Author Michael A. Sand, a consultant to nonprofit organizations for more than 25 years, has condensed his experience and knowledge of not-for-profit agencies into an information-packed book. He thoroughly covers the ABCs of managing a community service agency - from forming and operating a governing board to writing better grant proposals to hiring and supervising a productive staff. This handy reference is straightforward and easy to follow. It tackles many of the problems nonprofit organizations face everyday. Each chapter is accessibly divided into an outline format with headlines and bullet points, making the information easy to find and digest. The author includes sound, basic management material that might apply to most small businesses, as well as nonprofits, but unfortunately does not include case studies, anecdotes or real life examples to support his suggested strategies. Still, if getAbstract.com ever offered a start-up or refresher course called Nonprofit Agency Management 101, this book would be required reading.