Integrating Productivity And Quality Management
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| Author | : Johnson Edosomwan |
| Publisher | : CRC Press |
| Total Pages | : 406 |
| Release | : 1995-06-16 |
| Genre | : Business & Economics |
| ISBN | : 1482273438 |
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical
| Author | : Johnson Edosomwan |
| Publisher | : CRC Press |
| Total Pages | : 418 |
| Release | : 1995-06-16 |
| Genre | : Technology & Engineering |
| ISBN | : 9780585376448 |
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.
| Author | : Johnson Aimie Edosomwan |
| Publisher | : |
| Total Pages | : 392 |
| Release | : 1987 |
| Genre | : Technology & Engineering |
| ISBN | : |
| Author | : Jochen Wirtz |
| Publisher | : Ws Professional |
| Total Pages | : 80 |
| Release | : 2017 |
| Genre | : Business & Economics |
| ISBN | : 9781944659424 |
Preface -- Introduction -- Integrating service quality and productivity strategies -- What is a service quality? -- Identifying and correcting service quality problems -- Measuring service quality -- Soft and hard service quality measures -- Learning from customer feedback -- Hard measures of service quality -- Tools to analyze and address service quality problems -- Return on quality -- Defining and measuring productivity -- Improving service productivity -- Conclusion -- Summary -- Endnotes
| Author | : John G. Belcher |
| Publisher | : |
| Total Pages | : 60 |
| Release | : 1984 |
| Genre | : Industrial productivity |
| ISBN | : |
| Author | : David J. Sumanth |
| Publisher | : CRC Press |
| Total Pages | : 428 |
| Release | : 1997-10-27 |
| Genre | : Business & Economics |
| ISBN | : 9781574440577 |
Poised to influence innovative management thinking into the 21st century, Total Productivity Management (TPmgt), written by one of the pioneers of productivity management, has been a decade in the making. This landmark publication is the most extensive book available on the subject of total productivity management. At a time when downsizing and layoffs are the norm, this innovative and highly organized book shows you how to treat human resource situations with a caring, customer-oriented, yet competitive attitude through integration of technical and human dimensions. This book makes use of a set of proven models and provides a systematic framework and structure to link total productivity to an organization's profitability. Total Productivity Management describes the tasks required of all constituents in an understandable format that they can relate to and by which regards can be realized for performance in all resource categories including direct labor, administrative staff, managers, professional personnel, materials, liquid assets, technologies, energy, and other areas.
| Author | : CCPS (Center for Chemical Process Safety) |
| Publisher | : John Wiley & Sons |
| Total Pages | : 212 |
| Release | : 2016-02-23 |
| Genre | : Technology & Engineering |
| ISBN | : 1118795032 |
This book combines the synergies between performance improvement systems to help ensure safe and reliable operations, streamline procedures and cross-system auditing, and supporting regulatory and corporate compliance requirements. Many metrics are common to more than one area, such that a well-designed and implemented integrated management system will reduce the load on the Process Safety, SHE, Security and Quality groups, and improve manufacturing efficiency and customer satisfaction. Systems to improve performance include: process safety; traditional safety, health and environment; and, product quality. Chapters include: Integrating Framework; Securing Support & Preparing for Implementation; Establishing Common Risk Management Systems – How to Integrate PSM into Other EH; Testing Implementation Approach; Developing and Agreeing on Metrics; Management Review; Tracking Integration Progress and Measuring Performance; Continuous Improvement; Communication of Results to Different Stakeholders; Case Studies; and Examples for Industry.
| Author | : S. Thomas Foster |
| Publisher | : John Wiley & Sons |
| Total Pages | : 498 |
| Release | : 2022-10-04 |
| Genre | : Business & Economics |
| ISBN | : 1119883865 |
In the newly revised seventh edition of Managing Quality: Integrating the Supply Chain, a decorated team of operations experts delivers a thorough introduction to quality management with an enduring emphasis on the importance of the supply chain for quality improvement. You'll obtain an integrated understanding of the customers, suppliers, technology, and people essential to maintaining and enhancing product quality in business. This latest edition combines the unifying theme of the supply chain with the latest developments in critical subject areas, like Lean, Six Sigma, and service quality. Updated vignettes and references maintain the currency of the work, while new content expands its scope and increases readability and accessibility for students of operations, quality management, and business.
| Author | : Fong Ho-Keng BE MBA MSc |
| Publisher | : Partridge Publishing Singapore |
| Total Pages | : 303 |
| Release | : 2018-09-21 |
| Genre | : Business & Economics |
| ISBN | : 1543747787 |
This book provides the knowledge foundations and strategic directions to organizations aiming to move towards quality, productivity and business excellence. Through latest case studies and practical examples, readers will be guided from identifying and prioritizing the opportunities for improvement, measuring and analyzing the root causes, to eliminating the sources of the problems. Readers will also be exposed to the information technology used in the “Trilogy of Moving Towards Business Excellence”. For example, moving towards quality excellence can be achieved through digitalization of ISO9001:2015 quality management system. In addition to dispensing with most of the paper work as well as the internal audit, it will also ensure that the key requirements of the latest version of ISO9001:2015 are complied with and executed effectively. Both the quality and productivity of the organization will be enhanced. Total Factor Productivity is heavily used to help organizations move towards productivity excellence. System integration is one of the key techniques used to achieve this goal. For example, when a high-technology operations system, such as BD, ECOM, FINTECH, AI, IOT etc., is integrated into HIMS-BEST, the organization will attain the 1+1=3 synergic benefit. It will achieve the organizational goals in addition to achieving the operational goals.
| Author | : Khosrow-Pour, Mehdi |
| Publisher | : IGI Global |
| Total Pages | : 546 |
| Release | : 2012-08-31 |
| Genre | : Business & Economics |
| ISBN | : 1466626194 |
One of the main aspects of an organization is the efficiency of managerial concerns, daily interactions and the design and implementation of its business system. Therefore, integrating the latest technology is vital in assisting in the performance and productivity improvement of an organization. Cases on Performance Measurement and Productivity Improvement: Technology Integration and Maturity highlights the successes and failures which have shaped the modern business as well as the technological solutions taken to improve the organizational system. Providing essential research on these applied innovations, this collection of case studies appeals to both academics and practitioners in the business and IT management fields.
