Managing Conflict In The Workplace 4th Edition
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Author | : Shay Mcconnon |
Publisher | : How To Books |
Total Pages | : 174 |
Release | : 2011-06-01 |
Genre | : Business & Economics |
ISBN | : 1848034180 |
his book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.
Author | : Shay McConnon |
Publisher | : How to Books |
Total Pages | : 0 |
Release | : 2008-03 |
Genre | : Business & Economics |
ISBN | : 9781845282479 |
This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.
Author | : M. Afzalur Rahim |
Publisher | : Routledge |
Total Pages | : 341 |
Release | : 2017-07-12 |
Genre | : Business & Economics |
ISBN | : 1351507273 |
After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations. Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.
Author | : Christopher W. Moore |
Publisher | : Jossey-Bass |
Total Pages | : 384 |
Release | : 1986-03-19 |
Genre | : Family & Relationships |
ISBN | : |
Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.
Author | : Daniel Dana |
Publisher | : McGraw Hill Professional |
Total Pages | : 185 |
Release | : 2001-01-03 |
Genre | : Business & Economics |
ISBN | : 0071399674 |
Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Author | : David Liddle |
Publisher | : Kogan Page Publishers |
Total Pages | : 321 |
Release | : 2017-09-03 |
Genre | : Business & Economics |
ISBN | : 0749480890 |
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author | : Mary Scannell |
Publisher | : McGraw Hill Professional |
Total Pages | : 240 |
Release | : 2010-05-28 |
Genre | : Business & Economics |
ISBN | : 0071743669 |
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author | : William K. Roche |
Publisher | : Oxford Handbooks |
Total Pages | : 577 |
Release | : 2014-05 |
Genre | : Business & Economics |
ISBN | : 0199653674 |
New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Author | : |
Publisher | : ReadHowYouWant.com |
Total Pages | : 422 |
Release | : 2008 |
Genre | : Conflict management |
ISBN | : 1427087601 |
Author | : George Kohlrieser |
Publisher | : John Wiley & Sons |
Total Pages | : 301 |
Release | : 2011-01-06 |
Genre | : Business & Economics |
ISBN | : 1118047117 |
George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.