Navigating An Organizational Crisis
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| Author | : Harry Hutson |
| Publisher | : Praeger |
| Total Pages | : 0 |
| Release | : 2016-01-18 |
| Genre | : Business & Economics |
| ISBN | : 1440840261 |
How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths.\\• Comprehensively addresses a universal and very important concern of leaders: "How will I respond in a crisis?"\\• Identifies clear expectations for leadership performance in the immediate moments after an organizational shock and in the succeeding hours, days, and months\\• Highlights how a leader's skills and willingness to create meaning through story is an essential capability in a crisis\\• Draws from a variety of social science research as well as leadership stories to make key points that may be unexpected and counterintuitive.
| Author | : Harry Hutson |
| Publisher | : Bloomsbury Publishing USA |
| Total Pages | : 229 |
| Release | : 2016-01-18 |
| Genre | : Business & Economics |
| ISBN | : |
How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths. Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner. The book leads off with a description of organizational disaster and crisis leadership—topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina—the most expensive natural disaster in U.S. history—provides readers with a real-world practicum for the theories and ideas suggested.
| Author | : Sarah Kovoor-Misra |
| Publisher | : SAGE Publications |
| Total Pages | : 257 |
| Release | : 2019-01-31 |
| Genre | : Business & Economics |
| ISBN | : 1506328709 |
Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.
| Author | : Information Resources Management Association |
| Publisher | : Business Science Reference |
| Total Pages | : 0 |
| Release | : 2022 |
| Genre | : Crisis management |
| ISBN | : 9781668445037 |
When the COVID-19 pandemic caused a halt in global society, many business leaders found themselves unprepared for the unprecedented change that swept across industry. Whether the need to shift to remote work or the inability to safely conduct business during a global pandemic, many businesses struggled in the transition to the "new normal." In the wake of the pandemic, these struggles have created opportunities to study how businesses navigate these times of crisis. The Research Anthology on Business Continuity and Navigating Times of Crisis discusses the strategies, cases, and research surrounding business continuity throughout crises such as pandemics. This book analyzes business operations and the state of the economy during times of crisis and the leadership involved in recovery. Covering topics such as crisis management, entrepreneurship, and business sustainability, this four-volume comprehensive major reference work is a valuable resource for managers, CEOs, business leaders, entrepreneurs, professors and students of higher education, researchers, and academicians.
| Author | : Robert Littlefield |
| Publisher | : Lexington Books |
| Total Pages | : 161 |
| Release | : 2015-11-05 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1498517900 |
Risk and Crisis Communication addresses how the interaction between organizations and their stakeholders manifests during a risk or crisis situation.Littlefield and Sellnow contend that when best practices are considered, there are certain tensions to which an organization responds. These tensions are similar to those experienced among individuals when managing their relationships. As such, Littlefield and Sellnow apply an interpersonal theory, known as relational dialectics (RDT), to risk and crisis communication and examine the outcome from the vantage point of the officials and the public. Previous research has focused on top-down, sender-oriented communication to evaluate the effectiveness of particular strategies used by spokespeople to repair public image or relay an apology. In contrast, Littlefield and Sellnow’s approach relies on culture-centeredness and suggests how cultural elements may have influenced the kinds of tensions each organization faced. Risk and Crisis Communication exemplifies the use of RDT through seven case studies, each focusing on one of the tensions, making it of interest to both scholars and organizational leaders.
| Author | : Jeff Chatterton |
| Publisher | : |
| Total Pages | : 140 |
| Release | : 2020-02-07 |
| Genre | : |
| ISBN | : |
A major investor is on line one, CNN is on line two, and social media is exploding in anger. When you're a 'Leader Under Fire,' the next few moments can be an incredible opportunity... or they can destroy your career.In the past, companies prepared for crisis with expensive, static crisis communications plans. The pace was slower. You had time to process and plan a response with your senior team and lawyers. But those old-school plans don't work anymore. Many companies these days have no plan whatsoever and are simply sitting ducks.Today, managing a PR crisis is ALL about speed. With 24-hour news cycles and social media mobs, if you're not controlling your message by lunchtime, you could be convicted in the court of public opinion before dinner. Speed kills careers.'Leaders Under Fire' is for anyone who values their reputation, and understands how fragile it is today. Leaders who have spent decades building reputations have seen them destroyed in minutes. We'll help you avoid those traps.This executive-length book uses real-life examples to illustrate what works - and what doesn't - in managing a crisis. We'll also introduce you to two fictional CEO's who handle their crisis in very different ways. You can follow their story throughout the book as they learn some lessons the hard way - so you don't have to.
| Author | : Konstantinos Apostolopoulos |
| Publisher | : |
| Total Pages | : 122 |
| Release | : 2020-04-27 |
| Genre | : Self-Help |
| ISBN | : 9781734943818 |
7 Keys to Navigating a Crisis: A Practical Guide to Emotionally Dealing with Pandemics & Other Disasters is a must-read for anyone seeking to thrive during these turbulent times. In our interconnected world, we are all vulnerable and impacted (directly or indirectly) by global events. In this easy-to-read book, Dr Elia Gourgouris and Konstantinos Apostolopoulos provide 7 Keys to Navigating a Crisis. These powerful yet practical insights, help minimize the negative impact of pandemics, natural disasters, financial meltdowns, or any other major disruptions on our lives. Drawing from a wealth of personal and professional experiences, the authors share simple truths that have helped many of their clients thrive in the face of adversity. This practical guide is full of "Points to Ponder", "Questions to Consider", and "Action Items" that can help readers apply the information directly to their lives. Whether the crisis is global or personal, this book can help the reader navigate and rise above these challenges.
| Author | : Mathew W. Seeger |
| Publisher | : Praeger |
| Total Pages | : 0 |
| Release | : 2003-12-30 |
| Genre | : Business & Economics |
| ISBN | : 1567205348 |
Organizational crisis--varying from oil spills to Enron--is presented as a natural stage in organizational evolution, creating not only stress and threats but also opportunities for growth and development. The "organization" can be anything from a company to a federal bureaucracy or a society. Communication is viewed as the pivotal process in the creation and maintenance of organization, and its role is examined here at every stage, from incubation to avoidance, crisis management, and recovery.
| Author | : Finn Frandsen |
| Publisher | : SAGE |
| Total Pages | : 373 |
| Release | : 2016-10-19 |
| Genre | : Business & Economics |
| ISBN | : 1473933900 |
When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.
| Author | : Christine M. Pearson |
| Publisher | : SAGE |
| Total Pages | : 369 |
| Release | : 2007-06-21 |
| Genre | : Business & Economics |
| ISBN | : 0761988513 |
International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice , the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives. Key Features * Provides the latest thinking on and encourages growing support of crisis management in todaya's business environment: Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. A? Challenges core assumptions and goes beyond conventional rules: Numerous books touch on the topic, but many lack rigor with untested fear based prescriptions and quick fixes. A? Offers a diversity of angles and levels of analysis: Crisis management is analyzed from societal, interorganizational, organizational, and individual perspectives. A? Presents international and multicultural perspectives: Crises are not perceived in the same way globally; therefore, international researchers and practitioners expose their views of crisis management from their own cultural angles. Intended Audience Offering a leading-edge overview of the field of crisis management, this resource is useful for researchers and thoughtful practitioners in business and management, psychology, and sociology. It can also be used in graduate courses such as Strategic Management and Business Policy, Corporate Strategy, Occupational/Industrial Psychology, and Communication Risk Management.
