Organisational Justice And Citizenship Behaviour In Malaysia
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| Author | : Hooi Lai Wan |
| Publisher | : Springer |
| Total Pages | : 286 |
| Release | : 2015-12-22 |
| Genre | : Business & Economics |
| ISBN | : 9811000301 |
This book presents the current state of knowledge concerning developments in organisational behaviour and human capital management in the new millennium. It features an in-depth study among managerial staff in the manufacturing sector in Malaysia to reflect employee perceptions of organisational justice, organisational citizenship behaviour, job satisfaction and manager-employee exchanges. Specifically, it seeks to establish the relationships between these constructs to better manage human capital. With globalisation and the increased career mobility of young talents, organisational citizenship behaviour is of paramount importance in order to retain these workers. The study’s greatest contribution is its identification of key indicators that influence organisational citizenship behaviour. Knowing which type of organisational justice is salient for each construct allows the management to proactively improve conditions at the workplace. In essence, this book is intended to draw attention to those aspects of managing human capital that ought to receive the most attention, but are often overlooked in practice. In light of ongoing global challenges, it seeks to improve governance at the workplace. It offers a valuable resource for researchers and practitioners alike, as well as graduate students writing their dissertations.
| Author | : Lai Wan Hooi |
| Publisher | : |
| Total Pages | : 738 |
| Release | : 2012 |
| Genre | : |
| ISBN | : |
This study explores the mediating roles of job satisfaction and leader-member exchange in the justice-citizenship relationship in the manufacturing sector in Malaysia. Specifically, the study examines the effect of distributive justice, procedural justice, and interactional justice on five dimensions of organisational citizenship behaviour, namely, altruism, courtesy, conscientiousness, sportsmanship, and civic virtue. As employee perception of organisational justice is likely to affect job satisfaction and leader-member exchange, this study includes these variables as mediators to enrich the understanding of the justice-citizenship relationship. Analysing data drawn from a sample of 267 employees in a range of manufacturing entities using well-established scales, results from principal component analysis and confirmatory factor analysis establish that organisational justice is explained by distributive justice, procedural justice, informational justice, and interpersonal justice while organisational citizenship behaviour is explained by altruism, courtesy, conscientiousness, sportsmanship, and civic virtue. Results of the structural equation modeling analysis reveal that organisational justice partially influences organisational citizenship behaviour, but significantly affects job satisfaction and leader-member exchange. Analysing further, the findings substantiate that job satisfaction has a significant influence on organisational citizenship behaviour while leader-member exchange has a partial effect. When introduced as mediators, the results verify that job satisfaction is indeed an important factor in the justice-citizenship relation. On the contrary, leadermember exchange is not a significant factor in the justice-citizen relationship. The findings provide invaluable implications to theory and practice.
| Author | : Ummi Naiemah Saraih |
| Publisher | : |
| Total Pages | : 188 |
| Release | : 2006 |
| Genre | : Leadership |
| ISBN | : |
| Author | : Philip M. Podsakoff |
| Publisher | : Oxford University Press |
| Total Pages | : 625 |
| Release | : 2018-06-27 |
| Genre | : Psychology |
| ISBN | : 0190219017 |
The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration. This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.
| Author | : Dr C Muralikumaran Dr M Sivasubramanian |
| Publisher | : Archers & Elevators Publishing House |
| Total Pages | : |
| Release | : |
| Genre | : Antiques & Collectibles |
| ISBN | : 9386501589 |
| Author | : Dr. Rupa Mahajan |
| Publisher | : Ashok Yakkaldevi |
| Total Pages | : 295 |
| Release | : 2022-01-15 |
| Genre | : Art |
| ISBN | : 1716021073 |
This chapter discusses about the development of the research problem based upon relevant literature on organisational citizenship behaviour (OCB) and service-dominant logic (SDL). The integrated efforts to synthesise varied literature on dimensions, antecedents (organisational justice, organisational commitment, employee participation, customer participation, motivation, personality traits) and consequences (organisational performance and value creation) of OCB and SDL lead to the identification of research gap and development of conceptual framework of the study. This chapter is divided into two sections. The first section discusses review of literature from synthesised and tabular perspective. The second section discusses in detail, the research framework of the study based on the research gap identified in the study.
