It Technical Support Troubleshooting Pocket Guide
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| Author | : Jean Andrews |
| Publisher | : Cengage Learning |
| Total Pages | : 320 |
| Release | : 2016-10-12 |
| Genre | : Computers |
| ISBN | : 9781305266537 |
When working on a PC, laptop or mobile device, you'll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find computer information quickly and efficiently.
| Author | : Jean Andrews |
| Publisher | : |
| Total Pages | : 252 |
| Release | : 2003-04 |
| Genre | : Computers |
| ISBN | : 9780619186203 |
This compact volume provides essential diagnostic and troubleshooting information in a portable size, 4 by 7 inches. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include information on Windows XP, Windows 2000, and Linux, this is an essential tool for anyone who needs to find PC information quickly and efficiently.
| Author | : Mike Halsey |
| Publisher | : Apress |
| Total Pages | : 199 |
| Release | : 2019-10-03 |
| Genre | : Computers |
| ISBN | : 1484251334 |
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll LearnManage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
| Author | : Mike Halsey |
| Publisher | : Pearson Education |
| Total Pages | : 761 |
| Release | : 2010-10-25 |
| Genre | : Computers |
| ISBN | : 0735656983 |
You're beyond the basics, so dive right into troubleshooting Windows 7 -- and really put your PC to work! This supremely organized reference describes hundreds of prevention tips, troubleshooting techniques, and recovery tools in one essential guide. It's all muscle and no fluff. Discover how the experts keep their Windows 7-based systems running smoothly -- and challenge yourself to new levels of mastery. Take control of essential Windows 7 maintenance and security features, such as the Action Center and User Account Control Master quick fixes to the most common problems using expert tips and step-by-step repair guides Implement best practices to help prevent and combat viruses, malware, and identity theft Apply advanced troubleshooting techniques by understanding how Windows 7 works Diagnose hardware problems and work safely with your PC Develop a recovery plan to restore your system and data in the event of a disaster Know when to use power utilities for advanced performance, maintenance, and diagnostics Your book -- online! Get your fully searchable online edition -- with unlimited access on the Web.
| Author | : Jean Andrews |
| Publisher | : Course Technology |
| Total Pages | : 260 |
| Release | : 2006-12 |
| Genre | : Computers |
| ISBN | : 9780619217655 |
The Lab Manual for A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING, 4th Edition, is a valuable tool designed to enhance your classroom experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, review questions and more are all included.
| Author | : Ralph Wilson |
| Publisher | : |
| Total Pages | : 260 |
| Release | : 1991 |
| Genre | : Computers |
| ISBN | : 9780938151142 |
Answering questions about software and hardware is a full-time job for hundreds of thousands of people. IBM alone has over 20,000 full-time technical support personnel. This is a book about and for the technical support industry. It describes how to set up and manage a technical support operation, covers techniques for handling support questions by phone, and explains how to estimate the cost of a technical support operation. The book includes profiles of successful technical support operations at companies such as WordPerfect Corporation.
| Author | : Greg Tomsho |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2002 |
| Genre | : Comoputer systems |
| ISBN | : 9780619035518 |
Text covers supporting and maintaining heterogeneous networking environments. Includes coverage of troubleshooting peer-to-peer and server-based networks, as well as hardware and transport layer problems.
| Author | : Jae K. Shim |
| Publisher | : John Wiley & Sons |
| Total Pages | : 384 |
| Release | : 2005-10-27 |
| Genre | : Business & Economics |
| ISBN | : 0471752061 |
The only IT guide you need You're busy-very busy. You need reliable, practical answers to yourIT questions, and you need them now. The Vest Pocket Guide toInformation Technology, Second Edition is a handy pocketproblem-solver designed to provide you with the quickest route to asolution. Practical, reader-friendly, and thoroughly illustrated,this updated handbook provides complete guidance for the complex,ever-changing world of IT to help you quickly pinpoint what youneed to look for, what to watch out for, what to do, and how to doit. Written by two all-time bestselling accounting and finance authors,Jae Shim and Joel Siegel, this thoroughly updated Second Editionincludes tables, forms, checklists, questionnaires, practical tips,and sample reports to help you avoid and resolve any and all ITdilemmas. A must-read for business professionals, financialmanagers and consultants, production and operation managers,accountants, COOs, CFOs, and CEOs, this handy guide helpsyou: * Select the best hardware for particular applicationneedsStrategically use IT systems * Use the best software in planning and control * Select Sarbanes-Oxley compliance software * Prevent fraud through computerized security * Effectively apply Management Information Systems (MIS) * Use online databases to make business decisions * Use a decision support system (DSS) and an executive informationsystem (EIS) to improve the quality of analysis, evaluation, anddecision making * Understand emerging trends and developments in informationtechnology * Harness marketing information systems to improve sales planning,sales forecasting, market research, and advertising * Evaluate and manage an IT project Your professional success depends on keeping abreast of the latestthinking and applications in information technology. The VestPocket Guide to Information Technology, Second Edition gives youall the information you need to make optimum decisions now and planahead for later.
| Author | : Mark Edward Soper |
| Publisher | : Que Publishing |
| Total Pages | : 697 |
| Release | : 2014-10-04 |
| Genre | : Computers |
| ISBN | : 0133858219 |
A Do-It-Yourself Guide To Troubleshooting and Repairing Your EASY, comprehensive technology troubleshooter! PCs, smartphones, tablets, networks, cameras, home theater and more—all in one book! We all use technology—and we all have problems with it. Don’t get frustrated... and don’t waste money on costly repair or support calls! Solve the problems yourself, with the one guide that makes it easy: The PC and Gadget Help Desk. Using clear pictures, handy “symptom tables,” and easy-to-use flowcharts, Mark Edward Soper walks you step-by-step through identifying, solving, and preventinghundreds of today’s most aggravating tech problems. Soper covers all your major platforms: iPhones, iPads, Android devices, Windows systems, and more. He even helps you fix the weird problems that happen when you use them together! Regain lost Internet access and fix broken Wi-Fi connections Solve problems with viewing and sharing media or other files Track down power problems wherever they arise Troubleshoot printing problems and print from smartphones or tablets Fix missing video or audio on your HDTV or home theater system Get syncing working right on your Apple or Android device Improve your PC’s 3D gaming performance Identify and replace flaky memory chips Prevent overheating that can damage your equipment Solve common problems with digital cameras and DV camcorders Troubleshoot iOS or Android antennas, updates, screens, and connectivity Get FaceTime working right on your iPhone or iPad Troubleshoot eReaders and display your eBooks on additional devices Sensibly decide whether to upgrade, repair, or replace Mark Edward Soper has spent 30 years as an instructor and corporate trainer, helping thousands of people work more happily with personal technology. He is the author of PC Help Desk in a Book, and is the co-author of Leo Laporte’s PC Help Desk, as well as more than 25 other books on Windows, digital imaging, networking, the Internet, IT certification, and computer troubleshooting. Soper is a CompTIA A+ Certified computer technician and Microsoft Certified Professional. BONUS ONLINE VIDEOS: Includes access to free, studio-quality how-to videos that make troubleshooting and repair even easier!
| Author | : Jean Andrews |
| Publisher | : |
| Total Pages | : |
| Release | : 2016 |
| Genre | : |
| ISBN | : 9781337735377 |
