MySAP CRM

MySAP CRM
Author: Rüdiger Buck-Emden
Publisher: Sap PressAmerica
Total Pages: 462
Release: 2004-01-01
Genre: Computers
ISBN: 9781592290291

SAP CRM: Technical Principles and Programming

SAP CRM: Technical Principles and Programming
Author: Stephen Johannes
Publisher: SAP PRESS
Total Pages: 0
Release: 2013
Genre: Customer relations
ISBN: 9781592294398

Calling all developers and consultants: build the best SAP CRM system you can with this essential, one-stop guide!

Implementing SAP CRM

Implementing SAP CRM
Author: Vivek Kale
Publisher: CRC Press
Total Pages: 506
Release: 2014-12-03
Genre: Business & Economics
ISBN: 1482231433

In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted

Service Parts Planning with mySAP SCMTM

Service Parts Planning with mySAP SCMTM
Author: Jörg T. Dickersbach
Publisher: Springer Science & Business Media
Total Pages: 300
Release: 2007-04-24
Genre: Business & Economics
ISBN: 3540326529

The Service Parts Planning (SPP) solution was developed by SAP in a joint effort with Caterpillar and Ford, to address the specific planning problems of service parts. This book explains the processes, structures, and functions of this new solution and is targeted for project members and project managers who are involved in an implementation of SAP SPP or for users who want to gain a better understanding of the software.

SAP CRM

SAP CRM
Author: Chandrakant Agarwal
Publisher: SAP PRESS
Total Pages: 0
Release: 2015
Genre: Customer relations
ISBN: 9781493210398

Master the business processes and configuration for SAP Customer Relationship Management! This guide offers the details you need about key SAP CRM functionality and customization. Understand the key SAP CRM business processes and then configure the system for marketing, sales, and service. From master data to middleware to the web UI, get the answers you need to tailor SAP CRM for your own requirements.

SAP CRM Middleware Optimization Guide

SAP CRM Middleware Optimization Guide
Author: Juliane Bode
Publisher: SAP PRESS
Total Pages: 407
Release: 2007
Genre: Customer relations
ISBN: 9781592291212

Now you can proactively avoid administration problems with CRM Middleware - whether they be performance losses or even complete system freezes - using this comprehensive book, based on the extensive experience of SAP Active Global Support. You'll learn the basics of data processing in the Middleware (input processing, validation, output processing) and get concrete troubleshooting advice. Plus, uncover a vast array of optimization options for all critical parts of the Middleware, as well as practical instruction on how to avoid system freezes and on how to handle those freezes once they've occurred. Based on CRM Release 5.0, this book is also highly useful for those still working with the older Release 4.0. In addition, wherever possible, the authors also provide you with sneak previews of the upcoming release 6.0 as well. Highlights Include: * Input processing and validation * Output processing * BDoc modelling and storage * Groupware integration * Exchanging your own data * Replication & Realignment * XML * Reorganizing the Middleware * Mass changes * Roadmaps for analyzing the Middleware

Implementing SAP® CRM

Implementing SAP® CRM
Author: Vivek Kale
Publisher: CRC Press
Total Pages: 518
Release: 2014-12-03
Genre: Business & Economics
ISBN: 1482231425

In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.

Discover SAP CRM

Discover SAP CRM
Author: Srini Katta
Publisher: SAP PRESS
Total Pages: 0
Release: 2013
Genre: Customer relations
ISBN: 9781592298365

Its a fact: companies that lose their customers undivided attention and sight of their customers needs will lose those customers. SAP CRM provides you with the tools you need to attract and retain quality customers. Whether youre new to SAP or need to brush up on SAP CRM, this book will explain the core areas of CRM in an easy-to-understand manner. Youll understand what SAP CRM is, how it can improve your relationship with your customers, and how it can enhance cost effectiveness while improving profitability. Supported by customer case studies and practical insight, youll see the benefits that SAP CRM offers in the real world.

Supply Chain Management Based on SAP Systems

Supply Chain Management Based on SAP Systems
Author: Gerhard F. Knolmayer
Publisher: Springer Science & Business Media
Total Pages: 254
Release: 2012-11-02
Genre: Business & Economics
ISBN: 3540248161

Since SAP is emphasizing recent developments in operations management in its SCM initiative, this book describes the methodological background from the viewpoint of a company using SAP systems. It describes order processing both in an intra- and interorganizational perspective, as well as describing future developments and system enhancements.

SAP Hardware Solutions

SAP Hardware Solutions
Author: Michael Missbach
Publisher: Prentice Hall Professional
Total Pages: 404
Release: 2001
Genre: Computers
ISBN: 9780130280848

The goal of this text is to describe the technical design aspects of the IT infrastructure; it does not give the details of installing and customizing SAP software, nor business process reengineering. Using primarily HP products for the solution examples, the chapters guide the reader through the foundation of the systems from an IT perspective, reviews its business application and architecture and introduces the server systems, then describes data storage, high availability and recovery solutions, client PCs with front-end user interfaces, output management and printing solutions, network infrastructure and requirements, cabling designs, LANs and WANs, and connecting mySAP.com to the Internet. Both authors are members of the HP-SAP International Competence Center. Annotation copyrighted by Book News, Inc., Portland, OR