Human Resources In The Foodservice Industry
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Author | : Dennis Reynolds |
Publisher | : CRC Press |
Total Pages | : 225 |
Release | : 2007-05-31 |
Genre | : Business & Economics |
ISBN | : 1482282887 |
Get up-to-date research and innovative management strategies Organizational behavior and human resource management are fundamental aspects in the profitability of any foodservice business. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches examines the latest research critical in understanding indi
Author | : David K. Hayes |
Publisher | : John Wiley & Sons |
Total Pages | : 506 |
Release | : 2009 |
Genre | : Business & Economics |
ISBN | : 0470084804 |
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Author | : David K. Hayes |
Publisher | : John Wiley & Sons |
Total Pages | : 206 |
Release | : 2008-03-07 |
Genre | : Business & Economics |
ISBN | : 0470140607 |
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Author | : Noel C. Cullen |
Publisher | : |
Total Pages | : 0 |
Release | : 2001 |
Genre | : Hospitality industry |
ISBN | : 9780130209467 |
In today's quality-driven hospitality workplace, practices that encourage greater employee performance have become integrated into the way a hotel, restaurant, resort, or any other form of hospitality service organization does business. In order to succeed, and successfully grow, hospitality organizations are refocusing traditional approaches to "managing people." This refocus is necessitated by what has been referred to as the "paradigm shift" of hospitality human resource management. This paradigm shift is driven forward by forces outside of the hospitality industry. They include new designs for flatter organizations, more information sharing, the concept of empowerment, new training and induction models, and the changed expectations of employees. However, and most importantly, it is driven by the concept of "king customer" upon which much of the quality management movement is based. "Teamwork is the bedrock upon which all these concepts are based." Teamwork has become the dominant form of organizational design. The need to learn to become an effective team player and, indeed, becoming a team leader is critical to successful teamwork. Team Power explores the modern approach to leadership--a new approach that requires traditional "personnel managers" to think in a different way. Total Quality Management and the "Paradigm Shift" Human resource planning--organizing, coaching, and championing Key aspects of labor law Building successful teams Empowerment and job enrichment Developing a positive team and work climate Respect, corporate culture, and diversity Motivation and elements of leadership Change: a step-by-step approach Recruitment and selection--avoiding discrimination in the hiring process Approaches to discipline Preventing sexual harassment in the workplace Problem solving and decision making Compensation, benefits and labor costs, and employment regulations
Author | : Michael John Boella |
Publisher | : Routledge |
Total Pages | : 354 |
Release | : 2013 |
Genre | : Business & Economics |
ISBN | : 0415632536 |
This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Author | : John R. Walker |
Publisher | : John Wiley and Sons |
Total Pages | : 513 |
Release | : 2009-01-09 |
Genre | : Business & Economics |
ISBN | : 0470077832 |
Order of authors reversed on previous eds.
Author | : Michael John Boella |
Publisher | : Routledge |
Total Pages | : 386 |
Release | : 2005 |
Genre | : Business & Economics |
ISBN | : 0750666366 |
This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Author | : Keith Waller |
Publisher | : Routledge |
Total Pages | : 393 |
Release | : 2009-11-03 |
Genre | : Business & Economics |
ISBN | : 1136396403 |
The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service. Keith Waller looks at the practical issues of improving performance combining the key themes of quality customer service and efficient management. This text will enable managers and students alike to recognise all the contributing factors to a successful food and beverage operation. Keith Waller is Senior Lecturer for the Faculty of Business and Management at Blackpool and the Fylde College. He has extensive experience in the hospitality industry and is a member of the Hotel and Catering International Management Association. He is the co-author, with Professor John Fuller, of The Menu, Food and Profit.
Author | : Shelly Field |
Publisher | : Infobase Publishing |
Total Pages | : 345 |
Release | : 2009 |
Genre | : Business & Economics |
ISBN | : 1438120656 |
Features numerous job profiles in the casino and gaming industry and includes appendixes covering professional organizations, schools, associations, unions, and casinos. Career profiles include blackjack dealer, casino host, concierge, and hotel publicist.
Author | : Camillo, Angelo A. |
Publisher | : IGI Global |
Total Pages | : 497 |
Release | : 2021-04-09 |
Genre | : Business & Economics |
ISBN | : 1799843432 |
Foodservice industry operators today must concern themselves with the evolution of food preparation and service and attempt to anticipate demands and related industry changes such as the supply chain and resource acquisition to not only meet patrons' demands but also to keep their competitive advantage. From a marketing standpoint, the trend toward a more demanding and sophisticated patron will continue to grow through various factors including the promotion of diverse food preparation through celebrity chefs, mass media, and the effect of globalization. From an operational standpoint, managing and controlling the business continues to serve as a critical success factor. Maintaining an appropriate balance between food costs and labor costs, managing employee turnover, and focusing on food/service quality and consistency are fundamental elements of restaurant management and are necessary but not necessarily sufficient elements of success. This increasing demand in all areas will challenge foodservice operators to adapt to new technologies, to new business communication and delivery systems, and to new management systems to stay ahead of the changes. Strategic International Restaurant Development: From Concept to Production explains the world of the food and beverage service industry as well as industry definitions, history, and the status quo with a look towards current challenges and future solutions that can be undertaken when developing strategic plans for restaurants. It highlights trends and explains the logistics of management and its operation. It introduces the basic principles for strategies and competitive advantage in the international context. It discusses the food and beverage management philosophy and introduces the concept of food and beverage service entrepreneurship, restaurant viability, and critical success factors involved in a foodservice business venture. Finally, it touches on the much-discussed topic of the food and beverage service industry and sustainable development. This book is ideal for restaurateurs, managers, entrepreneurs, executives, practitioners, stakeholders, researchers, academicians, and students interested in the methods, tools, and techniques to successfully manage, develop, and run a restaurant in the modern international restaurant industry.