Oracle Crm On Demand Reporting
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| Author | : Michael D. Lairson |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 498 |
| Release | : 2009-02-14 |
| Genre | : Computers |
| ISBN | : 0071593055 |
Your One-Stop Guide to Oracle CRM On Demand Reporting Plan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful features available in Answers On Demand to create and share comprehensive, integrated reports. The book includes proven strategies for report design and development, real-world examples, formatting tips, advanced reporting techniques, and sample formulas. Convert disparate corporate data into actionable business intelligence with help from this detailed guide. Maximize the features of Answers On Demand Strategically plan your reports Format, sort, filter, and modify report data Use column formulas with numeric, date and time, and text data Apply logic and transform data with column formulas Format report title and table views Add charts, graphs, pivot tables, filter prompts, and interactivity to reports Configure advanced views and create custom dashboards Manage reports and control access
| Author | : Michael D. Lairson |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 193 |
| Release | : 2011-02-22 |
| Genre | : Computers |
| ISBN | : 0071745378 |
Link and Embed Oracle CRM On Demand Reports Integrate business intelligence directly into day-to-day business processes by presenting analytic reports to end users in applications. Oracle CRM On Demand Embedded Analytics shows you how to link and embed reports throughout Oracle CRM On Demand. This Oracle Press guide explains how to plan, design, and develop reports; make them available through hyperlinks; and embed reports in a variety of locations easily accessible to end users. Real-world examples and time-saving tips are included throughout this practical resource. Navigate the report development environment within Oracle CRM On Demand Configure administrative settings to access report development and embedding tools Design reports for linking and embedding in applications Format columns, filter data, and add and edit views, including pivot tables and pivot charts Add link functionality to Oracle CRM On Demand and your reports Embed reports using HTML and URL encoding Display reports inside dashboards and on home page screens Embed reports inside other reports Add reports and dashboards to custom Web tabs and desktop applications Include external sites in reports
| Author | : Michael D. Lairson |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 207 |
| Release | : 2010-08-22 |
| Genre | : Computers |
| ISBN | : 0071745351 |
Design and Deliver Oracle CRM On Demand Dashboards Create custom, interactive dashboards to deliver actionable business intelligence directly to end users with help from this Oracle Press guide. Oracle CRM On Demand Dashboards provides comprehensive coverage of the versatile features available in Oracle Answers On Demand coupled with detailed planning and design strategies for building and deploying reports and dashboards with Oracle CRM On Demand. Real-world examples and time-saving formatting tips are included throughout this practical resource. Configure administrative settings to access report and dashboard development tools Take advantage of built-in dashboards Plan dashboards and reports based on business needs Create, edit, manage, save, and delete custom dashboards Configure dashboard properties and pages Add and configure dashboard objects, such as guided navigation, links, images, and folders Display and arrange reports on dashboards Develop dashboard filter prompts Deploy dashboards to Oracle CRM On Demand end users
| Author | : Michael D. Lairson |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 189 |
| Release | : 2010-11-22 |
| Genre | : Computers |
| ISBN | : 0071745394 |
Master the Combined Analysis Tools in Oracle CRM on Demand Drive better decision-making across your enterprise using the reporting and analysis techniques in this Oracle Press guide. Through clear explanations and detailed case studies, Oracle CRM on Demand Combined Analyses shows you how to deliver real-time insightful business intelligence to end users. Learn how to perform multiple queries, join tables, format result columns, and add interactivity to your reports. Methods for filtering the results of a combined analysis are also covered in this practical resource. Create, edit, and join reports with set operators in Oracle Answers On Demand Configure roles and privileges to allow access to development tools Use negative reporting methods to compensate for null data Analyze records from the transactional databases and data warehouse in federated reports Add advanced views such as gauges, view selectors, funnel charts, and narrative views to your combined reports Integrate ad hoc analysis using Oracle Answers on Demand Consolidate information from disparate sources with pivot tables Perform calculations across multiple reports using result columns
| Author | : Sumeet Dua |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 384 |
| Release | : 2011-02-28 |
| Genre | : Computers |
| ISBN | : 3642194222 |
This book constitutes the refereed proceedings of the 5th International Conference on Information Systems, Technology and Management, ICISTM 2011, held in Gurgaon, India, in March 2011. The 35 revised full papers presented together with 4 short papers were carefully reviewed and selected from 106 submissions. The papers are organized in topical sections on information management, information systems, information technology, healthcare information management and technology, business intelligence, applications, as well as management science and education.
