Intercultural Business Communication
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Author | : Melanie Moll |
Publisher | : Springer Science & Business Media |
Total Pages | : 120 |
Release | : 2012-10-30 |
Genre | : Business & Economics |
ISBN | : 3642282385 |
Successful business communication is more than simply speaking your client’s language. At the heart of all effective communication lies a fundamental understanding of human behavior. The natural result of globalization is a level of behaviors that we all share and expect. However, underneath this level are many other influencing factors. We tend to view the situation around us according to our own expectations which are often shaped by our cultural backgrounds. What happens, though, when our cultures are so different that the expectations collide? This book combines theory and practice in a way that helps you as a busy intercultural manager understand what others are communicating to you and those around you. We take apart real examples of intercultural business interaction and show you how deeply embedded cultural norms are found within a simple conversation. Then we offer you important tools and principles that you can use to improve your own intercultural business communication. After reading this book, you should have a good understanding of the basic culture types, and be able to identify most cultures based on the principles described here. Additionally, you will know which social issues, attitudes, and values appear even in the most rational business negotiation. Most importantly, your cultural awareness will help you build successful and lasting relationships with your clients across regional and global boundaries.
Author | : Lillian H. Chaney |
Publisher | : |
Total Pages | : 0 |
Release | : 2011 |
Genre | : Business communication |
ISBN | : 9780132127905 |
This title prepares future managers to face the differences in business communication across cultures. It contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general 'dos' and 'don'ts' in international business.
Author | : Elizabeth A. Tuleja |
Publisher | : Routledge |
Total Pages | : 314 |
Release | : 2016-12-08 |
Genre | : Business & Economics |
ISBN | : 1317361725 |
This book brings together principles and new theories in intercultural communication in a concise and practical manner, focusing on communication as the foundation for management and global leadership. Grounded in the Cultural Intelligence Model, this compact text examines the concepts associated with understanding culture and communication in the global business environment to help readers: • Understand intercultural communication processes. • Improve self-awareness and communication in intercultural settings. • Expand skills in identifying, analyzing, and solving intercultural communication challenges at work. • Evaluate whether one’s communication has been effective. Richly illustrated with examples, activities, real-world applications, and recent case studies that make the content come alive, Intercultural Communication for Global Business is an ideal companion for any business student or manager dedicated to communicating more effectively in a globalized society.
Author | : Juan Carlos Palmer |
Publisher | : Peter Lang |
Total Pages | : 356 |
Release | : 2006 |
Genre | : Business & Economics |
ISBN | : 9783039109548 |
This volume originates from the editors' interest in one of the most relevant fields of research these days: Intercultural and International Business Communication. The needs of the business world to communicate effectively at an international level in order to overcome language differences have proved to be a fascinating topic for many scholars. International business discourse is culturally-situated and therefore context-dependent, and all three - discourse, culture and context - play a key role in the communication process. The present contributions analyse this topic under the perspective of theory, research and teaching. Different scholars have offered their views on the subject, presenting contributions on different areas related to business communication all over the world.
Author | : Robert Gibson |
Publisher | : Oxford University Press |
Total Pages | : 128 |
Release | : 2002-04-25 |
Genre | : Business & Economics |
ISBN | : 9780194421805 |
The intercultural challenge - Cultural dimensions - Business communication - Cultures - Going further.
Author | : Wallace V. Schmidt |
Publisher | : SAGE Publications |
Total Pages | : 337 |
Release | : 2007-02-13 |
Genre | : Language Arts & Disciplines |
ISBN | : 150631922X |
Communicating Globally: Intercultural Communication and International Business uniquely integrates the theory and skills of intercultural communication with the practices of multinational organizations and international business. Authors Wallace V. Schmidt, Roger N. Conaway, Susan S. Easton, and William J. Wardrope provide students with a cultural general awareness of diverse world views, valuable insights on understanding and overcoming cultural differences, and a clear path to international business success. Key Features Offers an interdisciplinary view: The authors draw on a variety of sources, including important intercultural and organizational theories in the intercultural communication and international business disciplines. Provides an innovative perspective: This book presents cutting-edge viewpoints on cosmopolitan communication, global leadership, cultural synergy, and the dynamic processes affecting international business. Presents an integrated, action-oriented framework: The integrated framework for understanding intercultural communication and international business focuses on essential principles and practices necessary for developing a cosmopolitan orientation. Introduces different ways of conducting business around the world: The text provides insights into "doing" business abroad by examining significant geographic regions and emphasizing cultural themes and patterns, business conduct and characteristics, and emerging trends. Includes a regional resource guide: The authors encourage readers to continue their own cross-cultural or international business research, personally transforming their understanding into individually instructive significance. Intended Audience This is an excellent text for advanced courses in intercultural communication, business communication, international business, and organizational communication as found in departments of communication and business.
Author | : Iris I. Varner |
Publisher | : McGraw-Hill Higher Education |
Total Pages | : 530 |
Release | : 2011 |
Genre | : Business communication |
ISBN | : 0077476778 |
Intercultural Communication in the Global Workplace, 5e by Beamer and Varner addresses the issues of culture and communication within the context of international business. The text provides examples of how cultural values and practices impact business communication. The authors explore the relationships among the cultural environments of the firm and the structure of the firm. They examine how companies and individuals communicate, and concentrate on the underlying cultural reasons for behavior.
Author | : Lillian H. Chaney |
Publisher | : |
Total Pages | : 312 |
Release | : 2004 |
Genre | : Business & Economics |
ISBN | : |
For International/Intercultural Business Communication and Negotiation courses, or courses in Organizational Behavior and Communication. Also appropriate as a supplement for courses in which intercultural communication is a major component. This text prepares today's students to compete and manage domestic and international diversity in an increasingly multinational business arena. It uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents.
Author | : Christina Bratt Paulston |
Publisher | : John Wiley & Sons |
Total Pages | : 562 |
Release | : 2012-02-03 |
Genre | : Language Arts & Disciplines |
ISBN | : 1444354329 |
The Handbook of Intercultural Discourse and Communication Intercultural discourse and communication is emerging as an important area of research in a highly globalized and connected world, where language and culture contact is frequent and cultural misunderstandings and misconceptions abound. The handbook contains contributions from established scholars and up-and-coming researchers from a range of subfields to survey the theoretical perspectives and applied work in this burgeoning area of linguistics. This timely volume features first a part that introduces the background detailing the scope and topics of the field; followed by one that describes four different theoretical approaches and their basic research questions, from Ethnography of Speaking and John Gumperz’s Interactional Sociolinguistics to Critical Approaches and Postmodernism. The third part, “Interactional Discourse Features,” describes and explains the features of talk that are frequently studied in cross-cultural research, such as turn-taking and politeness. The volume also includes a section on Interactional Discourse sites, examining cross-cultural communication (such as Greek-Turkish discourse). The final part considers a variety of domains in which interaction takes place, such as Translation, Business, Law, Medicine, Education, and Religion.
Author | : Hans J. Ladegaard |
Publisher | : Routledge |
Total Pages | : 367 |
Release | : 2018-04-19 |
Genre | : Language Arts & Disciplines |
ISBN | : 1315468158 |
From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.