Managing Your Library And Its Quality
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| Author | : Jeremy Atkinson |
| Publisher | : Chandos Publishing |
| Total Pages | : 337 |
| Release | : 2016-02-24 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0081001347 |
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries
| Author | : Núria Balagué |
| Publisher | : Elsevier |
| Total Pages | : 231 |
| Release | : 2011-08-22 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1780632797 |
This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. - Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world - Translates the ISO 9001 standard to the terms and language used within the libraries - Presents a systematic approach to the quality management in libraries
| Author | : Sara Laughlin |
| Publisher | : ALA Editions |
| Total Pages | : 164 |
| Release | : 2008-04-15 |
| Genre | : Business & Economics |
| ISBN | : |
Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes.
| Author | : Peter Hernon |
| Publisher | : American Library Association |
| Total Pages | : 552 |
| Release | : 2015-05-12 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0838913105 |
This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.
| Author | : Marcus Elmore |
| Publisher | : R. R. Bowker |
| Total Pages | : 0 |
| Release | : 2006 |
| Genre | : Academic libraries |
| ISBN | : 9780835248556 |
This seven-volume set offers a core collection of hand-selected titles in 58 curriculum-specific subject areas. Volumes are organized into broad subject areas such as Humanities, Languages and Literature, History, Social Sciences and Professional Studies, Science and Technology, and Interdisciplinary and Area Studies. The seventh volume provides helpful cross-referencing indexes which explain the relationship between RCL subject taxonomy and LC ranges. New to this edition are the inclusion of interdisciplinary subject areas and the selection of electronic resources and web sites essential for undergraduate library collections. Non-book selections will be easily identified by a graphic indicator included in the item record. All selections will be assigned an audience level marker indicating whether the title is most appropriate for lower-division undergraduate, upper-division undergraduate, faculty, or general readership. Records will also include a notation if they previously appeared in BCL3 (Books for College Libraries, 1988) or have been reviewed by Choice.
| Author | : Anne Woodsworth |
| Publisher | : Emerald Group Publishing |
| Total Pages | : 355 |
| Release | : 2013-06-26 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1781904804 |
Volume 36 of Advances in Librarianship seeks to provide a broad review of the factors that lead to mergers and other alliances, the methods used to ensure effective and successful collaborations, and descriptions of the factors which contributed to less successful efforts at consolidation.
| Author | : Richard C. McCarthy |
| Publisher | : American Library Association |
| Total Pages | : 188 |
| Release | : 2007 |
| Genre | : Architecture |
| ISBN | : 0838909310 |
From deciding on new construction, analyzing the site, to working with architects, evaluating the process and assessing the building's effectiveness, Managing Your Library's Construction Project is an inspirational and comprehensive must-have reference.
| Author | : Serap Kurbanoğlu |
| Publisher | : Springer |
| Total Pages | : 851 |
| Release | : 2018-01-25 |
| Genre | : Education |
| ISBN | : 3319743341 |
This book constitutes the refereed post-conference proceedings of the 5th European Conference on Information Literacy, ECIL 2017, held in Saint Malo, France, in September 2017. The 84 revised papers included in this volume were carefully reviewed and selected from 358 submissions. The papers cover a wide range of topics in the field of information literacy and focus on information literacy in the workplace. They are organized in the following topical sections: workplace information literacy, employibility and career readiness; data literacy and research data management; media literacy; copyright literacy; transliteracy, reading literacy, digital literacy, financial literacy, search engine literacy, civic literacy; science literacy; health information literacy; information behavior; information literacy in higher education; information literacy in K-12; information literacy instruction; information literacy and libraries; and theoretical framework.
| Author | : Josiline Phiri Chigwada |
| Publisher | : |
| Total Pages | : |
| Release | : 2020 |
| Genre | : Computers |
| ISBN | : 9781799842262 |
A number of changes have been taking place in library services and operations due to Industry 4.0. The transition brought about by the Fourth Industrial Revolution has included disruptive changes to the redesigning of library roles and remaking of information products and services. Therefore, it is important to understand the services and products that have been affected by the industrial revolution in the library. Examining the Impact of Industry 4.0 on Libraries is a critical scholarly publication that provides comprehensive research on how libraries can redesign their spaces and roles and remake, repackage, and provide information products and services to suit the student, staff, and society during the Fourth Industrial Revolution and examines the impact of these on libraries. Highlighting a range of topics such as data management, marketing, and library spaces, this book is essential for academicians, librarians, professionals, researchers, and students.
| Author | : Núria Balagué |
| Publisher | : |
| Total Pages | : 230 |
| Release | : 2011 |
| Genre | : Computer networks |
| ISBN | : |
This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries.
