Players in the Public Policy Process

Players in the Public Policy Process
Author: H. Bryce
Publisher: Springer
Total Pages: 589
Release: 2012-06-14
Genre: Political Science
ISBN: 1137273925

This book carefully develops the perspective of nonprofit organizations as social capital assets and agents of public policy within a principal-agent framework. It shows the practical as well as managerial and marketing advantages of such an approach, one that can lead to serious questions about many of the existing views that all nonprofits result from market or government failure. Bryce provides a more positive, cross-national and inclusive perspective on these organizations that applies across all of their disciplines and in developed or developing countries alike.

Marketing in the Public Sector

Marketing in the Public Sector
Author: Nancy R. Lee
Publisher: Pearson Education
Total Pages: 466
Release: 2006-10-16
Genre: Business & Economics
ISBN: 0132716224

Marketing in the Public Sector is a groundbreaking book written exclusively for governmental agencies. It offers dozens of marketing success stories from agencies of all types–from around the world–so that you can make a difference in your organization. World-renowned marketing expert Dr. Philip Kotler and social marketing consultant Nancy Lee show that marketing is far more than communications and has at its core a citizen-oriented mindset. You’ll become familiar with the marketing toolbox and come to understand how these tools can be used to engender citizen support for your agency, increase utilization of your products and services, influence positive public behaviors–even increase revenues and decrease operating costs. This book offers no-nonsense roadmaps on how to create a strong brand identity, gather citizen input, and evaluate your efforts. It presents a step-by-step model for developing a marketing plan, pulling the lessons of the entire book together into one, high-impact action plan. Simply put, this book empowers you to build the “high-tech, high-touch” agency of the future–and deliver more value for every penny you spend.

Customer Engagement Marketing

Customer Engagement Marketing
Author: Robert W. Palmatier
Publisher: Springer
Total Pages: 332
Release: 2017-08-29
Genre: Business & Economics
ISBN: 3319619853

This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cutting-edge metrics for capturing and measuring customer engagement and highlights best practices in implementing customer engagement marketing strategies. Responding to the rapidly changing business landscape where consumers are more connected, accessible, and informed than ever before, many firms are investing in customer engagement marketing. The book will appeal to academics, practitioners, consultants, and managers looking to improve customer engagement.

Handbook of Marketing and Society

Handbook of Marketing and Society
Author: Paul N. Bloom
Publisher: SAGE
Total Pages: 570
Release: 2001
Genre: Business & Economics
ISBN: 9780761916260

Marketing scholars have a long history of conducting research on how marketing affects the welfare of society. A significant body of knowledge has developed to look beyond marketing's impact on the corporate bottom line towards the affects of marketing on consumer sovereignty, public health, economic growth, and other aspect of societal welfare. The large and growing amount of research has become fragmented and diverse. There is a need for a volume to pull all of this research together to facilitate the assessment of what we have learned and what we need to study further. This volume fills that need! Handbook of Marketing and Society presents the first comprehensive, in-depth examination of scholarly research on how marketing affects societal welfare. Drawing on the talents of a distinguished group of contributors, the editors have assembled key reviews, analyses, and perspectives on a broad range of research topics including deceptive advertising, warning labels, trademark infringement, antitrust enforcement, environmental labels, privacy protection, social marketing, and corporate societal marketing. An unifying model is presented in the introduction that illustrates the linkage of marketing knowledge, marketing decisions, and societal welfare. Each chapter covers, in a purposeful way, a different link or path through which marketing can affect societal welfare. Future research needs are identified in each chapter in order to help focus marketing thinking and marketing practice serve society more effectively. Academics, graduate students, and others interested in marketing's role in society will find this a valuable resource and an excellent guidebook for future research.

Public Policy

Public Policy
Author: Michael E. Kraft
Publisher: CQ Press
Total Pages: 840
Release: 2017-04-28
Genre: Political Science
ISBN: 1506358179

In Public Policy: Politics, Analysis, and Alternatives, students come to understand how and why policy analysis is used to assess policy alternatives. To encourage critical and creative thinking on issues ranging from the federal deficit to health care reform to climate change, authors Michael Kraft and Scott Furlong introduce and fully integrate an evaluative approach to policy. The Sixth Edition of Public Policy offers a fully revised, concise review of institutions, policy actors, and major theoretical models as well as a discussion of the nature of policy analysis and its practice. Both the exposition and data have been updated to reflect major policy controversies and developments through the end of 2016, including new priorities of the Donald Trump administration.