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| Author | : B. Joseph Pine |
| Publisher | : Harvard Business Press |
| Total Pages | : 276 |
| Release | : 1999 |
| Genre | : Business & Economics |
| ISBN | : 9780875848198 |
This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
| Author | : James H. Gilmore |
| Publisher | : Harvard Business Review Press |
| Total Pages | : 316 |
| Release | : 2007-10-18 |
| Genre | : Business & Economics |
| ISBN | : 1633690571 |
Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what you sell—or how you sell it? If so, welcome to the club. Inundated by fakes and sophisticated counterfeits, people increasingly see the world in terms of real or fake. They would rather buy something real from someone genuine rather than something fake from some phony. When deciding to buy, consumers judge an offering's (and a company's) authenticity as much as—if not more than—price, quality, and availability. In Authenticity, James H. Gilmore and B. Joseph Pine II argue that to trounce rivals companies must grasp, manage, and excel at rendering authenticity. Through examples from a wide array of industries as well as government, nonprofit, education, and religious sectors, the authors show how to manage customers' perception of authenticity by: recognizing how businesses "fake it;" appealing to the five different genres of authenticity; charting how to be "true to self" and what you say you are; and crafting and implementing business strategies for rendering authenticity. The first to explore what authenticity really means for businesses and how companies can approach it both thoughtfully and thoroughly, this book is a must-read for any organization seeking to fulfill consumers' intensifying demand for the real deal.
| Author | : B. Joseph Pine II |
| Publisher | : Harvard Business Press |
| Total Pages | : 437 |
| Release | : 2019-12-10 |
| Genre | : Business & Economics |
| ISBN | : 1633697983 |
Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.
| Author | : B. Joseph Pine |
| Publisher | : Berrett-Koehler Publishers |
| Total Pages | : 382 |
| Release | : 2011-08-01 |
| Genre | : Business & Economics |
| ISBN | : 1605099627 |
Discover how to provide experiences for your customers that combine the real with the virtual. Joseph Pine and Jim Gilmore’s classic The Experience Economy identified a seismic shift in the business world: to set yourself apart from your competition, you need to stage experiences—memorable events that engage people in inherently personal ways. But as consumers increasingly experience the world through their digital gadgets, companies still only scratch the surface of technology-infused experiences. So Pine and coauthor Kim Korn show you how to create new value for your customers with offerings that fuse the real and the virtual. Think of the Xbox Kinect, which combines virtual video games with a powerful physical dimension—you play by moving your own body; new apps that, when you point your smartphone camera at a real street, overlay digital information about the scene onto the image; and virtual dashboards that track the real world, moment by moment. Digital technology offers limitless opportunities—you really can create anything you want—but real-world experiences have a richness that virtual ones do not. So how can you use the best of both? How do you make sense of such infinite possibility? What kinds of experiences can you create? Which ones should you offer? Pine and Korn provide a profound new tool geared to exploring and exploiting the digital frontier. They delineate eight different realms of experience encompassing various aspects of Reality and Virtuality and, using scores of examples, show how innovative companies operate within and across each realm to create extraordinary customer value. Follow them out onto the digital frontier to discover the opportunities that abound for your business. “This book will inspire out-of-the-box thinking for anyone looking to do it differently or better. Infinite Possibility is a must-read and a great vision for technology intersecting with our five senses to create experiences consumers will want.” —Gary Shapiro, President and CEO, Consumer Electronics Association “Pine and Korn take you on an amazing journey from Reality to Virtuality and stop at all the best corners along the way. Infinite Possibility provides an extremely robust framework to help you grasp the concepts and gives practical guidance on how any organization can make it happen right now.” —Chris Parker, Senior Vice President and CIO, LeasePlan Corporation
| Author | : B. Joseph Pine |
| Publisher | : Harvard Business Press |
| Total Pages | : 392 |
| Release | : 2011 |
| Genre | : Business & Economics |
| ISBN | : 1422161978 |
With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential audience.
