Service America!

Service America!
Author: Karl Albrecht
Publisher: Grand Central Publishing
Total Pages: 228
Release: 1990
Genre: Business & Economics
ISBN: 9780446390927

The acclaimed bestseller that revolutionized the way American companies think about their customers, Service America! is a must-read for executives, entrepreneurs, and managers who want to catch the tidal wave of change sweeping the economy.

Service America in the New Economy

Service America in the New Economy
Author: Karl Albrecht
Publisher: McGraw-Hill Companies
Total Pages: 332
Release: 2002
Genre: Business & Economics
ISBN:

In this world of technological commerce customer loyalty is waning. This guide, using innovative techniques and methodologies combined with real-life examples, provides insight into strategies to confront the either do it bigger or do it better imperative and the truth of what service means.

Ford in the Service of America

Ford in the Service of America
Author: Timothy J. O’Callaghan
Publisher: McFarland
Total Pages: 210
Release: 2009-09-14
Genre: Business & Economics
ISBN:

"Ford Motor Company's products during World Wars I and II: jeeps, Eagle Boats, B-24 Liberators, squad tents, the ultra precision gun director, tanks, and aircraft engines. Details of how Ford produced each product are included. During both wars, Ford used precision manufacturing methods and innovative designs and procedures, increasing quality while lowering production costs"--Provided by publisher.

Grateful American

Grateful American
Author: Gary Sinise
Publisher: Thomas Nelson
Total Pages: 305
Release: 2019-02-12
Genre: Biography & Autobiography
ISBN: 1400208130

Discover the moving, entertaining, never-before-told story of how one man found his calling: to see that those who defend this country and its freedoms are never forgotten. As a kid in suburban Chicago, Gary Sinise was more interested in sports and rock 'n' roll than reading or schoolwork. But when he impulsively auditioned for a school production of West Side Story, he found his true purpose--or so it seemed. Within a few years, Gary and a handful of friends created what became one of the most exciting and important new theater companies in America. From its humble beginnings in a suburban Chicago church basement and eventual move into the city, the Steppenwolf Theatre Company launched a series of groundbreaking productions, igniting Gary's career along with those of John Malkovich, Joan Allen, Gary Cole, Laurie Metcalf, Jeff Perry, John Mahoney, and countless others. Television and film came calling soon after, and Gary starred in Of Mice and Men (which he also directed) and The Stand before taking the role that would change his life in unforeseeable ways: Lieutenant Dan in the Academy Award-winning Forrest Gump. The military community's embrace of the character of the disabled veteran was matched only by the depth of Gary's realization that America's defenders had not received all the honor, respect, and gratitude their sacrifices deserve. In the aftermath of the September 11 attacks, this became Gary's new calling. Grateful American, now a New York Times bestseller, documents Gary's dedication to working tirelessly on behalf of those who serve this country, sharing stories about how he has: Entertained more than a half million troops around the world playing bass guitar with his Lt. Dan Band Raised funds on behalf of veterans Founded the Gary Sinise Foundation with a mission to serve and honor America's defenders, veterans, first responders, their families, and those in need Grateful American is the moving, entertaining, profoundly gripping story of how one man found his life's work: to see that those who defend this country and its freedoms are never forgotten. Praise for Grateful American: "Gary Sinise writes as he lives, and as the artist and actor he has always been: with American authenticity, purpose, and a conviction that is inseparable from his nature." --Tom Hanks, actor and filmmaker "No entertainer alive today has visited and performed more for our troops at veterans hospitals and military bases all over the world than Gary Sinise. For years his foundation has built 'smart homes' for our troops that were severely wounded in combat. The book is called Grateful American, and I promise that after you read it you will be grateful for what Gary has accomplished and contributed to our country. He's truly one of a kind." --Clint Eastwood, actor, director, producer, and musician

The School of the Americas

The School of the Americas
Author: Lesley Gill
Publisher: Duke University Press
Total Pages: 308
Release: 2004-09-13
Genre: Political Science
ISBN: 9780822333920

DIVTransnational ethnography and history of the School of the Americas, analyzing the military, peasant, and activist cultures that are linked by this institution. /div

Inside a U.S. Embassy

Inside a U.S. Embassy
Author: Shawn Dorman
Publisher: Potomac Books, Inc.
Total Pages: 284
Release: 2011
Genre: Political Science
ISBN: 1612344674

Inside a U.S. Embassy is widely recognized as the essential guide to the Foreign Service. This all-new third edition takes readers to more than fifty U.S. missions around the world, introducing Foreign Service professionals and providing detailed descriptions of their jobs and firsthand accounts of diplomacy in action. In addition to profiles of diplomats and specialists around the world-from the ambassador to the consular officer, the public diplomacy officer to the security specialist-is a selection from more than twenty countries of day-in-the-life accounts, each describing an actual day on.

Serving Citizens

Serving Citizens
Author: Juan Carlos Cortázar Velarde
Publisher: Inter-American Development Bank
Total Pages: 232
Release: 2014-09-19
Genre: Business & Economics
ISBN: 1597821845

This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.

At America's Service

At America's Service
Author: Karl Albrecht
Publisher: Grand Central Publishing
Total Pages: 260
Release: 1992-01-01
Genre: Business & Economics
ISBN: 9780446393164

From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.

In Service to America

In Service to America
Author: Marvin Schwartz
Publisher: University of Arkansas Press
Total Pages: 524
Release: 1988-01-01
Genre: Social Science
ISBN: 9781557280053

America's National Park System

America's National Park System
Author: Lary M. Dilsaver
Publisher: Rowman & Littlefield
Total Pages: 507
Release: 2016-02-18
Genre: Science
ISBN: 1442256842

Now in a fully updated edition, this invaluable reference work is a fundamental resource for scholars, students, conservationists, and citizens interested in America's national park system. The extensive collection of documents illustrates the system's creation, development, and management. The documents include laws that established and shaped the system; policy statements on park management; Park Service self-evaluations; and outside studies by a range of scientists, conservation organizations, private groups, and businesses. A new appendix includes summaries of pivotal court cases that have further interpreted the Park Service mission.