Mediating Interpersonal Conflicts
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Author | : Mark S. Umbreit |
Publisher | : Wipf and Stock Publishers |
Total Pages | : 305 |
Release | : 2006-08-01 |
Genre | : Social Science |
ISBN | : 1597528374 |
Conflict is a normal and predictable part of life. How we respond to it, however, determines whether or not the conflict will be destructive. 'Mediating Interpersonal Conflicts' is an up-to-date presentation showing how the techniques of negotiation and mediation can be applied in resolving a wide range of conflicts in families, communities, schools, and workplaces. Dr. Umbreit not only clearly outlines the communication, negotiation, and mediation skills involved in effective resolution of interpersonal conflict, he moves the reader beyond the mechanics of mediation to what he calls a journey of the heart through a humanistic mediation model that addresses the emotional context of the conflict.
Author | : Cheryl A. Picard |
Publisher | : Dundurn |
Total Pages | : 176 |
Release | : 2002-09 |
Genre | : Business & Economics |
ISBN | : 9780919614994 |
This book has been written as a primer for individuals interested in improving their skills for dealing with interpersonal and small group conflict at home or at work. It is for students learning about conflict resolution and mediation. And it is a book for "would be" mediators.
Author | : Nancy A. Burrell |
Publisher | : Routledge |
Total Pages | : 347 |
Release | : 2014-02-05 |
Genre | : Language Arts & Disciplines |
ISBN | : 1136514104 |
Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.
Author | : Bob Gross |
Publisher | : |
Total Pages | : 90 |
Release | : 1997 |
Genre | : Conflict management |
ISBN | : |
Author | : Amy Janan Johnson |
Publisher | : Taylor & Francis |
Total Pages | : 540 |
Release | : 2024-07-03 |
Genre | : Family & Relationships |
ISBN | : 1040048455 |
This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges. Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict. The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level. An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412
Author | : Mark S. Umbreit |
Publisher | : |
Total Pages | : 0 |
Release | : 1995 |
Genre | : Conflict (Psychology) |
ISBN | : 9781881111047 |
On the use of mediation to solve interpersonal conflicts
Author | : Mary Scannell |
Publisher | : McGraw Hill Professional |
Total Pages | : 240 |
Release | : 2010-05-28 |
Genre | : Business & Economics |
ISBN | : 0071743669 |
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author | : Gregorio Billikopf |
Publisher | : |
Total Pages | : 321 |
Release | : 2009 |
Genre | : Conflict management |
ISBN | : 9780615246338 |
Author | : Suzanne McCorkle |
Publisher | : Routledge |
Total Pages | : 487 |
Release | : 2017-09-27 |
Genre | : Language Arts & Disciplines |
ISBN | : 1315453797 |
Personal Conflict Management, 2nd edition details the common causes of conflict, showcases the theories that explain why conflict happens, presents strategies for managing conflict, and invites consideration of the risks of leaving conflict unsettled. This book also explores how gender, race, culture, generation, power, emotional intelligence, and trust affect how individuals perceive conflict and choose conflict tactics. Detailed attention is given to the role of listening and both competitive and cooperative negotiation tactics. Separate chapters explain how to deal with bullies and conflict via social media. The volume caps off its investigation of interpersonal conflict with chapters that: provide tools to analyze one’s conflicts and better choose strategic responses; examine the role of anger and apology during conflict; explore mediation technique; and evaluate how conflict occurs in different situations such as family, intimacy, work, and social media.
Author | : John Winslade |
Publisher | : John Wiley & Sons |
Total Pages | : 342 |
Release | : 2008-09-22 |
Genre | : Law |
ISBN | : 078799474X |
Practicing Narrative Mediation provides mediation practitioners with practical narrative approaches that can be applied to a wide variety of conflict resolution situations. Written by John Winslade and Gerald Monk—leaders in the narrative therapy movement—the book contains suggestions and illustrative examples for applying the proven narrative technique when working with restorative conferencing and mediation in organizations, schools, health care, divorce cases, employer and employee problems, and civil and international conflicts. Practicing Narrative Mediation also explores the most recent research available on discursive positioning and exposes the influence of the moment-to-moment factors that are playing out in conflict situations. The authors include new concepts derived from narrative family work such as "absent but implicit," "double listening," and "outsider-witness practices."