Communicating at Work

Communicating at Work
Author: Ronald B. Adler
Publisher: Communication
Total Pages: 462
Release: 2012-10
Genre: Business communication
ISBN: 9780071318464

The 11th edition of Communicating at Work enhances the strategic approach, real-world practicality, and reader-friendly voice that have made this text the market leader for three decades. On every page, students learn how to communicate in ways that enhance their own career success and help their organization operate effectively. This edition retains the hallmark features that have been praised by faculty and students--a strong emphasis on ethical communication and cultural diversity, discussions of evolving communication technologies, and self-assessment tools--while incorporating important updates and ground-breaking digital teaching and learning tools to help students better connect to the course material and apply it to real world business situations.

Strategic Internal Communication

Strategic Internal Communication
Author: Susanne Dahlman
Publisher: Routledge
Total Pages: 182
Release: 2020-10-27
Genre: Business & Economics
ISBN: 1000177416

What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication – work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization – managers, coworkers and communication professionals. Traditionally, there has been too much emphasis on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, Professor in Strategic Communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to the demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students.

Managing Risk in Communication Encounters

Managing Risk in Communication Encounters
Author: Vincent R. Waldron
Publisher: SAGE
Total Pages: 273
Release: 2011
Genre: Business & Economics
ISBN: 1412966671

Focusing on risky interactions, the book centres on those interactions that threaten identities and relationships and sometimes careers such as: practising dissent; repairing broken relationships; managing privacy; responding to harassment; offering criticism and communicating emotion. In doing so the text helps students understand types of work situations that are both ethically challenging and personally risky while presenting a theoretical model to help them: integrate existing research, analyze situations, and generate new questions.

Communicating Projects

Communicating Projects
Author: Ms Ann Pilkington
Publisher: Gower Publishing, Ltd.
Total Pages: 265
Release: 2013-12-28
Genre: Business & Economics
ISBN: 1472408322

Every programme and project manager knows that they need interaction and engagement to be truly effective, but their understanding of what good communication looks like can vary. All too often people are put into communication roles without the necessary skills or experience. Whilst there are many texts on public relations and an increasing number on internal/employee communication, programme and project communication spans a number of disciplines and has its own requirements. Communicating Projects gives programme and project communicators a framework for developing an effective strategy that goes well beyond inter-programme/project communication and looks at how to achieve behaviour change and even increase employee engagement through the process. The book follows a best practice model for communication strategy development and planning. The model is supplemented with vignettes that explore communication concepts in more detail (for example employee engagement, communication theory and persuasion). At the same time, the text follows the project lifecycle with the appropriate approaches for initiation, development and delivery stages outlined. If you accept the crucial role communication plays in securing project success then this book is a must-have guide for any project manager or anyone tasked with stakeholder engagement.

It's Okay to Be Different

It's Okay to Be Different
Author: Todd Parr
Publisher: Little, Brown Books for Young Readers
Total Pages: 44
Release: 2008-11-16
Genre: Juvenile Fiction
ISBN: 031604590X

It's okay to need some help. It's okay to be a different color. It's okay to talk about your feelings. It's okay to make a wish... It's Okay to Be Different cleverly delivers the important messages of acceptance, understanding, and confidence in an accessible, child-friendly format featuring Todd Parr's trademark bold, bright colors and silly scenes. Targeted to young children first beginning to read, this book will inspire kids to celebrate their individuality through acceptance of others and self-confidence. Along with the four other bestselling Todd Parr picture books debuting in paperback this season, It's Okay to be Different is designed to encourage early literacy, enhance emotional development, celebrate multiculturalism, and promote character growth.

Cracking the Leadership Code

Cracking the Leadership Code
Author: Alain Hunkins
Publisher: John Wiley & Sons
Total Pages: 288
Release: 2020-03-24
Genre: Business & Economics
ISBN: 1119675545

Become the effective, proactive leader you aspire to be with this practical tool kit for leading people and organizations Yes, you can learn the skills to effectively lead people, organizations, and employees. With the right motivation and knowledge, you can be a leader who knows what it takes to succeed. Throughout his extensive experience in training leaders, author Alain Hunkins discovered that many leaders shared a common trait. They were mainly focused on what they were doing but not so focused on how they were doing it, especially when it came to working with other people. By strengthening their leadership capabilities, they could become trusted leaders within their organization, improve employee communications, and build bridges across hierarchies. Cracking the Leadership Code shares the valuable principles and practices that Hunkins developed and refined during the 20+ years he’s worked with leaders. When you crack the code, you’ll have a new operating model for organizational leadership that will help your teams thrive in a 21st century economy. Discover the brain science behind leading people Get inspired by real life leadership stories Use a practical leadership tool kit to become a better leader Learn how to communicate, influence, and persuade others, more effectively than ever before With this book as a resource, you’ll have a new perspective, a new framework, and new tools at your disposal, readily available to guide your leadership. You’ll learn to establish proactive, leader-follower relationships. To do this, you’ll use the interconnected elements of Connection, Communication, and Collaboration. When you learn from the author’s insightful experiences working with organizations around the world, you can accelerate your leadership development and become the leader you’ve always aspired to be.

