As a business owner, you want to expand your company by building a solid team, not a three-ring circus. There's a reason human resources work is often compared to running a daycare center. Managing employees can cause headaches for a company of any size, but especially for a small company where one person is doing the hiring, managing and firing. If You Don't Own a Circus, You Shouldn't Be Hiring Clowns! walks the small business owner or manager through the entire employment cycle, including: [ Understanding whether you're ready to bring on employees. [ Writing job descriptions. [ Posting employment ads. [ Reviewing resumes and interviewing candidates. [ Creating offer letters. [ Conducting background checks. [ Training new employees. [ Keeping proper employment documents. [ Retaining good employees. [ Evaluating the performance of your workers. [ Surveying employees and customers. [ Understanding employment laws. [ Handing out discipline. [ Firing employees who don't meet your company's needs. Written as a layman's guide to human resources, this book provides the tools you need to operate your company professionally and legally before your organization grows large enough to hire an entire HR department. You'll find essential tools that include checklists, tips, sample forms and letters, charts of important legal information, helpful Web links, and an extensive glossary of employment terms. Keep this close by for reference as you grow your business!