| Author | : A. Zainal |
| Publisher | : CRC Press |
| Total Pages | : 666 |
| Release | : 2012-08-22 |
| Genre | : Technology & Engineering |
| ISBN | : 0203075366 |
Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways. Hence, it is imperative that we have an understanding of the present issues so that we are able to remedy probl
| Author | : Khosrow-Pour D.B.A., Mehdi |
| Publisher | : IGI Global |
| Total Pages | : 950 |
| Release | : 2020-07-10 |
| Genre | : Education |
| ISBN | : 1799834778 |
As technology and technological advancements become a more prevalent and essential aspect of daily and business life, educational institutions must keep pace in order to maintain relevance and retain their ability to adequately prepare students for their lives beyond education. Such institutions and their leaders are seeking relevant strategies for the implementation and effective use of new and upcoming technologies and leadership strategies to best serve students and educators within educational settings. As traditional education methods become more outdated, strategies to supplement and bolster them through technology and effective management become essential to the success of institutions and programs. The Handbook of Research on Modern Educational Technologies, Applications, and Management is an all-encompassing two-volume scholarly reference comprised of 58 original and previously unpublished research articles that provide cutting-edge, multidisciplinary research and expert insights on advancing technologies used in educational settings as well as current strategies for administrative and leadership roles in education. Covering a wide range of topics including but not limited to community engagement, educational games, data management, and mobile learning, this publication provides insights into technological advancements with educational applications and examines forthcoming implementation strategies. These strategies are ideal for teachers, instructional designers, curriculum developers, educational software developers, and information technology specialists looking to promote effective learning in the classroom through cutting-edge learning technologies, new learning theories, and successful leadership tactics. Administrators, educational leaders, educational policymakers, and other education professionals will also benefit from this publication by utilizing the extensive research on managing educational institutions and providing valuable training and professional development initiatives as well as implementing the latest administrative technologies. Additionally, academicians, researchers, and students in areas that include but are not limited to educational technology, academic leadership, mentorship, learning environments, and educational support systems will benefit from the extensive research compiled within this publication.
| Author | : Carvalho, Luisa Cagica |
| Publisher | : IGI Global |
| Total Pages | : 451 |
| Release | : 2021-04-30 |
| Genre | : Business & Economics |
| ISBN | : 1799867781 |
ICT has had a huge impact on businesses and organizations in general, with new business models, new marketing channels, and new markets being reached using these technologies. ICT can promote new strategies and enhancers to optimize various aspects of business, but this technology also provides important tools that can empower social entrepreneurship initiatives to develop, fund, and implement new and innovative solutions to social, cultural, and environmental problems. With the upheaval caused by the COVID-19 pandemic and its subsequent impact on the economy, the methods and tools used within this field will be forever impacted. ICTs and the digital economy are huge trends that will affect organizations in several dimensions, such as how to communicate and improve performance. Thus, new perspectives and research are needed to identify the trends emerging in these fields. The Handbook of Research on Entrepreneurship, Innovation, Sustainability, and ICTs in the Post-COVID-19 Era broadens the exploitation of entrepreneurship, innovation, and ICTs in a global approach to draw attention to multidisciplinary perspectives of these contexts and their influence in modern organizations. In addition, the book explores and discusses, through innovative studies, case studies, systematic literature reviews, and reports, the key developments in digital entrepreneurship, circular economy and digitalization, digital business models, digital market and internationalization, digital economy, trends and challenges for organizations, digital entrepreneurial ecosystems, IS/ICT in organizations, social aspects of information systems, and more. This book is ideally intended for business managers, industry professionals, entrepreneurs, practitioners, stakeholders, researchers, academicians, and students looking for how business and organizations are going to shift and advance in the post-COVID-19 era.
| Author | : Rashidah Mohamad Ibrahim |
| Publisher | : |
| Total Pages | : |
| Release | : 2012 |
| Genre | : |
| ISBN | : |
