Managing Workplace Behaviour
Author | : Joydeep Hor |
Publisher | : CCH Australia Limited |
Total Pages | : 267 |
Release | : 2012-04 |
Genre | : Business & Economics |
ISBN | : 1922042331 |
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Author | : Joydeep Hor |
Publisher | : CCH Australia Limited |
Total Pages | : 267 |
Release | : 2012-04 |
Genre | : Business & Economics |
ISBN | : 1922042331 |
Author | : Jerald Greenberg |
Publisher | : |
Total Pages | : 0 |
Release | : 2010 |
Genre | : Conflict management |
ISBN | : 9781848728585 |
First Published in 2010. Routledge is an imprint of Taylor & Francis, an informa company.
Author | : Nik Kinley |
Publisher | : Springer |
Total Pages | : 225 |
Release | : 2015-03-31 |
Genre | : Business & Economics |
ISBN | : 113744956X |
An important part of every manager's job is changing people's behavior: to improve someone's performance, get them to better manage relationships with colleagues, or to stop them doing something. Yet, despite the fact that changing people's behavior is such an important skill for managers, too many are unsure how to actually go about it. This book reveals the simple, but powerful techniques for changing behavior that experts from a range of disciplines have been using for years, making them available to all managers in a single and comprehensive toolkit for change that managers can use to drive and improve the performance of their staff. Based on research conducted for this book, it introduces practical techniques drawn from the fields of psychology, psychotherapy, and behavioral economics, and show how they can be applied to address some of the most common, every-day challenges that managers face. #changingpeople
Author | : Susan Cartwright |
Publisher | : SAGE |
Total Pages | : 196 |
Release | : 1997 |
Genre | : Business & Economics |
ISBN | : 9780761901938 |
`Written primarily for the employee, this book is a gold mine of easily assimilated information and ideas which should also be of value to anyone working in human resources' - Personnel Today`Much of the literature on stress tends to be either academic or research-based, or otherwise focuses on the more practical aspects of stress management. Managing Workplace Stress strikes a balance between the two in providing background and discussion that puts many areas of work-related stress into context, as well as giving helpful practical advice on managing particular stressors' - People ManagementStress in the workplace is an ever-increasing problem and its consequences, such as higher rates of absenteeism, reduced productivity and increased health compensation claims, are widespread. This book examines the causes of the increase in work-related stress.Susan Cartwright and Cary L Cooper focus particularly on the stress created by organizational changes including job redesign, reallocation of roles and responsibilities, and the accompanying job insecurities. They highlight the everyday stressors likely to impact upon managers and employees - for example, working with difficult people and managing increased work loads - and offer useful strategies for dealing with these various situations.
Author | : Katherine Crowley |
Publisher | : McGraw Hill Professional |
Total Pages | : 209 |
Release | : 2012-11-02 |
Genre | : Business & Economics |
ISBN | : 0071802053 |
One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento
Author | : Gary S. Topchik |
Publisher | : AMACOM/American Management Association |
Total Pages | : 212 |
Release | : 2000 |
Genre | : Business & Economics |
ISBN | : 9780814425398 |
Workplace negativity may seem like an intangible problem but it has very tangible consequences for the companies it afflicts. A management specialist now shows how to accentuate the positive, say no to negativity, and keep the "negativity virus" at bay.
Author | : Wendy Hollway |
Publisher | : SAGE |
Total Pages | : 224 |
Release | : 1991-04-12 |
Genre | : Business & Economics |
ISBN | : 9781446240502 |
Tracing the development of work psychology and organizational behaviour from the early 20th century to the present, this book focuses on the relations between knowledge, power and practice. The author charts the impact of such psychology upon the emergence of new management tools.
Author | : Michael Butler |
Publisher | : Kogan Page Publishers |
Total Pages | : 537 |
Release | : 2011-01-27 |
Genre | : Business & Economics |
ISBN | : 1843984113 |
Ideal for anyone studying an introductory module in organisational behaviour, Introduction to Organisational Behaviour is a rigorous critique of all essential organisational behaviour topics. A comprehensive book with extensive accompanying online resources makes this a must-have package for anyone wanting to understand the theory and practice of organisational behaviour. Practitioner case studies, supporting video interviews where solutions and approaches are discussed, review questions at the end of every chapter make this an essential resource. Covering organisational behaviour in the context of individuals, groups and teams and managing organisations as well as the importance of organisational structures and emerging issues, Introduction to Organisational Behaviour gives understanding and guidance on the full spectrum of organisational behaviour issues. Supported by extensive online resources including video interviews, clips of key skills lecture slides, additional tutorial activities and a test bank of multiple choice questions make this a truly integrated print and electronic learning package.
Author | : Steven M. Elias |
Publisher | : NYU Press |
Total Pages | : 271 |
Release | : 2013-02-11 |
Genre | : Psychology |
ISBN | : 081472261X |
Workplace crimes are never far from the news. From major scandals like Enron to violent crimes committed by co-workers to petty theft of office supplies, deviant and criminal behaviour is common in the workplace. Psychological factors are almost always involved when an employee engages in such behaviour. Deviant and Criminal Behavior in the Workplace offers insights at the level of the individual employee and also sheds light on the role organizations themselves may play in fostering such criminal behaviour. The volume considers psychological factors involved in theft and fraud, workplace violence, employee discrimination, and sexual harassment. It also analyses a number of variables which can influence such behaviour including employee personality, employee emotional processes, experience of occupational stress, organizational culture, organizational injustice, and human resource management practices. The book will be of core interest to those interested in the psychology and sociology of work, organizational behaviour, and human resource management.
Author | : Kevin Eikenberry |
Publisher | : John Wiley & Sons |
Total Pages | : 326 |
Release | : 2011-01-07 |
Genre | : Business & Economics |
ISBN | : 0470943904 |
Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now.