Negotiating Cultural Encounters

Negotiating Cultural Encounters
Author: Han Yu
Publisher: John Wiley & Sons
Total Pages: 336
Release: 2013-03-05
Genre: Technology & Engineering
ISBN: 111850481X

Discusses the challenges of intercultural communication in engineering, technical, and related professional fields Given today's globalized technical and engineering environment, intercultural communication is an essential topic for engineers, other technical professionals, and technical communicators to learn. Engineering programs, in particular, need to think about how to address the ABET requirement for students to develop global competence and communication skills. This book will help readers learn what intercultural communication is like in the workplace which is an important first step in gaining intercultural competence. Through narratives based on the real experiences of working professionals, Negotiating Cultural Encounters: Narrating Intercultural Engineering and Technical Communication covers a range of design, development, research, and documentation projects offering an authentic picture of today's international workplace. Narrative contributors present firsthand experience and perspectives on the complexities and challenges of working with multicultural team members, international vendors, and diverse customers; additional suggested readings and discussion questions provide students with information on relevant cultural factors and invite them to think deeply and critically about the narratives. This collection of narratives: Responds to the need for updated firsthand information in intercultural communication and will help us prepare workplace professionals Covers various topics such as designing e-commerce websites, localizing technical documentation, and translating workplace safety materials Provides hands-on studies of intercultural professional communication in the workplace Is targeted toward institutions that train engineers for technical communication tasks in diverse sociocultural environments Presents contributions from a diverse group of professionals Recommends additional material for further pursuit A book unlike any other in its field, Negotiating Cultural Encounters is ideal for all engineering and technical communication professionals seeking to better communicate their ideas and thoughts in the multicultural workplaces of the world.

Close Encounters of A Cultural Kind

Close Encounters of A Cultural Kind
Author: Richard Lewis
Publisher: Nicholas Brealey
Total Pages: 238
Release: 2020-09-15
Genre: Business & Economics
ISBN: 152935577X

Richard Lewis - world famous lecturer on intercultural issues and best-selling author of WHEN CULTURES COLLIDE - has collected 50 unique, critical cross-cultural incidents during his encounters in 135 countries around the globe. Some of these anecdotes are humorous, some are poignant, some are mysterious - all are insightful snapshots of the complex tapestry of cross-cultural business. If you're dining with a Finn, negotiating with the Japanese or attempting to climb a mountain with a team of diffident Italians, you need this book.

The Language of Negotiation

The Language of Negotiation
Author: Joan Mulholland
Publisher: Routledge
Total Pages: 236
Release: 2002-01-22
Genre: Foreign Language Study
ISBN: 1134928025

The Language of Negotiation aims to heighten awareness of language and to suggest practical ways to use language-related tactics to get results. It encourages the reader to recognise negotiation as a specifically language-centred activity and demonstrates how learning to use language effectively can radically improve negotiation skills. The book features: A step-by-step guide on the practice of negotiation, from preparation to follow-up after the event Chapters on various aspects of negotiation, such as the spoken, written and interpersonal sides, as well as media interviewing and using the phone. Specific and useful strategies for actions like advising, complaining, confirming and dismissing. A range of effective and informative examples throughout, designed to show the value of enhanced language use and practical exercises to encourage the reader to apply the ideas to their own practice. The Language of Negotiation will be of value to all those in business and professional life whose work involves negotiation. It will also be of particular interest to students in graduate schools of business or management and to anyone who has an interest in improving their negotiation skills. No prior knowledge of language theory is assumed on the part of the reader.

Encounters with Emotions

Encounters with Emotions
Author: Benno Gammerl
Publisher: Berghahn Books
Total Pages: 316
Release: 2019-06-06
Genre: History
ISBN: 1789202248

Spanning Europe, Asia and the Pacific, Encounters with Emotions investigates experiences of face-to-face transcultural encounters from the seventeenth century to the present and the emotional dynamics that helped to shape them. Each of the case studies collected here investigates fascinating historiographical questions that arise from the study of emotion, from the strategies people have used to interpret and understand each other’s emotions to the roles that emotions have played in obstructing communication across cultural divides. Together, they explore the cultural aspects of nature as well as the bodily dimensions of nurture and trace the historical trajectories that shape our understandings of current cultural boundaries and effects of globalization.

Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison Between Germany, Brazil, France and Sweden

Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison Between Germany, Brazil, France and Sweden
Author: Helena Alves
Publisher:
Total Pages: 96
Release: 2018-04-09
Genre:
ISBN: 9783668668911

Diploma Thesis from the year 2004 in the subject Communications - Intercultural Communication, grade: 1,7, course: Diplomarbeit, language: English, abstract: The aim of this work is to investigate the role of culture in a cross-cultural business encounter and to investigate the potential of mediation for these specific situations. The results should help to reach an understanding and improvement of communication in these situations - knowing that communication is one of the most vital manager's tasks that takes up between 50 and 90 % of a manager's time. Therefore communication that is not disturbed by cultural misunderstandings is essential for the success of any cross-cultural enterprise. The first main part examines if there are any differences in the way that these nations approach business - especially negotiations - and if so, the disclosed differences will be laid down and explained with an outlook on the cultural roots of these specific issues of behaviour. The main focus rests on Germany as a starting point with which the other cultures will be compared. Different approaches regarding research findings in the cultural field will be presented and applied to the particularities found in the named nations. In the second main part mediation will be scrutinized as a possible tool to facilitate cross-cultural negotiations. It will be questioned whether mediation may be helpful in a cross-cultural context, which aspects of mediation can help to overcome the special barrier culture in negotiations, working methods and which factors may have to be considered with special care in such a situation. This will be done with a focus on the cultural dimensions presented in the first part. In a next step, cultural training will be briefly presented as a human resources tool that may help to prepare for a temporary stay abroad and for cooperation with members of other cultures. For this different training methods will be explained. In a conclusion the findings of this p

How People Negotiate

How People Negotiate
Author: Guy Olivier Faure
Publisher: Springer Science & Business Media
Total Pages: 194
Release: 2012-12-06
Genre: Social Science
ISBN: 9400709897

How People Negotiate brings together a set of negotiation stories, accompanied by an integrative overview. This volume provides cases and theoretical elaboration and includes a comprehensive overview of research on negotiation. Some negotiation stories are exotic and strange: they come from a large number of countries, ranging from China, to African Countries, to the Ancient Middle East. Others are drawn from Western settings such as France, Germany, and USA. The negotiations described take various forms: negotiating with oneself, negotiating one's own way through bicycle traffic or animals appearing to negotiate with each other. The stories begin with Abraham negotiating with the Lord about the fate of Sodom, the first-ever recorded account of negotiations. The negotiations in this volume present something new and unusual. They are catchy, intriguing, exciting, intellectually challenging and original. They give us a new perspective on negotiating, tell us something about the world we live in, and - by means of a worthwhile detour - they teach us about ourselves.

Negotiation Skills - Research on Cross Cultural Competence

Negotiation Skills - Research on Cross Cultural Competence
Author: Bikal Dhungel
Publisher: GRIN Verlag
Total Pages: 33
Release: 2011-04
Genre: Language Arts & Disciplines
ISBN: 3640902041

Seminar paper from the year 2008 in the subject Communications - Intercultural Communication, grade: 2,3, Cologne University of Applied Sciences, language: English, abstract: Negotiation can be defined as the process of bargaining between two or more parties to reach a solution that is acceptable to all parties. Negotiation is also a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. Negotiation could be defined differently, it depends on the subject. Political negotiation, cultural negotiation, business negotiation etc. Negotiation occurs in government, legal proceedings, in personal situations and in everyday life.

Culture in Negotiations across Cultures in Business. An Encounter and Business Negotiations between Iceland and Portugal

Culture in Negotiations across Cultures in Business. An Encounter and Business Negotiations between Iceland and Portugal
Author: Julian Rudolf
Publisher: GRIN Verlag
Total Pages: 30
Release: 2020-10-26
Genre: Business & Economics
ISBN: 3346281825

