Offering Hospitality
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| Author | : Debbie Rottier |
| Publisher | : YWAM Publishing |
| Total Pages | : 171 |
| Release | : 2012 |
| Genre | : House & Home |
| ISBN | : 9781576587157 |
In "A Cup of Cold Water" Debbie Rottier shows that what makes a person or a home hospitable can be as simple as offering a stranger or friend something to drink. Her rich experiences, practical and creative suggestions, and time-tested recipes invite readers around the world to first and foremost consider the love of Jesus Christ in ministering to others.
| Author | : Paul Lynch |
| Publisher | : Routledge |
| Total Pages | : 218 |
| Release | : 2007-01-18 |
| Genre | : Business & Economics |
| ISBN | : 1136398368 |
Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progresses debate, challenges the boundaries of ways of knowing hospitality, and offers intellectual insights stimulated by the study of hospitality. The contributing authors provide tangible evidence of continuing advancement and development of knowledge pertaining to the phenomenon of hospitality. They draw on the richness of the social sciences, taking host and guest relations as a means of studying in-group and out-group relations with and between societies. The chapter contributors represent a multi-disciplinary, international grouping of leading academics with expertise in hospitality management and education, human resource management, linguistics, modern languages, gastronomy, history, human geography, art, architecture, anthropology, and sociology. Each lends their expertise to apply as a social lens through which to view, analyse, and explore hospitality within a range of contexts. Through this process novel ways of interpreting, knowing and sense-making emerge that are captured in the final chapter of the book, and have informed future research themes which are explored.
| Author | : Chekitan S. Dev |
| Publisher | : Cornell University Press |
| Total Pages | : 191 |
| Release | : 2012-11-01 |
| Genre | : Business & Economics |
| ISBN | : 0801465265 |
In recent years the brand has moved squarely into the spotlight as the key to success in the hospitality industry. Business strategy once began with marketing and incorporated branding as one of its elements; today the brand drives marketing within the larger hospitality enterprise. Not only has it become the chief means of attracting customers, it has, more broadly, become the chief organizing principle for most hospitality organizations. The never-ending quest for market share follows trend after trend, from offering ever more elaborate and sophisticated amenities to the use of social media as a marketing tool—all driven by the preeminence of the brand. Chekitan S. Dev’s award-winning research has appeared in leading journals including Cornell Hospitality Quarterly, Journal of Marketing, and Harvard Business Review. He is the recipient of several major hospitality research and teaching awards. A former corporate executive with Oberoi Hotels & Resorts, he has served corporate, government, education, advisory, and private equity clients in more than forty countries as consultant, seminar leader, keynote speaker and expert witness. Hospitality Branding brings together the most important insights from the author’s many years of research and experience, all in a single, affordably priced volume (available in both print and eBook formats). Skillfully blending the knowledge of recent history, the wisdom of cutting-edge research, and promise of future trends, this book offers hospitality organizations the advice they need to survive and thrive in today’s competitive global business environment.
| Author | : Henri J. M. Nouwen |
| Publisher | : Image |
| Total Pages | : 193 |
| Release | : 1986-08-05 |
| Genre | : Religion |
| ISBN | : 0385236824 |
With clarity and depth characteristic of the classics, this spiritual bestseller from the author of The Return of the Prodigal Son lays out a perceptive and insightful plan for the spiritual life and achieving the ultimate goal of that life—union with God. “One of the world’s greatest spiritual writers.”—Christianity Today Henri Nouwen views our spiritual “ascent” as evolving in three movements: The first, from loneliness to solitude, focuses on the spiritual life as it relates to the experience of our own selves. The second, from hostility to hospitality, explores our spiritual life as a life for others. The final movement, from illusion to prayer, offers penetrating thoughts on the most mysterious relationship of all: our relationship with God. Throughout, Nouwen emphasizes that the more we understand (and not simply deny) our inner struggles, the more we will be able to embrace a prayerful and genuine life that is also open to others’ needs. Reaching Out is a rich book to be read, reread, pondered, and shared. It “does not offer answers or solutions,” Nouwen cautions, “but is written in the conviction that the quest for an authentic Christian spirituality is worth the effort and the pain, since in the midst of this quest we can find signs offering hope, courage, and confidence.”