Self-Handicapping Leadership

Self-Handicapping Leadership
Author: Phillip J. Decker
Publisher: FT Press
Total Pages: 341
Release: 2015-11-12
Genre: Business & Economics
ISBN: 0134119894

Every day, millions of employees watch their leaders sabotage themselves. They watch, they learn, and then they do it, too. Next thing you know, everyone’s lost motivation, and nobody takes ownership. That’s how organizations fail. This book will help you break the vicious cycle of self-handicapping leadership in your organization, stop the excuses, and unleash all the performance your team is capable of delivering. Phil and Jordan reveal how and why people handicap themselves even when they know better. Next, they offer real solutions from their own pioneering research and consulting. You’ll find practical ways to strengthen accountability and self-awareness, recognize the “big picture,” improve decision-making, deepen trust and engagement, develop talent, escape micromanagement, and focus relentlessly on outcomes. Your colleagues can be far more effective, and so can you. In fact, it starts with you–right here, right now, with this book. Many leaders inadvertently create cultures of failure. They model and promote “selfhandicapping” actions, where people withdraw effort or create new problems, in order to maintain their own self-images of competence. Self-Handicapping Leadership shines the spotlight on this widespread and destructive phenomenon and presents real action plans for overcoming it.

Practical Communication

Practical Communication
Author: Amy P. Castro
Publisher: Createspace Independent Publishing Platform
Total Pages: 160
Release: 2016-08-25
Genre:
ISBN: 9781536832914

Strengthen your relationships, increase productivity, and reduce conflict by improving your communication skills.Having spent more than twenty years in professional communications and training roles, Amy P. Castro offers straightforward advice for communicating successfully at home, in your workplace, and in your community. Practical Communication provides streamlined tips for dealing with real-life scenarios. Learn how to prevent misunderstandings and handle awkward situations with composure. Do you ever wonder:* What does this customer really want?* What's really bothering my coworker?* Why is my boss so frustrated about this project?Gain insight and become a more competent communicator by discovering:* How to use silence effectively* How to deal with criticism* Tips on nonverbal communication* When and how to say "no"* Ways to interpret the behavior of others* How to improve your listening skills* How to give empathetic responses* Techniques for communicating to get results* Effective approaches for dealing with mistakes* How to handle people who are upset* What to do about gossip* Ways to redirect poor performance* How to deliver bad newsAs president of Innovative Communication & Training Solutions, Amy P. Castro provides workplace communications training to business leaders, managers, educators, and federal government employees. Her expertise includes: * Oral and written communication * Customer service * Coaching * Conflict resolution * Public speaking, presentation, and facilitation skills * Leadership/management skills * Decision-making* Delegation * Interpersonal communicationContact Amy by visiting her Web site at www.Amy-Castro.com.

Influential Internal Communication

Influential Internal Communication
Author: Jenni Field
Publisher: Kogan Page Publishers
Total Pages: 235
Release: 2021-04-03
Genre: Business & Economics
ISBN: 1789666147

Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.

Communicating for Managerial Effectiveness

Communicating for Managerial Effectiveness
Author: Phillip G. Clampitt
Publisher: SAGE Publications
Total Pages: 385
Release: 2016-10-28
Genre: Language Arts & Disciplines
ISBN: 1506361714

Appreciated by thousands of thoughtful students, successful managers, and aspiring senior leaders around the world Communicating for Managerial Effectiveness skillfully integrates theory, research, and real-world case studies into models designed to guide thoughtful responses to complex communication issues. The highly anticipated Sixth Edition builds on the strategic principles and related tactics highlighted in previous editions to show readers how to add value to their organizations by communicating more effectively. Author Phillip G. Clampitt (Blair Endowed Chair of Communication at the University of Wisconsin–Green Bay) addresses common communication problems experienced in organizations, including: Communicating about major changes spanning organizational boundaries Selecting the proper communication technologies Transforming data into knowledge Addressing ethical dilemmas Providing useful performance feedback Structuring and using robust decision-making practices Cultivating the innovative spirit Building a world-class communication system