Managing Business Improvement And Quality
Download Managing Business Improvement And Quality full books in PDF, epub, and Kindle. Read online free Managing Business Improvement And Quality ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
| Author | : Marta Peris-Ortiz |
| Publisher | : Springer |
| Total Pages | : 197 |
| Release | : 2014-06-13 |
| Genre | : Business & Economics |
| ISBN | : 3319064533 |
Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.
| Author | : Suresh Patel |
| Publisher | : CRC Press |
| Total Pages | : 166 |
| Release | : 2016-02-24 |
| Genre | : Business & Economics |
| ISBN | : 1498788319 |
The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level,
| Author | : H. James Harrington |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 296 |
| Release | : 1991-04-22 |
| Genre | : Business & Economics |
| ISBN | : |
America is in trouble, there is no doubt about it. Here is perhaps the best proof: We are now experiencing the first generation in our history in which children will reach adulthood in a poorer economic climate than thatenjoyed by their parents.
| Author | : Sigeru Mizuno |
| Publisher | : CRC Press |
| Total Pages | : 231 |
| Release | : 2020-08-18 |
| Genre | : Business & Economics |
| ISBN | : 1000162087 |
With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there's an urgent need to build quality into every management decision. The tools presented in this book allow you to do just that. They represent the most important advance in quality deployment and project management in recent years. Unlike the seven traditional QC tools, which measure quality problems that already exist and are used by quality circles, these seven new QC tools make it possible for managers to plan wide-ranging and detailed TQC objectives throughout the entire organization. These tools, some borrowed from other disciplines and others developed specifically for quality management, include the relations diagram, the KJ method (affinity diagram), the systematic diagram, the matrix diagram, matrix data analysis, the process decision program chart (PDPC), and the arrow diagram. Together they will help you to: Expand the scope of quality efforts company-wide. Set up and manage the systems necessary to resolve major quality problems. Anticipate potential quality problems and actually eliminate defects before they happen. Never before available in English, Management for Quality Improvement is absolutely essential reading if you are in any area of project management, quality assurance, MIS, or TQC.
| Author | : Barrie G. Dale |
| Publisher | : John Wiley & Sons |
| Total Pages | : 352 |
| Release | : 2016-06-21 |
| Genre | : Business & Economics |
| ISBN | : 111913093X |
An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.
| Author | : Paul T. J. James |
| Publisher | : |
| Total Pages | : 404 |
| Release | : 1996 |
| Genre | : Business & Economics |
| ISBN | : |
This book aims to provide the information required for any course in total quality management. It covers both service and manufacturing sectors, and parallels the development of general management theory with total quality management theory
| Author | : Joseph Berk |
| Publisher | : |
| Total Pages | : 223 |
| Release | : 1995 |
| Genre | : |
| ISBN | : 9788174460271 |
| Author | : Luis Rocha-Lona |
| Publisher | : CRC Press |
| Total Pages | : 205 |
| Release | : 2017-08-21 |
| Genre | : Business & Economics |
| ISBN | : 1040084370 |
Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Righ
| Author | : Gerald J. Langley |
| Publisher | : John Wiley & Sons |
| Total Pages | : 514 |
| Release | : 2009-06-03 |
| Genre | : Business & Economics |
| ISBN | : 0470549033 |
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
| Author | : Bjorn Andersen |
| Publisher | : Quality Press |
| Total Pages | : 313 |
| Release | : 2007-04-04 |
| Genre | : Business & Economics |
| ISBN | : 0873890272 |
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.
