Innovative Technologies for Increasing Service Productivity

Innovative Technologies for Increasing Service Productivity
Author: Manohar, Sridhar
Publisher: IGI Global
Total Pages: 427
Release: 2024-03-04
Genre: Business & Economics
ISBN:

Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment. As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity.

The Aesthetic Turn in Management

The Aesthetic Turn in Management
Author: Stella Minahan
Publisher: Routledge
Total Pages: 594
Release: 2017-11-30
Genre: Business & Economics
ISBN: 1351147943

Organization students and scholars are able to trace the rise of aesthetics in management studies through the papers presented in this volume. The papers are arranged for individual review or thematic explorations of aesthetic thinking; including review papers and articles that focus on fashion, narrative, theatre, music and craft. This volume is a major contribution for those seeking alternatives to rational and positivist perspectives on management and who are willing to explore those alternatives beyond the usual disciplinary bases.

Handbook of Service Science

Handbook of Service Science
Author: Paul P. Maglio
Publisher: Springer Science & Business Media
Total Pages: 758
Release: 2010-06-14
Genre: Business & Economics
ISBN: 1441916288

As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Big Top Boss

Big Top Boss
Author: David Hammarstrom
Publisher: University of Illinois Press
Total Pages: 414
Release: 1994-01-15
Genre: Biography & Autobiography
ISBN: 9780252064050

This first balanced picture of circus king John Ringling North explored the remarkable career of the man who ran Ringling Bros. and Barnum & Baily for thirty years. David Lewis Hammarstrom details how North guided the circus through adversities ranging from depressions and wars to crippling labor strikes and rapidly changing trends in American entertainment. Hammarstrom interviewed a host of circus figures including North himself; his formers, directors, and department heads who were involved with the circus when North owned and operated it.

Encyclopedia of the American Novel

Encyclopedia of the American Novel
Author: Abby H. P. Werlock
Publisher: Infobase Learning
Total Pages: 3854
Release: 2015-04-22
Genre: American fiction
ISBN: 143814069X

Praise for the print edition:" ... no other reference work on American fiction brings together such an array of authors and texts as this.

Olfaction, Taste, and Cognition

Olfaction, Taste, and Cognition
Author: Catherine Rouby
Publisher: Cambridge University Press
Total Pages: 488
Release: 2002-10-28
Genre: Science
ISBN: 1139437526

The human body has developed complex sensory processing systems which manifest themselves in our emotions, memory, and language. This book examines such olfactory and gustatory cognition. Leading experts have written chapters on many facets of taste and smell, including odor memory, genetic variation in taste, and the hedonistic dimensions of odors.

Case Studies in Behaviour Therapy

Case Studies in Behaviour Therapy
Author: H. J. Eysenck
Publisher: Routledge
Total Pages: 372
Release: 2013-11-26
Genre: Psychology
ISBN: 1135019037

Originally published in 1976 and on the basis of extended case histories, Eysenck showed how experts dealt with problems which arose in the course of behaviour therapy. It showed how they formulated hypotheses about causation and treatment, and used these to structure the methods employed; and how they changed their hypotheses when treatment showed them to have been mistaken. The prime aim was to demonstrate the complexities involved in even apparently simple cases, and the need to base treatment on a proper understanding of the dynamics of the case. All the articles were specially written for this book, the purpose being to underline the need to state the dynamics of a case in such a form that they could be used as hypotheses leading to specific treatment recommendations. The hypotheses were tested by the success or failure of the treatment, thus making the treatment of individual patients a proper experimental procedure. Behaviour therapy emphasises the fundamental importance of the outcome problem and only experience can teach the behaviour therapist just how this interplay of theory formulation and design of location, evaluation of effect and changes in theory, works in actual practice. The book will help those engaged in this type of therapy to understand the process better, and to gain a quicker mastery of the technique.

Comprehensive Musical Analysis

Comprehensive Musical Analysis
Author: John David White
Publisher: Rowman & Littlefield
Total Pages: 316
Release: 1994
Genre: Musical analysis
ISBN: 081082681X

Presents material on Heinrich Schenker and reductive linear analysis and additional material on set theoretical analysis. Replete with musical examples, charts, and diagrams.

Creating a Constitution

Creating a Constitution
Author: Federica Carugati
Publisher: Princeton University Press
Total Pages: 256
Release: 2019-08-20
Genre: History
ISBN: 0691198713

A comprehensive account of how the Athenian constitution was created—with lessons for contemporary constitution-building We live in an era of constitution-making. More than half of the world's constitutions have been drafted in the past half-century. Yet, one question still eludes theorists and practitioners alike: how do stable, growth-enhancing constitutional structures emerge and endure? In Creating a Constitution, Federica Carugati argues that ancient Athens offers a unique laboratory for exploring this question. Because the city-state was reasonably well-documented, smaller than most modern nations, and simpler in its institutional makeup, the case of Athens reveals key factors of successful constitution-making that are hard to flesh out in more complex settings. Carugati demonstrates that the institutional changes Athens undertook in the late fifth century BCE, after a period of war and internal strife, amounted to a de facto constitution. The constitution restored stability and allowed the democracy to flourish anew. The analysis of Athens's case reveals the importance of three factors for creating a successful constitution: first, a consensus on a set of shared values capable of commanding long-term support; second, a self-enforcing institutional structure that reflects those values; and, third, regulatory mechanisms for policymaking that enable tradeoffs of inclusion to foster growth without jeopardizing stability. Uniquely combining institutional analysis, political economy, and history, Creating a Constitution is a compelling account of how political and economic goals that we normally associate with Western developed countries were once achieved through different institutional arrangements.