This text introduces the commonly used, basic approaches for reserving and ratemaking in General Insurance. It can be viewed as the next step in a progression from the mathematical content of the preliminary examinations to the mixture of theory and practice in the Fundamentals of Actuarial Practice Course to a practice-oriented approach. Professionalism requirements are interspersed throughout - setting a context for the work that actuaries perform. A very practical approach to education is given through varied examples that are linked from one chapter to another, and from one part of the textbook to another. The examples encountered in one chapter for four fictitious insurers (Auto Insurer, Dental Insurer, Collision Insurer, and Homeowners Insurer) continue in later chapters, as well as in the appendices. Detailed examples are also provided for two self-insured organizations, a captive insurer and a self-insurance pool. These examples demonstrate how traditional actuarial approaches can be applied to self-insurers, a topic not typically addressed in actuarial educational material.