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| Author | : Mabel Erasmus |
| Publisher | : UJ Press |
| Total Pages | : 320 |
| Release | : 2015-10-01 |
| Genre | : Education |
| ISBN | : 1920382631 |
Knowledge can and does enable, specifically through engagement between higher education institutions, the third sector (mostly non-profit organisations), public service role players and the communities. The purpose of the research is reciprocal building, sharing and utilisation of knowledge for mutual enablement and capacity building.
| Author | : Adam Krob and Emily Dunn |
| Publisher | : Association for Talent Development |
| Total Pages | : 20 |
| Release | : 2014-07-12 |
| Genre | : Business & Economics |
| ISBN | : 1607282542 |
The demand for knowledge is increasing every day, as is the sheer volume of knowledge that is available to an organization and its team members. At the same time, organizations are facing the retirement of significant numbers of their knowledge workers. These realities are making it critical to reduce time to competency. To bring team members up to speed quickly and help them work independently, the learning and knowledge teams must work together effectively. This issue of TD at Work will: • Provide an overview of the current situation of how learning and knowledge management teams work together. • Identify key forces driving both teams to change. • Present a strategy for building a partnership focused on delivering faster time to competency.
| Author | : Georg von Krogh |
| Publisher | : Oxford University Press |
| Total Pages | : 305 |
| Release | : 2000-06-01 |
| Genre | : Business & Economics |
| ISBN | : 0199880824 |
When The Knowledge-Creating Company (OUP; nearly 40,000 copies sold) appeared, it was hailed as a landmark work in the field of knowledge management. Now, Enabling Knowledge Creation ventures even further into this all-important territory, showing how firms can generate and nurture ideas by using the concepts introduced in the first book. Weaving together lessons from such international leaders as Siemens, Unilever, Skandia, and Sony, along with their own first-hand consulting experiences, the authors introduce knowledge enabling--the overall set of organizational activities that promote knowledge creation--and demonstrate its power to transform an organization's knowledge into value-creating actions. They describe the five key "knowledge enablers" and outline what it takes to instill a knowledge vision, manage conversations, mobilize knowledge activists, create the right context for knowledge creation, and globalize local knowledge. The authors stress that knowledge creation must be more than the exclusive purview of one individual--or designated "knowledge" officer. Indeed, it demands new roles and responsibilities for everyone in the organization--from the elite in the executive suite to the frontline workers on the shop floor. Whether an activist, a caring expert, or a corporate epistemologist who focuses on the theory of knowledge itself, everyone in an organization has a vital role to play in making "care" an integral part of the everyday experience; in supporting, nurturing, and encouraging microcommunities of innovation and fun; and in creating a shared space where knowledge is created, exchanged, and used for sustained, competitive advantage. This much-anticipated sequel puts practical tools into the hands of managers and executives who are struggling to unleash the power of knowledge in their organization.
| Author | : Elay Cohen |
| Publisher | : Greenleaf Book Group |
| Total Pages | : 250 |
| Release | : 2014-04-15 |
| Genre | : Business & Economics |
| ISBN | : 1626340501 |
A playbook that empowers sales managers to think like CEOs and act like entrepreneurs At Salesforce.com, Elay Cohen created and executed the sales productivity programs that accelerated the company’s growth to a $3 billion–plus enterprise. The innovation delivered over these years by Elay and his team resulted in unprecedented sales productivity excellence. Based on that experience, Elay embarked on a journey to help every company in the world grow like Salesforce.com. After working with many organizations and further reflecting on his time at Salesforce.com, it became apparent that one key player was best positioned to accelerate growth in organizations: the first-line sales manager. Empowering sales managers to own and execute their own sales programs, as entrepreneurs would, became the focus of this book and his technology company. First-line sales managers are the backbone of every sales organization. They make it happen. They’re where the rubber meets the road in pipeline generation, revenue growth, and customer success. These sales managers serve as the voice of salespeople to organizations, and as the organizational voice back to salespeople. In this accessible guide, Cohen shares how sales managers can build an inspired, engaged team, equipping them with the tools they need to drive up sales productivity and grow the business. He reveals, among many other lessons, how you can nurture a winning sales culture; build world-class training programs that encourage salespeople to learn from each other; and execute sales processes, playbooks, and deals in a way that gives your salespeople the winning edge.
| Author | : Sharon Boller |
| Publisher | : Association for Talent Development |
| Total Pages | : 225 |
| Release | : 2020-06-09 |
| Genre | : Business & Economics |
| ISBN | : 1950496198 |
Better Learning Solutions Through Better Learning Experiences When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance. Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: a strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner’s thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs. With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.