| Author | : Srivastava Mallika |
| Publisher | : Vikas Publishing House |
| Total Pages | : 368 |
| Release | : |
| Genre | : Business & Economics |
| ISBN | : 9325974118 |
With the aim of developing a successful CRM program this book begins with defining CRM and describing the elements of total customer experience, focusing on the front-end organizations that directly touch the customer. The book further discusses dynamics in CRM in services, business market, human resource and rural market. It also discusses the technology aspects of CRM like data mining, technological tools and most importantly social CRM. The book can serve as a guide for deploying CRM in an organization stating the critical success factors. KEY FEATURES • Basic concepts of CRM and environmental changes that lead to CRM adoption • Technological advancements that have served as catalyst for managing relationships • Customer strategy as a necessary and important element for managing every successful organization • CRM is not about developing a friendly relationship with the customers but involves developing strategies for retention, and using them for achieving very high levels of customer satisfaction • The concept of customer loyalty management as an important business strategy • The role of CRM in business market • The importance of people factor for the organization from the customer's perspective • Central role of customer related databases to successfully deliver CRM objectives • Data, people, infrastructure, and budget are the four main areas that support the desired CRM strategy
| Author | : Alireza Faed |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 366 |
| Release | : 2013-06-12 |
| Genre | : Technology & Engineering |
| ISBN | : 3319003240 |
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. This new methodology, in contrast to previous ones, is able to handle customer complaints with respect to different variables, thus allowing organizations to find their key customers and key complaints, and to address and provide solution to the major complaints of the key customers, hence promoting business development. The thesis also describes the successful application of the method to a real-world case, represented by the immeasurable truck drivers complaints at the Fremantle port in Western Australia.
| Author | : Alexander Hansal |
| Publisher | : Packt Publishing Ltd |
| Total Pages | : 822 |
| Release | : 2010-08-03 |
| Genre | : Computers |
| ISBN | : 1849680574 |
Install, configure, and manage a robust Customer Relationship Management system using Siebel CRM with this book and eBook.
| Author | : Melanie Anjele Cameron |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 321 |
| Release | : 2010-05-06 |
| Genre | : Computers |
| ISBN | : 007171331X |
Maximize the Capabilities of Oracle Self-Service Applications Get complete coverage of Oracle E-Business Suite's self-service modules, including Oracle iProcurement, Oracle Internet Expenses, Oracle iSupplier Portal, and Oracle iReceivables, inside this Oracle Press guide. Oracle Self-Service Applications discusses the features of each module and how they benefit organizational workflow, and reviews common implementation considerations that apply to all the applications. The book also provides detailed configuration instructions explaining each screen and field. Learn how to set up and use: Oracle iProcurement for automating both the requesting and approval of requisitions Oracle Internet Expenses for streamlining the entry, approval, and auditing of expense reports, including credit card processing Oracle iSupplier Portal to allow secure supplier collaboration Oracle iReceivables to enable customers and employees to review account information online The order management portal for granting inquiry-only viewing and tracking of orders and delivery status Oracle Bill Presentment Architecture for customizing invoices Oracle Approvals Management to accommodate complex rules for approving transactions Oracle Application Framework to customize both the options and usability of the self-service applications
| Author | : R. Kelly Rainer |
| Publisher | : John Wiley & Sons |
| Total Pages | : 496 |
| Release | : 2013-08-30 |
| Genre | : Business & Economics |
| ISBN | : 1118476999 |
The goal of Introduction to Information Systems, 3rd Canadian Edition remains the same: to teach all business majors, especially undergraduate ones, how to use information technology to master their current or future jobs and to help ensure the success of their organization. To accomplish this goal, this text helps students to become informed users; that is, persons knowledgeable about information systems and information technology. The focus is not on merely learning the concepts of IT but rather on applying those concepts to facilitate business processes. The authors concentrate on placing information systems in the context of business, so that students will more readily grasp the concepts presented in the text. The theme of this book is What's In IT for Me? This question is asked by all students who take this course. The book will show you that IT is the backbone of any business, whether a student is majoring in Accounting, Finance, Marketing, Human Resources, or Production/Operations Management. Information for the Management Information Systems (MIS) major is also included.
