A review of literature that discusses the positive benefits that accrue to targets, allies, bystanders, and others when microinterventions take place. - A discussion of major barriers to acting against prejudice and discrimination. Perfect for undergraduate and graduate students taking courses in psychology, education, social work, and political science, Microintervention Strategies will also earn a place in the libraries of psychologists, educators, parents, and teachers, who hope to do their part to combat microaggressions and other forms of bias and discrimination.

The Opportunist

The Opportunist
Author: Tarryn Fisher
Publisher: Harlequin
Total Pages: 239
Release: 2024-11-01
Genre: Fiction
ISBN: 0369761995

The first book in Tarryn Fisher's fan-favorite Love Me with Lies trilogy, The Opportunist is the twisty, unconventional second-chance love story you didn't see coming! When Olivia Kaspen spots her ex-boyfriend in a Miami record shop, she ignores good sense and approaches him. It’s been three years since their breakup, but when Caleb reveals he’s suffering from amnesia after a recent car accident, first she feels regret—and then opportunity. If he doesn't remember her, then he also doesn’t remember her manipulation, her deceit, or the horrible way she broke his heart. Seeing a chance to reunite with Caleb, she keeps their past, and the details around the implosion of their relationship, a secret. Wrestling to keep her true identity and their sordid history under wraps, Olivia’s greatest obstacle is Caleb’s wicked new girlfriend, Leah, who's equally determined to possess the man who no longer remembers her. But soon Olivia must face the consequences of her lies, and in the process discover that sometimes love falls short of redemption.

How to Be an Ally: Actions You Can Take for a Stronger, Happier Workplace

How to Be an Ally: Actions You Can Take for a Stronger, Happier Workplace
Author: Melinda Briana Epler
Publisher: McGraw Hill Professional
Total Pages: 288
Release: 2021-09-14
Genre: Business & Economics
ISBN: 1264257945

Through the power of allyship, each of us can create an equitable, innovative workplace where everyone feels safe, valued, and able to thrive How can you help someone else thrive? How can you interrupt the biases, microaggressions, and inequities that prevent people around you from excelling? How can you build an innovative workplace fueled by equity, diversity and belonging? Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing—fast. How to Be an Ally shows how to take personal responsibility for driving change that’s good for people—and for business. You’ll learn the ins and outs of allyship and build the knowledge and skills you need to: Listen and learn new perspectives Identify your own biases Avoid unintentionally harming people with microaggressions Express empathy with courage Advocate for people in small, everyday ways Rethink your work to be more inclusive, equitable, and accessible Build team norms that cultivate allyship Create equitable, inclusive systems and processes Uniquely insightful and extremely timely, How to Be an Ally humanizes diversity and inclusion and facilitates greater empathy and understanding between people of all identities. It teaches us that every individual can learn about the imbalance in opportunity and work to correct it. The key to true diversity, equity, and inclusion is allyship. This one-of-a-kind guide provides everything you need to use allyship to create a better workplace for ourselves and our colleagues.

Flex

Flex
Author: Jane Hyun
Publisher: Harper Collins
Total Pages: 240
Release: 2014-03-25
Genre: Business & Economics
ISBN: 0062248537

Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of “Flexing”—the art of switching leadership styles to more effectively lead people who are different from you, allowing managers to successfully manage the multicultural workers of today and tomorrow. Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy, showing managers how to: understand the power gap, the social distance between you and those in the workplace of different cultures, ages, and gender; flex your management style, by stretching how you work and communicate with others, and bridging the gap with more effective communication, feedback tools and building healthy teams; and multiply the effect, by teaching these skills to others and closing the power gap with clients, customers, and partners to create innovative solutions. Creating flex in a company’s management style will impact all aspects of developing the talent you have, attracting future talent and building relationships with customers in this competitive marketplace. Now, Flex: The New Playbook for Managing Across Differences shows you how.

