User Unfriendly

User Unfriendly
Author: Joseph J. Corn
Publisher: JHU Press
Total Pages: 295
Release: 2011-10-13
Genre: Science
ISBN: 1421401924

We've all been there. Seduced by the sleek designs and smart capabilities of the newest gadgets, we end up stumped by their complicated set-up instructions and exasperating error messages. In this fascinating history, Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. Aggravation with the new machines people adopt and live with is as old as the industrial revolution. Clocks, sewing machines, cameras, lawn mowers, bicycles, electric lights, cars, and computers: all can empower and exhilarate, but they can also exact a form of servitude. Adopters puzzle over which type and model to buy and then how to operate the device, diagnose its troubles, and meet its insatiable appetite for accessories, replacement parts, or upgrades. It intrigues Corn that we put up with the frustrations our technology thrusts upon us, battling with the unfamiliar and climbing the steep learning curves. It is this ongoing struggle, more than the uses to which we ultimately put our machines, that animates this quizzical study. Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology. User Unfriendly will be valuable to historians of technology, students of American culture, and anyone interested in our modern dependency on machines and gadgets.

From Millwrights to Shipwrights to the Twenty-first Century

From Millwrights to Shipwrights to the Twenty-first Century
Author: R. John Brockmann
Publisher: Hampton Press (NJ)
Total Pages: 496
Release: 1998
Genre: Computers
ISBN:

This text divides the history of American technical communication into three themes: the importance of visual communication (1791-1887); the power of genre (1791-1980); and the role of technical communicators as innovators within constraints (1948-1954).