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| Author | : Edward Kachinske |
| Publisher | : Course Technology |
| Total Pages | : 0 |
| Release | : 2012 |
| Genre | : Customer relations |
| ISBN | : 9781435458826 |
A guide to Microsoft CRM for sales professionals covers such topics as creating price lists, generating orders and invoices, tracking competitor information, creating marketing lists, and automating correspondence using Outlook and Word.
| Author | : Danny Varghese |
| Publisher | : Packt Publishing Ltd |
| Total Pages | : 432 |
| Release | : 2013-04-19 |
| Genre | : Computers |
| ISBN | : 1849686513 |
This Certification guide will follow a step-by-step approach to instruct the reader what they need to know to be able to become certified with Microsoft Dynamics CRM 2011.If you will implement Microsoft Dynamics CRM 2011, this book is for you. You should have a working knowledge of Microsoft Windows, Microsoft Internet Explorer, and Microsoft Office.
| Author | : Neil Benson |
| Publisher | : Packt Publishing Ltd |
| Total Pages | : 488 |
| Release | : 2012-11-23 |
| Genre | : Computers |
| ISBN | : 1849685819 |
This book is in the Enterprise certification series which means it is a hands-on guide with practical instruction, examples and all the information you will need to be successful in the exam, as well as 75 practice questions in the exam style. It includes practical advice on how to book the exam, approach the questions and maximize your score. "Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide" is perfect for IT professionals and developers who work for a Microsoft partner or customer organizations. If you want to demonstrate your expertise and advance your career by obtaining Microsoft certification this book will provide you with the insight you need to succeed.
| Author | : Matthew Wittemann |
| Publisher | : John Wiley & Sons |
| Total Pages | : 819 |
| Release | : 2011-01-06 |
| Genre | : Computers |
| ISBN | : 1118029216 |
An in-depth, expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts! What better way to learn how to administer Dynamics CRM 2011 than from two Microsoft CRM experts? This in-depth Bible is packed with expert guidance on the latest version of Microsoft’s hot CRM product. Whether you’re new to Dynamics CRM or upgrading from an earlier version, you’ll get thoroughly up to speed on everything from the basics to new features and more. Brings you up to speed on Microsoft Dynamics CRM 2011, the latest version of Microsoft’s fast-growing customer relationship management software Shows you how to get the most out of the application, including configuration and customization, integrating with Microsoft Office, and automating business processes Features step-by-step instruction and in-depth coverage of all essential topics; you’ll want to keep this information-packed book at your desk as a practical reference If you want to master Microsoft Dynamics CRM 2011 for your business contacts, this is the book you need to succeed
| Author | : Edward Kachinske |
| Publisher | : |
| Total Pages | : 281 |
| Release | : 2008 |
| Genre | : |
| ISBN | : |
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of Microsoft Dynamics CRM 4.0 's varied feature set. "Maximizing Your Sales with Microsoft Dynamics CRM 4.0" is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary CRM software. Topics like working with contacts and accounts, managing opportunities and schedules, writing letters, sending e-mails, running reports and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Microsoft Dynamics CRM 4.0 users. With this quick, to-the-point resource, you won't just be "up and running" in Microsoft Dynamics CRM ; you'll be an expert!
| Author | : Mike Snyder |
| Publisher | : Pearson Education |
| Total Pages | : 882 |
| Release | : 2011-04-15 |
| Genre | : Computers |
| ISBN | : 0735661782 |
Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming. Discover how to: Set up and configure your system Plan and configure security settings and information access Easily customize form attributes, views, and relationships Create and deploy custom reports Use xRM to quickly create and efficiently manage line-of-business applications Automate business workflows Extend Microsoft Dynamics CRM with scripts and assemblies
| Author | : Edward Kachinske |
| Publisher | : Cengage Learning |
| Total Pages | : 0 |
| Release | : 2008 |
| Genre | : Customer relations |
| ISBN | : 9781598638189 |
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of Microsoft Dynamics CRM 4.0 's varied feature set. "Maximizing Your Sales with Microsoft Dynamics CRM 4.0" is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary CRM software. Topics like working with contacts and accounts, managing opportunities and schedules, writing letters, sending e-mails, running reports and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Microsoft Dynamics CRM 4.0 users. With this quick, to-the-point resource, you won't just be "up and running" in Microsoft Dynamics CRM ; you'll be an expert!
| Author | : Mike Snyder |
| Publisher | : Pearson Education |
| Total Pages | : 562 |
| Release | : 2011-01-15 |
| Genre | : Computers |
| ISBN | : 0735660263 |
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
| Author | : Anne A. Stanton |
| Publisher | : |
| Total Pages | : 502 |
| Release | : 2012 |
| Genre | : Customer relations |
| ISBN | : 9780132682138 |
| Author | : Nicolae Tarla |
| Publisher | : Packt Publishing Ltd |
| Total Pages | : 398 |
| Release | : 2013-03-26 |
| Genre | : Computers |
| ISBN | : 1849688834 |
Microsoft Dynamics CRM 2011 Scripting Cookbook is full of immediately useable recipes showing you how far you can take customization in Dynamics. While the book is structured so that each recipe can be tackled separately, for novice users it is recommended to follow through all the recipes in the order in which they are presented.This book is for those new to Dynamics CRM and for business analysts interested in gaining additional product specific knowledge. Stepping through the first chapters will introduce you to the customization process and give you enough knowledge to start looking into more advanced topics. Developers and web designers of another CRM product will see how their skills can be easily adapted to start customizing Dynamics CRM 2011.You should be familiar with the basic concepts of what a CRM system is and does. Additional knowledge of the current or a previous version of Dynamics CRM will help, but is not necessary.