| Author | : Michelle Silverthorn |
| Publisher | : CRC Press |
| Total Pages | : 132 |
| Release | : 2020-09-08 |
| Genre | : Business & Economics |
| ISBN | : 042966303X |
The nation has transformed. The calls for racial equity are loud and insistent and they are now being listened to. And yet, companies across the country are still far behind when it comes to equity in the workplace. For decades, we've heard variations on the same theme on how to increase diversity and inclusion and we have still not moved. If we want equity to matter inside and outside the workplace, if we want to be real allies for change, then we need a new approach. We need to stop following trends. We need to lead change. In Authentic Diversity, culture change expert and diversity speaker, Michelle Silverthorn, explains how to transform diversity and inclusion from mere lip service into the very heart of leadership. Following the journey of a Black woman in the workplace, leaders learn the old rules of diversity that keep failing her and millions like her again and again, and the new rules they must put in place to make success a reality for everyone. A millennial, immigrant, and Black woman in America, Michelle will show you how to lead a space centered on equity, allyship, and inclusion and how together we can build a new organization, and nation, centered on justice.
| Author | : Mike Kunkle |
| Publisher | : Association for Talent Development |
| Total Pages | : 235 |
| Release | : 2021-09-14 |
| Genre | : Business & Economics |
| ISBN | : 1952157633 |
The Ultimate Sales Framework for Achieving Business Success Sales enablement is no longer the new kid on the block. Having grown rapidly in recent years, it’s now considered a best practice at many sales organizations. But there’s little alignment across the sales profession on what sales enablement is or how to achieve it, nor is there a formalized strategy on what a sales enablement practice is or requires. In his new book The Building Blocks of Sales Enablement, sales enablement expert Mike Kunkle addresses these issues and presents a proven approach that both supports sales talent and achieves true business results. Kunkle lays out an easy-to-follow structure through the concept of building blocks, interconnected by systems thinking and supported by a consistent cadence of training, coaching, and content. Comprehensive and versatile, this book is for senior sales leaders and sales enablement leaders who are starting or evolving a sales enablement function as well as for struggling sales practitioners to use as a diagnostic tool and road map. Chapters detail how to use each building block, with reflective questions and guidance for creating your own analysis and tools. The book also includes a chapter on sales onboarding, separate chapters on how to integrate communication and support services, and recommended resources. Impactful sales enablement projects are basically change management initiatives in disguise. Use the building blocks framework to navigate challenges, measure successes, and determine a path forward to improving business outcomes.
| Author | : Elayne Coakes |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 225 |
| Release | : 2012-12-06 |
| Genre | : Computers |
| ISBN | : 1447101871 |
This book follows on from Elayne Coakes'previous book in the CSCW series, The New SocioTech (published April 2000). Whereas that book gave a broad introduction to the re-emerging area of sociotechnical design, this one applies these principles specifically to the area of Knowledge Management (KM). KM has been a key tool in ensuring that people and technology work together to optimum effect within organisations for many years, but recent studies have called for a more systemic approach to the topic. This book examines that problem via sociotechnical principles which have recently re-emerged as one of the most widely used approaches to information systems and organisational design. Including contributions from academics and practitioners, this book looks at key aspects of the field such as: - Knowledge management strategy formulation - Knowledge requirements - Case studies from corporate learning environments and industry It will be of interest to practitioners, researchers, and managers who are involved in any aspect of information systems/sociotechnical design or knowledge management. It will also useful for advanced students on information systems or related courses.
| Author | : Byron Matthews |
| Publisher | : John Wiley & Sons |
| Total Pages | : 263 |
| Release | : 2018-05-01 |
| Genre | : Business & Economics |
| ISBN | : 1119440270 |
Put buyer experience and selling resources front-and-center to boost revenue Sales Enablement is the essential guide to boosting revenue through smarter selling. A thorough, practical introduction to sales enablement best practices, this book provides step-by-step approaches for implementation alongside expert advice. In clarifying the sales enablement space and defining its practices, this invaluable guidance covers training, content, and coaching using a holistic approach that ensures optimal implementation with measureable results. Case studies show how enablement is used effectively in real-world companies, and highlight the essential steps leaders must take to achieve their desired sales results. Smarter buyers require smarter selling, and organizations who have implemented enablement programs attain revenue goals at a rate more than eight percent higher than those that do not. This book provides a 101 guide to sales enablement for any sales professional wanting to enhance sales and boost revenue in an era of consumer choice. Understand sales enablement and what it can do for your company Implement enablement using techniques that ensure sustainable, measureable performance impact Adopt proven best practices through step-by-step advice from experts Examine case studies that illustrate successful implementation and the impact of sales enablement on revenue Consumers are smarter, more connected, and more educated than ever before. Traditional sales strategies are falling by the wayside, becoming increasingly less effective amidst the current economic landscape. Companies who thrive in this sort of climate know how to speak to the customer in their own terms, and sales enablement keeps the customer front-and-center by providing sales people with the resources buyers want. Sales Enablement provides a scalable, sales-boosting framework with proven results.