Fade to Black

Fade to Black
Author: Francis Knight
Publisher: Orbit
Total Pages: 202
Release: 2013-02-26
Genre: Fiction
ISBN: 0316217697

From the depths of a valley rises the city of Mahala It's a city built upwards, not across -- where streets are built upon streets, buildings upon buildings. A city that the Ministry rules from the sunlit summit, and where the forsaken lurk in the darkness of Under. Rojan Dizon doesn't mind staying in the shadows, because he's got things to hide. Things like being a pain-mage, with the forbidden power to draw magic from pain. But he can't hide for ever. Because when Rojan stumbles upon the secrets lurking in the depths of the Pit, the fate of Mahala will depend on him using his magic. And unlucky for Rojan -- this is going to hurt.

Microaggression Theory

Microaggression Theory
Author: Gina C. Torino
Publisher: John Wiley & Sons
Total Pages: 400
Release: 2018-10-02
Genre: Psychology
ISBN: 1119420040

Get to know the sociopolitical context behind microaggressions Microaggressions are brief, everyday exchanges that send denigrating messages to certain individuals because of their group membership (e.g., race, gender, culture, religion, social class, sexual orientation, etc.). These daily, common manifestations of aggression leave many people feeling vulnerable, targeted, angry, and afraid. How has this become such a pervasive part of our social and political rhetoric, and what is the psychology behind it? In Microaggression Theory, the original research team that created the microaggressions taxonomy, Gina Torino, David Rivera, Christina Capodilupo, Kevin Nadal, and Derald Wing Sue, address these issues head-on in a fascinating work that explores the newest findings of microaggressions in their sociopolitical context. It delves into how the often invisible nature of this phenomenon prevents perpetrators from realizing and confronting their own complicity in creating psychological dilemmas for marginalized groups, and discusses how prejudice, privilege, safe spaces, and cultural appropriation have become themes in our contentious social and political discourse. Details the psychological effects of microaggressions in separate chapters covering clinical impact, trauma, related stress syndromes, and the effect on perpetrators Examines how microaggressions affect education, employment, health care, and the media Explores how social policies and practices can minimize the occurrence and impact of microaggressions in a range of environments Investigates how microaggressions relate to larger social movements If you come across the topic of microaggressions in your day-to-day life, you can keep the conversation going in a productive manner—with research to back it up!

Fair, Square and Legal

Fair, Square and Legal
Author: Donald H. Weiss
Publisher:
Total Pages: 0
Release: 2022-09-06
Genre:
ISBN: 9781400232727

Fair, Square and Legal has long been the essential resource for organizations seeking to stay within the law and avoid violating the rights of their employees. This new, extensively updated edition reflects the latest regulations and court decisions, while retaining all the indispensable information readers have depended on for more than a decade.

That Inevitable Victorian Thing

That Inevitable Victorian Thing
Author: E.K. Johnston
Publisher: Penguin
Total Pages: 354
Release: 2017-10-03
Genre: Young Adult Fiction
ISBN: 1101994576

Speculative fiction from the acclaimed bestselling author of Exit, Pursued by a Bear and Star Wars: Ahsoka. Victoria-Margaret is the crown princess of the empire, a direct descendent of Victoria I, the queen who changed the course of history. The imperial tradition of genetically arranged matchmaking will soon guide Margaret into a politically advantageous marriage. But before she does her duty, she'll have one summer of freedom and privacy in a far corner of empire. Posing as a commoner in Toronto, she meets Helena Marcus, daughter of one of the empire's greatest placement geneticists, and August Callaghan, the heir to a powerful shipping firm currently besieged by American pirates. In a summer of high-society debutante balls, politically charged tea parties, and romantic country dances, Margaret, Helena, and August discover they share an extraordinary bond and maybe a one-in-a-million chance to have what they want and to change the world in the process. Set in a near-future world where the British Empire was preserved not by the cost of blood and theft but by the effort of repatriation and promises kept, That Inevitable Victorian Thing is a surprising, romantic, and thought-provoking story of love, duty, and the small moments that can change people and the world. ★ "This witty and romantic story is a must-read.”—SLJ, starred review ★ "Compelling and unique—there's nothing else like it."—Booklist, starred review. ★ "[A] powerful and resonant story of compassion, love, and finding a way to fulfill obligations while maintaining one’s identity."—PW, starred review