Identifying Critical Factors for Success in Information Technology Acquisitions

Identifying Critical Factors for Success in Information Technology Acquisitions
Author: United States. Congress
Publisher: Createspace Independent Publishing Platform
Total Pages: 136
Release: 2017-12-04
Genre:
ISBN: 9781981377398

Identifying critical factors for success in information technology acquisitions : hearing before the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Thirteenth Congress, second session, May 8, 2014.

Information Technology

Information Technology
Author: United States Government Accountability Office
Publisher:
Total Pages: 58
Release: 2011-10-21
Genre:
ISBN: 9781468003314

Planned federal information technology (IT) spending has now risen to at least $81 billion for fiscal year 2012. As we have previously reported, federal IT projects too frequently incur cost overruns and schedule slippages while contributing little to mission-related outcomes.1 Given the size of these investments and the criticality of many of these systems to the health, economy, and security of the nation, it is important that federal agencies successfully acquire these systems-that is, ensure that the systems are acquired on time and within budget and that they deliver the expected benefits and functionality. This report responds to your request that we: 1. Identify federal IT investments that were or are being successfully acquired. Identify the critical factors that led to the successful acquisition of these investments. To address our first objective, we interviewed the chief information officers (CIO) and other acquisition and procurement officials from selected departments in order to identify one mission-critical, major IT investment2 that was, preferably, operational, and that best achieved its cost, schedule, scope, and performance goals. To address our second objective, we interviewed officials responsible for each investment and asked them what critical factors led to the investment's success. We then categorized the critical success factors and totaled the number of times each factor was mentioned by the department and agency officials. In order to identify common critical success factors, we generalized critical success factors that were mentioned by three or more investments. We also compared the critical success factors to the Office of Management and Budget's (OMB) 25 Point Implementation Plan to Reform Federal Information Technology Management3 in order to determine whether those critical success factors support OMB's efforts. 2. We conducted our work from December 2010 through October 2011 in accordance with all sections of GAO's Quality Assurance Framework that are relevant to our objectives. The framework requires that we plan and perform the engagement to obtain sufficient and appropriate evidence to meet our stated objectives and to discuss any limitations in our work. We believe that the information and data obtained, and the analysis conducted, provide a reasonable basis for any findings and conclusions in this product. Further details of our objectives, scope, and methodology are in appendix I.

Information Technology

Information Technology
Author: U. s. Government Accountability Office
Publisher: Createspace Independent Pub
Total Pages: 58
Release: 2012-08-13
Genre: Business & Economics
ISBN: 9781479122141

Planned federal information technology (IT) spending has now risen to at least $81 billion for fiscal year 2012. As GAO has previously reported, although a variety of best practices exists to guide their successful acquisition, federal IT projects too frequently incur cost overruns and schedule slippages while contributing little to mission-related outcomes. Recognizing these problems, the Office of Management and Budget (OMB) has launched several initiatives to improve the oversight and management of IT investments. GAO was asked to identify (1) federal IT investments that were or are being successfully acquired and (2) the critical factors that led to the successful acquisition of these investments. To do this, GAO interviewed agency officials from selected federal departments responsible for each investment. In commenting on a draft of GAO's report, three departments generally agreed with the report. OMB and the other departments either provided minor technical comments, or stated that they had no comments at all. According to federal department officials, the following seven investments were successfully acquired in that they best achieved their respective cost, schedule, scope, and performance goals: (1) Department of Commerce's Decennial Response Integration System; (2) Department of Defense's Global Combat Support System-Joint, Increment 7; (3) Department of Energy's Manufacturing Operations Management (MOMentum) Project; (4) Department of Homeland Security's Western Hemisphere Travel Initiative; (5) Department of Transportation's Integrated Terminal Weather System; (6) Department of the Treasury's Customer Account Data Engine 2 (CADE 2); and (7) Department of Veterans Affairs' Occupational Health Record-keeping System. Department officials identified nine common factors that were critical to the success of three or more of the seven investments: (1) Program officials were actively engaged with stakeholders; (2) Program staff had the necessary knowledge and skills; (3) Senior department and agency executives supported the programs; (4) End users and stakeholders were involved in the development of requirements; (5) End users participated in testing of system functionality prior to formal end user acceptance testing; (6) Government and contractor staff were stable and consistent; (7) Program staff prioritized requirements; (8) Program officials maintained regular communication with the prime contractor; and (9) Programs received sufficient funding. Officials from all seven investments cited active engagement with program stakeholders as a critical factor to the success of those investments. Agency officials stated that stakeholders regularly attended program management office sponsored meetings; were working members of integrated project teams; and were notified of problems and concerns as soon as possible. Implementation of these critical factors will not necessarily ensure that federal agencies will successfully acquire IT systems because many different factors contribute to successful acquisitions. Nonetheless, these critical factors support OMB's objective of improving the management of large-scale IT acquisitions across the federal government, and wide dissemination of these factors could complement OMB's efforts.

