Key Performance Indicators

Key Performance Indicators
Author: David Parmenter
Publisher: John Wiley & Sons
Total Pages: 260
Release: 2011-01-11
Genre: Business & Economics
ISBN: 1118044916

Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.

Key Performance Indicators For Dummies

Key Performance Indicators For Dummies
Author: Bernard Marr
Publisher: John Wiley & Sons
Total Pages: 326
Release: 2015-01-22
Genre: Business & Economics
ISBN: 1118913248

A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. Learn to design KPIs that are unique to your business and fit closely to your strategic objectives Determine which KPI questions you should be asking to achieve the right insights for your business Learn the specific KPIs that are appropriate for different business circumstances Turn KPIs into deep insights by mastering related reporting and communications practices KPIs are a crucial part of every manager's toolkit, and are essential for helping to monitor the execution of business strategies and measure results. Key Performance Indicators For Dummies moves beyond a basic discussion of what KPIs are, and why they are needed to provide a complete guide for learning to design and use specific KPIs to drive organisational performance.

Libraries and Key Performance Indicators

Libraries and Key Performance Indicators
Author: Leo Appleton
Publisher: Chandos Publishing
Total Pages: 166
Release: 2017-07-27
Genre: Language Arts & Disciplines
ISBN: 0081002556

Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)

Handbook of Key Economic Indicators

Handbook of Key Economic Indicators
Author: R. Mark Rogers
Publisher: McGraw Hill Professional
Total Pages: 332
Release: 1998
Genre: Business & Economics
ISBN: 9780070540453

This text provides a thorough explanation of the non-financial economic indicators that are closely watched by the financial markets. It details how the indicators are compiled and what the statistical significance is for the economy, as well as presenting insights into interpreting the data.

Developing Performance Indicators for Managing Maintenance

Developing Performance Indicators for Managing Maintenance
Author: Terry Wireman
Publisher: Industrial Press Inc.
Total Pages: 268
Release: 2005
Genre: Business & Economics
ISBN: 9780831131845

This unique reference utilizes techniques based on other management measurement systems, such as the balanced scorecard. It also presents a maturing of measurement technique for maintenance and asset maintenance and development techniques allowing companies to be competitive into the future.

Key Performance Indicators for Sustainable Management

Key Performance Indicators for Sustainable Management
Author: Hans-Ulrich Krause
Publisher: Walter de Gruyter GmbH & Co KG
Total Pages: 386
Release: 2019-11-18
Genre: Business & Economics
ISBN: 3110598094

Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource/innovation perspectives. The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity. The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments.

Measure What Matters to Customers

Measure What Matters to Customers
Author: Ronald J. Baker
Publisher: John Wiley & Sons
Total Pages: 210
Release: 2007-01-29
Genre: Business & Economics
ISBN: 0470056274

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

The 13 Key Performance Indicators for Highly Effective Teams

The 13 Key Performance Indicators for Highly Effective Teams
Author: Allam Ahmed
Publisher: Routledge
Total Pages: 132
Release: 2017-10-19
Genre: Business & Economics
ISBN: 1351280023

An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or "team health" indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK. It contributes to the understanding of the nature and functioning of team cohesiveness by describing teamwork as a multi-component variable and identifying the factors that impact on teams and the implications of teamwork for organisations.The book sets out to aid organisations by introducing a Team Performance Diagnostic (TPD) tool. The TPD enables organisations to gain an accurate and detailed insight into the real-time performance of their teams, helps team managers to understand the underlying 'people' issues within the team and how to reach higher levels of team performance quickly. The TPD has been widely used in major multinationals and the UK public sector to pinpoint hard-to-find opportunities to achieve rapid improvements.The research suggests that the use of TPD contributes to more free-flowing feedback both within the team and in the organisation as a whole, and that successful teams are indicative of a healthy organisational culture.This book is an essential guide for senior managers and policy-makers dealing with team effectiveness, and will be highly useful for students of business and management.