Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
Author: Jack Phillips
Publisher: McGraw Hill Professional
Total Pages: 256
Release: 2013-05-17
Genre: Business & Economics
ISBN: 0071812725

A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend. Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for. In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value. Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers. This step-by-step guide to collecting, analyzing, and reporting data in a consistent manner explains how to: Align your project’s intended outcomes with organizational needs Collect and measure project participant feedback Evaluate the application and implementation of projects Measure business impact and connect improvement directly to your efforts Develop monetary values to calculate ROI As budgets shrink and uncertainty grows, business leaders are demanding higher levels of accountability than ever before. Nowhere is this more apparent than in the healthcare industry. Use the proven methods of Measuring ROI in Healthcare to make sure your programs and projects will deliver what they promise and convince any decision maker that the organization's money will be well spent on your efforts. PRAISE FOR MEASURING ROI IN HEALTHCARE: "Measuring ROI in Healthcare should be mandatory reading for all executives of any sector in the healthcare arena: providers, payers, Pharma/device companies, policymakers, and scholars." -- Dr. David Lee Scher, MD, digital health technology consultant, Pennsylvania State University College of Medicine, Clinical Associate Professor of Medicine "There are very few constants in healthcare. Two of them--the push for greater quality and productivity--are comprehensively addressed by the authors. And in so doing, the direct connection between resource investment--time and money--and the return on those investments is concisely and profoundly made." -- Ross Mitchell, Vice President, External and Governmental Affairs, Baptist Health System "Kudos to the authors for providing a logical, systematic project evaluation framework that incorporates both financial and key nonfinancial elements affecting an investment decision." -- Hank Walker, Partner, Andrade/Walker Consulting, and former CEO of a large Catholic health system "Measuring ROI in Healthcare covers the most important ROI concepts to understand and gives leaders the necessary tools to be successful in that effort." -- Chris D. Van Gorder, FACHE, President and CEO, Scripps Health, and former Chairman of American College of Healthcare Executives "Executives, administrators, healthcare managers, advisors, professionals, and practitioners alike will find both the book and the ROI Methodology informative resources when planning major healthcare projects." -- Dr. Catherine S. Amos, Doctor of Optometry, EyeCare Associates, and former President of American Optometric Foundation

A Marketer's Guide to Measuring ROI

A Marketer's Guide to Measuring ROI
Author: David Marlowe
Publisher: HC Pro, Inc.
Total Pages: 151
Release: 2007
Genre: Hospital care
ISBN: 1601460201

"This book walks you through the essential steps you must take to accurately measure the ROI of your hospital marketing efforts"--P. [4] of cover.

Return on Investment for Healthcare Quality Improvement

Return on Investment for Healthcare Quality Improvement
Author: Craig A. Solid
Publisher: Springer Nature
Total Pages: 271
Release: 2020-06-09
Genre: Medical
ISBN: 3030464784

This book offers a comprehensive overview of performing return-on-investment (ROI) analyses for healthcare quality improvement (QI). In the United States, healthcare policy regarding physician and facility payment/reimbursement is steadily trending towards the use of “value-based” systems and away from the traditional “fee-for-service” (FFS) payment mechanisms. Healthcare professionals and organizations who have previously focused on quality metrics are now finding themselves burdened with having to define and assess value metrics, without much guidance or assistance. This volume aims to be a guide and a reference for healthcare professionals tasked with estimating and establishing ROI for QI. Chapters describe the general framework for how to perform QI; establish standard definitions of important terms, concepts, and calculations; and provide specific instructions for how to complete each step of an ROI analysis. These include: selecting a QI initiative and identifying the associated metrics, establishing measurable, monetizable, and attributable costs and benefits, determining the appropriate scope and perspective, calculating ROI and related metrics (payback period, benefit-to-cost ratio, etc.), comparing with established benchmarks or previously published results, and interpreting the results for the intended audience. In addition, chapters offer examples of real studies (or hypothetical studies of real situations), as well as templates for several of the necessary activities that readers can leverage for their own use. Return on Investment for Healthcare Quality Improvement is a must-have resource for healthcare providers, administrators, and other professionals who work in healthcare organizations, hospitals and other healthcare settings, health systems, and residency programs seeking to obtain outside funding, as well as policy makers and administrators of federal programs.

Measuring ROI in the Public Sector

Measuring ROI in the Public Sector
Author: Patricia Pulliam Phillips
Publisher: American Society for Training and Development
Total Pages: 262
Release: 2002
Genre: Business & Economics
ISBN:

Measuring ROI in the Public Sector shows how all types of public sector organizations are using ROI evaluation as a way to meet these challenges. The settings for ROI applications range from small local governments to state governments, to major cities, and to national and federal programs. This book should interest anyone seeking to build accountability into various specific programs, including training, education, human resources, and community development initiatives.

