Mastering Soft Skills
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| Author | : Julian Vyner |
| Publisher | : Troubador Publishing Ltd |
| Total Pages | : 232 |
| Release | : 2018-04-17 |
| Genre | : Business & Economics |
| ISBN | : 1788033760 |
This book shows that to succeed in professional services you need soft skills. These skills work hand in hand with your hard skills, your expertise and what you know, to make you a more effective Influencer, Persuader, Salesperson and eventually, Trusted Advisor. Mastering Soft Skills is the first book to:- Demonstrate why soft skills are so important in professional services- Categorize which specific hard and soft skills are critical to being a more effective influencer, persuader and salesperson respectively- Show how the skills help you build rapport, communicate well, create trust, be empathetic and master self control- Teach what you need to do to master them and get results People from many walks of life can benefit from these soft skills, but if you are selling to companies and your product offers little tangible advantage, or you work in professional services where people are part of the product, these soft skills are the difference that make the difference.
| Author | : Surender Allam |
| Publisher | : Academic Guru Publishing House |
| Total Pages | : 209 |
| Release | : 2024-06-19 |
| Genre | : Study Aids |
| ISBN | : 8197443319 |
“Mastering Soft Skills – Essential Tools for Success” is a comprehensive guide designed to equip individuals with the critical interpersonal abilities needed to succeed in both personal and professional situations. Written by experts in personal development, this book highlights the core competencies that define successful interactions and relationships. The text covers a range of topics, including communication, teamwork, problem-solving, and emotional intelligence. Each chapter is thoughtfully structured, starting with a theoretical overview followed by practical exercises and real-life examples. This approach ensures that readers can easily understand and apply the concepts in a variety of scenarios. A special feature of the book is its focus on emotional intelligence. It provides detailed information on how to identify and manage one’s own emotions and understand and influence the emotions of others. This skill is increasingly being recognized as important in promoting effective leadership and collaboration in the modern workplace. Additionally, “Mastering Soft Skills” addresses the importance of adaptability and flexibility in today’s rapidly changing environment. It encourages readers to develop a growth mindset, which is essential for continuous learning and personal development. The book also emphasizes the importance of cultural awareness and sensitivity in a globalized world. By promoting an understanding of diverse perspectives, it helps individuals build more inclusive and harmonious relationships. “Mastering Soft Skills – Essential Tools for Success” is an invaluable resource for anyone who wants to enhance their interpersonal skills. Its blend of theory and practical application makes it suitable for students, professionals, and anyone committed to personal growth and success.
| Author | : Goodheart-Willcox Publisher |
| Publisher | : Goodheart-Wilcox Publisher |
| Total Pages | : 168 |
| Release | : 2020-09-25 |
| Genre | : |
| ISBN | : 9781645646457 |
Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century.
| Author | : Assegid Habtewold |
| Publisher | : |
| Total Pages | : 228 |
| Release | : 2017-07-10 |
| Genre | : Employees |
| ISBN | : 9781947524019 |
"The 12 soft skills that are covered in this book are industry and culture neutral. In whichever industry and country you may belong, they enable you to achieve extraordinary results in your personal life, career, and business."--Back cover.
| Author | : Patricia Pulliam Phillips |
| Publisher | : Association for Talent Development |
| Total Pages | : 328 |
| Release | : 2020-08-04 |
| Genre | : Business & Economics |
| ISBN | : 1950496643 |
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
| Author | : Labor Dept (U S ) Office Of Disability E |
| Publisher | : Labor Department |
| Total Pages | : 142 |
| Release | : 2017-03-24 |
| Genre | : Business & Economics |
| ISBN | : 9780160937248 |
According to the National Collaborative Workforce and Disability for Youth (NCWD/Youth), the development of soft skills is identified as a critical component for success in activities such as civic participation and youth leadership in addition to school- and work-based learning experiences. Companies have identified the following competencies as key to success of young workers: Communication; Networking; Enthusiasm and Attitude; Teamwork; Problem Solving and Critical Thinking; Professionalism. Activities that can be found in this publication were created to provide an introduction to the "basics" of soft skills. These materials have been designed with youth service professionals in mind -specifically those working with in-school and out-of school youth, ages 14-21, on career and workforce readiness skills. Many of the exercises within this resource offer timed activities with directions for specific-workplace scenarios. Some of these activities include several interview role-play situations, plus lessons about a resilient attitude and understanding directions, to networking, plus social media, and email etiquette tips for professional work settings. With each activity, the text allows for extension activities, and journaling activities which are elements of common core principles taught in America's public school system today. Some of the exercises also present follow-up questions with spaces provided for answers as part of hands-on learning lessons. These activities can be used by a facilitator within a school's career and technology center, or a faith-based career search program, and by youth ages, 14-21 that are eager to find a paid position. Related products: Employment Interviewing: Seizing the Opportunity and the Job is available here: https://bookstore.gpo.gov/products/sku/029-001-03364-8 Careers Begin Here: Recruiting.jobcorps.gov is available here: https://bookstore.gpo.gov/products/sku/029-000-00464-1 High-Earning Workers Who Don't Have A Bachelor's Degree is available here: https://bookstore.gpo.gov/products/sku/029-001-03325-7 Apprenticeships: Career Training, Credentials, and a Paycheck in Your Pocket is available here: https://bookstore.gpo.gov/products/sku/029-001-03405-9 United States Government Policy and Supporting Positions 2016 (Plum Book) can be found here: https://bookstore.gpo.gov/products/sku/052-070-07704-2
| Author | : |
| Publisher | : ببلومانيا للنشر والتوزيع |
| Total Pages | : 304 |
| Release | : 2024-02-17 |
| Genre | : Business & Economics |
| ISBN | : |
You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.