Seminar paper from the year 2019 in the subject Business economics - Corporate communication, grade: 1.3, University of Applied Sciences Aschaffenburg, language: English, abstract: The paper focuses on the role of culture in negotiations across cultures in business. Starting point of the paper will be the theoretical analysis of the selected cultures of Portugal and Iceland with the help of relevant theories/approaches regarding culture’s impact on negotiations. The impact of culture on negotiations in business will then be analyzed in a practical part with the help of a specific critical incident with focus on the Portuguese and Icelandic culture. The paper focuses on selected cultural aspects. The focus was chosen on aspects that show the most interesting differences between the cultures of Iceland and Portugal and that are most interesting for the critical incident. The paper focuses on communication aspects, that are important during negotiations, as well as the monochronic and polychronic time orientation and Gestelands’ pattern of relationship-focus and deal-focus. Cross-cultural negotiations are getting more and more important in the business context. Doing business abroad, using sources and hiring workforce from other cultures make cross-cultural negotiations between professionals necessary, especially in times of globalization. In international business, great benefits can be gained from cross-cultural negotiations, nevertheless negotiations across cultures are more complex than negotiations between persons from the same country or culture. Negotiations between people from different cultures add an entire dimension to any negotiation introducing inter alia language barriers, differences in body language and alternative ways of expressing pleasure or displeasure with the elements of the deal that is negotiated. A professional negotiator has to understand the cultures of the participants, as well as culturally specific aspects. People that are involved in international negotiations have to acquire a skill set that is useful in the prevention of undesired perceptions and that promotes successful negotiation outcomes. According to the authors Shi and Wright the business executive’s work has an increasingly international orientation and international business negotiation becomes an important competency in a global business environment.

Negotiating History and Culture

Negotiating History and Culture
Author: Karsten Fitz
Publisher: Peter Lang Gmbh, Internationaler Verlag Der Wissenschaften
Total Pages: 248
Release: 2001
Genre: Foreign Language Study
ISBN:

Native American cultures have always succeeded to varying degrees in negotiating a balance between their tribal cultural heritage and the 'dominant culture.' In the present study, the meeting between these cultures is not interpreted as a clash, but as a cultural encounter in a contact zone. The concept of transculturation serves as a theoretical model to analyze how history and culture are fictionally constructed in contemporary American Indian literature. Developing a dynamic, dialogic, and reciprocal relationship between their native worldviews and literary techniques, on the one hand, and those of the larger society, on the other, the writers examined in this study - Anna Lee Walters, Diane Glancy, James Welch, Linda Hogan, Thomas King, and Gerald Vizenor - stress the processual nature of culture. These writers demonstrate that transculturation functions as a major strategy of survival for Native Americans in the past and in the present.

Handbook of Global and Multicultural Negotiation

Handbook of Global and Multicultural Negotiation
Author: Christopher W. Moore
Publisher: John Wiley & Sons
Total Pages: 626
Release: 2010-02-04
Genre: Law
ISBN: 0470573449

Praise for Handbook of Global and Multicultural Negotiation "In today's globalized world, few competencies are as essential as the ability to negotiate across cultures. In this insightful and practical book, Chris Moore and Peter Woodrow draw on their extensive global experience to help us understand the intricacies of seeking to reach intercultural agreements and show us how to get to a wise yes. I recommend it highly!" William Ury coauthor, Getting to Yes, and author, The Power of a Positive No "Rich in the experience of the authors and the lessons they share, we learn that culture is more than our clothing, rituals, and food. It is the way we arrange time, space, language, manners, and meaning. This book teaches us to understand our own culture so we are open to the other and gives us practical strategies to coordinate our cultural approaches to negotiations and reach sustainable agreements." Meg Taylor compliance advisor/ombudsman of the World Bank Group and former ambassador of Papua New Guinea to the United States of America and Mexico "In a globalized multicultural world, everyone from the president of the United States to the leaders of the Taliban, from the CEO of Mittal Steel to the steelworkers in South Africa, needs to read this book. Chris Moore and Peter Woodrow have used their global experience and invented the definitive tool for communication in the twenty-first century!" Vasu Gounden founder and executive director, ACCORD, South Africa "Filled with practical advice and informed by sound research, the Handbook of Global and Multicultural Negotiation brings into one location an extraordinary and comprehensive set of resources for navigating conflict and negotiation in our multicultural world. More important, the authors speak from decades of experience, providing the best book on the topic to date a gift to scholars and practitioners alike." John Paul Lederach Professor of International Peacebuilding, Kroc Institute, University of Notre Dame