A Framework for Measuring Return on Investment for Healthcare Simulation-based Training

A Framework for Measuring Return on Investment for Healthcare Simulation-based Training
Author: Hatim Ali Bukhari
Publisher:
Total Pages: 177
Release: 2017
Genre:
ISBN:

The various intangible benefits of healthcare simulation-based training are very difficult to quantify. In addition, there was not a unified way to count for the different cost and benefits to provide a justifiable ROI. Quantifying the qualitative and intangible benefits of medical training simulator needed a framework that helps to identify and convert qualitative and intangible benefits into monetary value so it can be considered in the ROI evaluation.

Comprehensive Healthcare Simulation: Program & Center Development

Comprehensive Healthcare Simulation: Program & Center Development
Author: Michael A. Seropian
Publisher: Springer Nature
Total Pages: 150
Release: 2020-08-04
Genre: Education
ISBN: 3030468127

Think - Plan - Buy This is the first complete guide for creating a sustainable healthcare simulation program/center. It is created by experts in the field that are on the front lines of this emerging field. It is intended and written with all professions in mind, and should be a resource for all, be they healthcare educators, administrators, or executives. It covers specific elements of the entire process, from concept to execution, and identifies key decision points along the way. The book is organized around fundamental considerations in center and program development including governance, ​structural/facility and curricular design, business planning, to establishing policies and procedures. Chapters analyze the fundamental aspects of planning, such as budgeting, revenue streams, and philanthropy as well as the inclusion of educational resources within such programs. Comprehensive Healthcare Simulation: Program and Center Development is an invaluable addition to the Comprehensive Healthcare Simulation series, and features an authoritative authorship of experts in the field.

The Human Resources Scorecard

The Human Resources Scorecard
Author: Jack J. Phillips
Publisher: Routledge
Total Pages: 534
Release: 2012-06-25
Genre: Business & Economics
ISBN: 1136357408

'The Human Resources Scorecard: measuring the return on investment' is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed 20 years ago by co-author Jack J Phillips aids managers in determining and improving the bottom-line impact that human resource programs have on an organization. The ROI Process provides six additional measures in the form of a scorecard to track and monitor the total impact of the human resource programs. 'The Human Resources Scorecard' is essential for human resource executives, professionals, CEOs, CFOs, consultants, professors and other managers concerned with their businesses' bottom lines. Jack J. Phillips, Ph.D. is a renowned expert of measurement and evaluation. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is also an author or editor of more than 20 books and 100 articles. Ron D. Stone is vice president and chief consulting officer for Performance Resources Organization. He is also director of the company's consulting practices in measurement and accountability. He has published numerous articles on the subject of ROI. Patricia Pulliam Phillips is chairman and CEO of the Chelsea Group, a consulting and publishing organization that focuses on accountability issues in organizations. She works with organizations to implement measurement and evaluation processes.

Handbook of EHealth Evaluation

Handbook of EHealth Evaluation
Author: Francis Yin Yee Lau
Publisher:
Total Pages: 487
Release: 2016-11
Genre: Medical care
ISBN: 9781550586015

To order please visit https://onlineacademiccommunity.uvic.ca/press/books/ordering/

Age-Friendly Health Systems

Age-Friendly Health Systems
Author: Terry Fulmer
Publisher: Institute for Healthcare Improvement (Ihi)
Total Pages: 0
Release: 2022-02
Genre: Older people
ISBN: 9781544527505

According to the US Census Bureau, the US population aged 65+ years is expected to nearly double over the next 30 years, from 43.1 million in 2012 to an estimated 83.7 million in 2050. These demographic advances, however extraordinary, have left our health systems behind as they struggle to reliably provide evidence-based practice to every older adult at every care interaction. Age-Friendly Health Systems is an initiative of The John A. Hartford Foundation and the Institute for Healthcare Improvement (IHI), in partnership with the American Hospital Association (AHA) and the Catholic Health Association of the United States (CHA), designed Age-Friendly Health Systems to meet this challenge head on. Age-Friendly Health Systems aim to: Follow an essential set of evidence-based practices; Cause no harm; and Align with What Matters to the older adult and their family caregivers.

Measuring Return on Investment

Measuring Return on Investment
Author: Jack J. Phillips
Publisher: ASTD
Total Pages: 310
Release: 1994
Genre: Business & Economics
ISBN:

This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth of training and development programs.