| Author | : Elsevier |
| Publisher | : Elsevier Health Sciences |
| Total Pages | : 418 |
| Release | : 2015-12-02 |
| Genre | : Medical |
| ISBN | : 0323430260 |
Get an edge in the job market and develop the soft skills - the personal qualities, habits, attitudes, and social graces needed to work successfully with anyone, anywhere. Job Readiness for Health Professionals, Soft Skills Strategies for Success, 2nd Edition provides a unique tool for soft skill programming to help graduates succeed on the job as effective, engaged, and high-functioning employees. This handy resource uses an 8th grade reading level and a consistent, easy-to-follow modular format to guide you through the essential entry-level soft skills like how to dress, speak, and collaborate in the healthcare setting. With two new chapters, new Video Case vignettes, and 48 soft skills and behavioral competencies, it gives you the tools you need to join the healthcare workforce. Behavioral objectives provided for mastering each skill. Worktext format with journaling activities and multiple self-reflection activities offers valuable review exercises. Critical thinking exercises woven throughout skills include multidisciplinary scenarios from the field. What If? boxes feature short scenarios that encourage you to think about how you would handle a situation in the workplace. Case studies throughout use fictional vignettes to illustrate the issues involved with the specific skills. Down a Dark Road vignettes depict what can go terribly wrong when a skill is ignored or not mastered. Experiential Exercises are actions or experiments that you can perform on your own to gain a deeper appreciation for the skill. Cross Currents with Other Skills ties together and cross-references related skills, pointing out the synergies and connections between them. NEW! Highly anticipated Finding Your First Job chapter highlights competencies that you need to consider and prepare for when starting your job search, beginning a career in the health professions, writing your resume, and interviewing. NEW! Video Case vignettes with assessment and implementation tools on interview skills, active listening, dealing with others, problem solving and decision making, communication, presenting yourself for the workforce, working as a team, dealing with authority, and enhancing your promotability provide a multimedia component with real-life workplace scenarios for your review. NEW! Being a Student chapter covers competencies where students often struggle, including: taking meaningful notes, remaining calm and confident during assessments, and successfully preparing for practicum interviews. NEW! New content on financial literacy, including managing finances and paying back students loans, covers the impact financial decisions have on your life - both personally and as you look for a job.
| Author | : John Sonmez |
| Publisher | : |
| Total Pages | : 502 |
| Release | : 2020-11 |
| Genre | : |
| ISBN | : 9780999081440 |
For most software developers, coding is the fun part. The hard bits are dealing with clients, peers, and managers and staying productive, achieving financial security, keeping yourself in shape, and finding true love. This book is here to help. Soft Skills: The Software Developer's Life Manual is a guide to a well-rounded, satisfying life as a technology professional. In it, developer and life coach John Sonmez offers advice to developers on important subjects like career and productivity, personal finance and investing, and even fitness and relationships. Arranged as a collection of 71 short chapters, this fun listen invites you to dip in wherever you like. A "Taking Action" section at the end of each chapter tells you how to get quick results. Soft Skills will help make you a better programmer, a more valuable employee, and a happier, healthier person.
| Author | : Bruce Tulgan |
| Publisher | : John Wiley & Sons |
| Total Pages | : 291 |
| Release | : 2015-09-15 |
| Genre | : Business & Economics |
| ISBN | : 1118725646 |
Solve the number one problem with today's young workforce—the soft skills gap The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills. Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent. Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use. Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions. Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind.
