Reference and Information Services

Reference and Information Services
Author: Kay Ann Cassell
Publisher: American Library Association
Total Pages: 532
Release: 2013
Genre: Language Arts & Disciplines
ISBN: 1555708595

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Creating a Successful E-information Service

Creating a Successful E-information Service
Author: Sheila Pantry
Publisher: Scarecrow Press
Total Pages: 164
Release: 2003
Genre: Business & Economics
ISBN: 9780810847781

To be successful, information managers constantly need to reassess the effectiveness of their information services, and to ascertain whether they are delivering the services their users actually need. Given that information services can now transcend the restrictions of a particular physical location or specific opening hours, it is more essential than ever to take advantage of the opportunities afforded by new technologies. Through the use of case studies, this resource shows how to revamp an existing service, as well as how to create one from scratch. Key issues covered include: . Introducing the concept of the e-information service . What kind of an information service do you want to provide? . Where are the customers? . What kind of information do your customers need and in what formats? . Who needs to be involved in your plans? . Budgeting for your e-information service . Keeping in touch with your customers . Keeping one step ahead of your competitors. Also includes an illustrated glossary of sample electronic services and a list of further information sources. Regardless of the type or size of your organization, this reference will help broaden your horizons, as well as those of your users."

A History of Online Information Services, 1963-1976

A History of Online Information Services, 1963-1976
Author: Charles P. Bourne
Publisher: MIT Press
Total Pages: 522
Release: 2003-08-01
Genre: Computers
ISBN: 9780262261753

A detailed chronology of the early, pre-Internet years of online information systems and services. Every field of history has a basic need for a detailed chronology of what happened: who did what when. In the absence of such a resource, fanciful accounts flourish. This book provides a rich narrative of the early development of online information retrieval systems and services, from 1963 to 1976—a period important to anyone who uses a search engine, online catalog, or large database. Drawing on personal experience, extensive research, and interviews with many of the key participants, the book describes the individuals, projects, and institutions of the period. It also corrects many common errors and misconceptions and provides milestones for many of the significant developments in online systems and technology.

Information Services and Digital Literacy

Information Services and Digital Literacy
Author: Isto Huvila
Publisher: Elsevier
Total Pages: 201
Release: 2012-10-04
Genre: Language Arts & Disciplines
ISBN: 1780633491

Despite new technologies, people do not always find information with ease. Do people still need help in finding the information they need, and if so, why? What can be made easier with new tools and techniques?Information Services and Digital Literacy is about the role of information services and digital literacies in the age of the social web. This title provides an alternative perspective for understanding information services and digital literacy, and argues that a central problem in the age of the social web and the culture of participation is that we do not know the premises of how we know, and how ways of interacting with information affect our actions and their outcomes. Information seeking is always a question of crossing and expanding boundaries between our earlier experiences and the unknown. We may not yet be well enough acquainted with the landscape of digital information to understand how we know, where the boundaries to our knowledge lie, how to cross them, and what consequences our actions may have. Presents a new approach for understanding how information services help and hinder people in becoming informed Provides an overview of how to conceptualize information services and digital literacy Provides a model for developing new types of library and information service