| Author | : K K Sharma |
| Publisher | : Sarup & Sons |
| Total Pages | : 380 |
| Release | : 2003 |
| Genre | : Hospitality industry |
| ISBN | : 9788176251051 |
| Author | : Dogan Gursoy |
| Publisher | : Taylor & Francis |
| Total Pages | : 425 |
| Release | : 2022-08-15 |
| Genre | : Business & Economics |
| ISBN | : 1000624854 |
Hospitality Marketing is an introductory textbook which shows readers how to apply the principles of marketing within the hospitality industry. The fourth edition contains examples and case studies exemplifying how ideas and concepts discussed within its chapters can be successfully applied to a real-life work situation, with an emphasis throughout on topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the Internet has had on both marketing and hospitality, using a variety of tools including a wide range of Internet learning activities. This fourth edition has been updated to include: New content on social media marketing, user-generated content, group-buying behaviour, franchising, internationalization, non-predictable factors affecting sales and marketing such as COVID-19, the role of marketing in creating a competitive advantage and the role of events and experiences in marketing New extensive exploration of the role of technology in marketing including the use of artificial intelligence, service robots and the metaverse to develop and deliver service and/or to measure customer experience Updated online resources including a PowerPoint deck, a test bank of questions and added links to YouTube and Instagram content New/updated international case studies including many more from Asian and African destinations This book is written specifically for students taking marketing modules within hospitality courses and is a valuable resource to promote learning.
| Author | : Ahmed Hassanien |
| Publisher | : Routledge |
| Total Pages | : 298 |
| Release | : 2010-05-04 |
| Genre | : Business & Economics |
| ISBN | : 1136439382 |
Hospitality Business Development analyzes and evaluates the different aspects of business growth routes and development processes in the international hospitality industry. It considers the essential features of the strategic business context, in which any hospitality organization operates, and: • explores the essential requirements and challenges of hospitality business development, and the implications which these present for hospitality operators. • explains how differentiation and innovation can become key to organizational success and provides you with the all of the skills you need to implement your own business development • examines the shifting nature of demand, evaluating consumers’ behaviour and relating the principles of customer centricity to the business development function • is packed with case studies and industry related examples, which cover a broad range of hospitality sectors including in-flight catering, holiday homes, guest houses, licensed retail, catering, international restaurants and hotels, ensuring you have a thorough understanding of the international hospitality business development . Hospitality Business Development equips students and aspiring hospitality managers with the necessary knowledge, expertise and skills in business development. This book is a must-read for any one studying or working in the hospitality industry.
| Author | : Robert C. Ford |
| Publisher | : SAGE Publications |
| Total Pages | : 685 |
| Release | : 2019-01-02 |
| Genre | : Business & Economics |
| ISBN | : 1544356846 |
"A perfect book for any Hospitality program, excellent instructor support, and a good resource for students." –Denise A. Braley, Mitchell College Today’s economy is dominated by the rapidly growing service sector. Even businesses primarily selling goods are reinventing their image and positioning themselves as service providers. Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael C. Sturman emphasize the critical importance of focusing on the guest and creating that unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. The Second Edition includes new coverage of technology, sustainability, sexual harassment, diversity and inclusion, and ethical leadership. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.
| Author | : Conrad Lashley |
| Publisher | : Routledge |
| Total Pages | : 319 |
| Release | : 2013-10-11 |
| Genre | : Business & Economics |
| ISBN | : 1135390460 |
'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. 'In Search of Hospitality': *brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, providing a truly global perspective on hospitality * focuses the study of hospitality across the range of human, social and economic settings * provides a reference point for the future development of hospitality as an academic discipline. This text is ideal for students and academics in both the applied fields of hospitality and tourism studies, and general academic fields in business studies and behavioral sciences. For practitioners in hospitality, leisure and tourism businesses the text provides a provocative and informative guide to understanding and providing hospitality in commercial contexts.
| Author | : David Bowie |
| Publisher | : Routledge |
| Total Pages | : 364 |
| Release | : 2004 |
| Genre | : Business & Economics |
| ISBN | : 0750652454 |
This book takes a unique approach to outlining marketing processes in the hospitality industry. It discusses the eight elements of the marketing mix with direct reference to the specifics of the hospitality industry, and approaches the whole process in three stages : before, during, and after. (Midwest).