| Author | : William J. Lewis |
| Publisher | : Arcadia Publishing |
| Total Pages | : 160 |
| Release | : 2021-01-25 |
| Genre | : History |
| ISBN | : 1467147877 |
Deep within the heart of the New Jersey Pine Barrens, the Piney people have built a vibrant culture and industry from working the natural landscape around them. Foraging skills learned from the local Lenapes were passed down through generations of Piney families who gathered many of the same wild floral products that became staples of the Philadelphia and New York dried flower markets. Important figures such as John Richardson have sought to lift the Pineys from rural poverty by recording and marketing their craftsmanship. As the state government sought to preserve the Pine Barrens and develop the region, Piney culture was frequently threatened and stigmatized. Author and advocate William J. Lewis charts the history of the Pineys, what being a Piney means today and their legacy among the beauty of the Pine Barrens.
| Author | : James H. Gilmore |
| Publisher | : Greenleaf Book Group |
| Total Pages | : 150 |
| Release | : 2016-08-23 |
| Genre | : Self-Help |
| ISBN | : 1626343004 |
Mastering the Way You See the World Inspired by Edward de Bono’s Six Thinking Hats method, Jim Gilmore has created a unique and useful tool to help our ability to perceive. In his latest book, Look: A Practical Guide for Improving Your Observational Skills, Gilmore introduces the metaphor of “six looking glasses.” Each looking glass represents a particular skill to master in order to enhance the way we look at the world. The six skills include binoculars, bifocals, magnifying glass, microscope, rose-colored glasses, and blindfold looking. Each looking glass provides an observational lens through which to see the world differently. This framework will help its users to: • See the big picture • Overcome personal bias • Pinpoint significance • Better scrutinize numerous details • Uncover potential opportunities • See what’s in the mind’s eye These varying perspectives offer myriad practical applications: They can help any executive, manager, or designer more richly observe customer behavior, philanthropists and policy makers more keenly identify human needs, and anyone else interested in innovative thinking to first ground their ideation in practical observation. Gilmore helps readers grasp the Six Looking Glasses by including helpful everyday examples and practice exercises throughout. Put into practice, this method of looking will help you see the world with new eyes.
| Author | : Joe R. Lansdale |
| Publisher | : Vintage Crime/Black Lizard |
| Total Pages | : 322 |
| Release | : 2010-10-27 |
| Genre | : Fiction |
| ISBN | : 0307776484 |
Mucho Mojo is the basis for the second season of the new Sundance TV series Hap and Leonard. Hap and Leonard return in this incredible, mad-dash thriller, loaded with crack addicts, a serial killer, and a body count. Leonard is still nursing the injuries he sustained in the duo's last wild undertaking when he learns that his Uncle Chester has passed. Hap is of course going to be there for his best friend, and when the two are cleaning up Uncle Chester's dilapidated house, they uncover a dark little secret beneath the house's rotting floor boards—a small skeleton buried in a trunk. Hap wants to call the police. Leonard, being a black man in east Texas, persuades him this is not a good idea, and together they set out to clear Chester's name on their own. The only things standing in their way is a houseful of felons, a vicious killer, and possibly themselves.
| Author | : Joe Wilkins |
| Publisher | : White Pine Press Poetry Prize |
| Total Pages | : 0 |
| Release | : 2012 |
| Genre | : Literary Collections |
| ISBN | : 9781935210368 |
A book that interrogates the idea of America--especially our westering, both historical and contemporary.
| Author | : Robert Govers |
| Publisher | : Reputo Press |
| Total Pages | : 180 |
| Release | : 2018-09-10 |
| Genre | : Social Science |
| ISBN | : 9082826518 |
Americans are loud. Amsterdam equals sex, drugs, and rock & roll. Mexicans are lazy and Germans are boring, but punctual. Paris is romantic, Wuhan infectious, Ukrainians heroic, and New Zealand untouched. This is the way people around the world think about cities, regions and countries and the communities that live there; through cliches and stereotypes. It can be frustrating and hindering trade, diplomacy, investment, tourism, or talent attraction. Many believe that such image problems can be resolved with advertising campaigns, but the classic tourism promotion model is broken and insufficient. This book explains what works and what doesn’t when it comes to improving the reputation of cities, regions, and countries. It does so without the use of jargon and with reference to numerous case-studies. The book primarily aims to inspire readers and offer them a broad overview of an issue in modern society that is of interest and relevance to all of us: the reputation of our communities.
