The contents Chapter 1 IT strategy management in the IT revolution times・・・8 1.1 The IT revolution and the management・・・9 1.1.1 The Internet and the business model patent・・・9 1.1.2 The Internet and the e-commerce of the pulse tile (EC)・・・11 1.1.3 IT management・・・13 1.2 The pot of the management information learning which is indispensable to IT engineer ・・・17 1.2.1 Why do we fail in the implementation of IT system? ・・・17 1.2.2 The basic concept in case of management for IT management・・・21 Chapter 2 Strategic management concept and IT management・・・25 2.1 The business management technique utilization and IT management・・・26 2.1.1 The relation between the business activity process and the business management technique ・・・26 2.1.2 The direction of the paradigm shift by the business activity・・・28 2.2 The practicing 4 corner viewpoint about IT management・・・31 2.2.1 To get the object area and the aim of making IT.・・・31 2.2.2 The 4 corner viewpoint which explores the essence of IT・・・34 2.2.3 It does a focus to the cost.・・・38 2.2.4 We have a focus to the quality・・・40 2.2.5 We focus to the interface.・・・42 2.2.6 We focus to the speed.・・・43 Chapter3 The approach of the practice which leads IT management to the success by 7 steps・・・46 3.1 The 1st step・・・47 - The analysis evaluation of the inside and the external environment - 3.1.1The analysis evaluation of the business environment ・・・47 3.1.2 Balanced scorecard・・・50 3.2 The 2nd step・・・54 - Business model design - 3.2.1 The business model design・・・54 3.2.2 4P&4C・・・57 3.2.3 E- market place・・・60 3.2.4 CRM・・・63 3.2.5 The benchmarking・・・66 3.3 The 3rd step・・・69 - Data architecture design - 3.3.1 The data architecture design・・・69 3.3.2 Data warehouse &Big Data・・・71 3.3.3 XML・・・74 3.4 The 4th step・・・73 - Application architecture design - 3.4.1 The application architecture design ・・・77 3.4.2 The concurrent engineering・・・80 3.4.3 ABC/ABM・・・85 3.4.4 ERP・・・88 3.5 The 5th step・・・87 3.5.1 Technology strategy design ・・・91 3.5.2 PDM・・・94 3.5.3 The out-sourcing・・・97 3.5.4 The mobile computing・・・100 3.5.5 SFA/CTI・・・102 3.6 The 6th step・・・105 3.6.1 The organization strategy design out of the in-house ・・・105 3.6.2 The supply chain management (SCM) ・・・107 3.6.3 The TOC theory・・・110 3.6.4 The extranet・・・113 3.6.5 3PL・・・115 3.7 The 7th step・・・118 - IT cash flow management design - 3.7.1 The IT cash flow management design・・・118 3.7.2 The cash-flow management・・・120 3.8 The essence of the approach by the practice 7 step・・・123 3.8.1 You can grasp the whole picture of the practice 7 step.・・・123 Chapter 4 BASIC design of the operation management・・・124 4.1 The business model and the operation management・・・125 4.1.1 The source of the business model is in the operation management.・・・125 4.1.2 The feature of the operation・・・127 4.1.3 The becoming information-oriented strategy to support the cross cooperation of the operation management ・・・127 4.2 BASIC design of the feature of the operation management・・・131 4.2.1 The knowledge management which is charged with a role of the creation of the knowledge assets・・・133 4.2.2 The asymmetry and the customer relationship management of the information・・137 4.2.3 The Web strategy of GM which aims at the shortening the period and the inventory reduction・・・140 4.2.4 The business process & value chain management to aim at the additional value creating maximization・・・142 4.2.5 The Net procurement to have pursued the optimization and the prediction of demand precision of the parts supply・・・146 4.3 BASIC design of the woof feature of the operation management・・・149 4.3.1 The cost & resource management which aimed at the total-optimization・・・149 Chapter 5 The industry trend and the standard trend of the Net procurement・・・153 The target of the Net procurement and the influence over the industry 5.1.1 The menace of e -the series・・・154 5.2 The pool of the Net procurement in the automotive industry・・・157 5.2.1 Covisint and JNX.・・・157 5.3 The change of Net procurement by the information industry, electron and the electrical industry・・・159 5.3.1 RosettaNet・・・159 Cpapter 6 e Business case study・・・162 6.1 The Internet business in the automotive industry・・・163 6.1.1 The Net procurement by the automobile manufacturer・・・163 6.2 e- business of electron and the electrical industry・・・166 6.2.1 the application service which provides B to B SCM for the member company・・・166 6.2.2 The Net procurement system by Web-EDI・・・170 6.3 The e business of the wholesale and retail industry・・・173 6.3.1 The increase in efficiency of the ordering of the book wholesale by the mobile computing ・・・173 6.3.2 The decentralization of power type information utilization strategy of the clothes manufacturer・・・175 This book aims at getting the basic knowledge of the IT strategic management and moreover academic essence about IT approach for IT engineer and IT consultant. IT management ability is required to coordinate IT for the strategic management. This manual shows IT framework, and moreover the idea of the system-thinking, In chapter 1, you can get the business management technique and IT management framework. In chapter 2, you can receive the relation between IT management and strategic management concept. Chapter 3 clarifies the approach of the practice which leads IT management to the success by 7 steps. The approach of IT strategic management consists of 7 steps. In each steps there exists the strategic design for optimization of operation processes and strategic management. These strategic design steps are related to strategic management concepts which are suitable for each operation process. In chapter 5, while taking the standardization trend of the latest industry trend and the standard of the Net procurement, it clarifies the essence of the e business. I n chapter 6,you can read e Business case study in the Internet business in the automotive and electrical industry and so on. Author : TOMOHISA FUJII RESISTERD MANAGEMENT CONSULTANT IT COODINATOR SYSTEM ANALYST