Critical Success Factors in the Post- M&A IT Integrations

Critical Success Factors in the Post- M&A IT Integrations
Author: Maria E. Botchkova
Publisher:
Total Pages: 79
Release: 2017
Genre:
ISBN:

Mergers and acquisitions (M&As) often leave companies struggling to reach financial targets in part due to the need to deal with complex and disconnected information systems. This study examines post-M&A IT systems integration to identify critical factors for success in this process, focusing on improving understanding of the role of alignment between M&A strategy as a whole and IT integration decisions. Decision-making with respect to IT system consolidation is discussed in the context of the Wijnhoven et al. 2006 article, "Post-merger IT integration strategies: An IT alignment perspective." This study looks at eight companies in different industries with revenues ranging from $100 million to over $80 billion and varying levels of acquisition experience. The study highlights several key success factors, including strategic rationale, early IT involvement, cultural fit, and mature IT processes. Experienced "serial acquirers" were observed to put less of a premium on following strict, conventional guidelines on ensuring the alignment of M&A and IT integration objectives, being more willing to keep IT systems independent if that solution best matched the acquisition's general value goals. In contrast, less experienced acquirers tended to have an aspiration to adhere more rigidly to the alignment model laid out by Wijnhoven et al. (2006).

Information Technology: Acquisitions, Contracts and Legacy Systems

Information Technology: Acquisitions, Contracts and Legacy Systems
Author: Richard L. Xiong
Publisher: Nova Snova
Total Pages: 270
Release: 2020-03-16
Genre:
ISBN: 9781536167641

Information systems are critical to the health, economy, and security of the nation. To support these systems, the federal government invested over $90 billion in information technology (IT) in fiscal year 2016. However, prior IT expenditures have too often produced failed projects. The objective of Chapter 1 is to determine the extent to which federal agencies identify IT contracts and how much is invested in them, and federal agency CIOs are reviewing and approving IT acquisitions. The federal government spends tens of billions of dollars each year on IT products and services. Competition is a key component to achieving the best return on investment for taxpayers. Chapter 2 examines the extent that agencies used noncompetitive contracts for IT, the reasons for using noncompetitive contracts for selected IT procurements, the extent to which IT procurements at selected agencies were bridge contracts, and the extent to which IT procurements were in support of legacy systems. The federal government plans to spend over $90 billion in fiscal year 2019 on IT. About 80 percent of this amount is used to operate and maintain existing IT investments, including aging (also called legacy) systems. As they age, legacy systems can be more costly to maintain, more exposed to cybersecurity risks, and less effective in meeting their intended purpose. Chapter 3 reviews federal agencies' legacy systems. This chapter identifies the most critical federal legacy systems in need of modernization and evaluates agency plans for modernising them, and identifies examples of legacy system modernization initiatives that agencies considered successful.

Decision Sciences and Technology for Globalisation (ISDSI_2008)

Decision Sciences and Technology for Globalisation (ISDSI_2008)
Author: B.S. Sahaye
Publisher: Allied Publishers
Total Pages: 686
Release: 2008-11-05
Genre: Business & Economics
ISBN:

It is not uncommon to find books and other publications in the literature dealing individually with the subjects of 'decision sciences', 'technology' and ' globalisation' However, there are very few instances of books which integrate these three dimensions in an umbrella framework. This publication is one such attempt. This book comprises of 58 papers contributed by leading academia from universities and management institutes in India and abroad. Many of the contributions have come from USA, Canada, UK, Japan, Australia, New Zealand, UAE, Bahrain, Taiwan, Brazil and Mexico, adding to the rich diversity of the thought processes explored in the papers. Some of these papers are country-specific, while some others provide a transnational perspective. Also, while some papers provide enriched conceptual frameworks in specific disciplines, building upon existing frameworks, several other papers provide application-oriented coverage, focused at select organizations or industries, further adding unique value to this book. There are eight sections in the book, namely: Supply Chain Management Operations Management Information Systems & ICT IT & E-Business Strategies Business Modeling Global Business: Issues & Challenges Marketing and Globalisation New Paradigms in Education and Globalisation The issues touched upon by various papers within each section are diverse and yet highly relevant and contemporary. We believe this book would be useful not only to academia, research scholars and students of various disciplines of management, but also to those in the industry in India and abroad, who are seeking conceptual inputs and experience sharing in their respective positions.