HBR Guide to Dealing with Conflict (HBR Guide Series)

HBR Guide to Dealing with Conflict (HBR Guide Series)
Author: Amy Gallo
Publisher: Harvard Business Review Press
Total Pages: 157
Release: 2017-03-14
Genre: Business & Economics
ISBN: 1633692167

Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Brave Talk

Brave Talk
Author: Melody Stanford Martin
Publisher: Broadleaf Books
Total Pages: 295
Release: 2020-09-22
Genre: Self-Help
ISBN: 1506462456

When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space for deeper understanding and stronger ties. Brave Talk offers hands-on skill-building in critical thinking, power sharing, and rhetoric. Combining real-life storytelling, engaging illustrations, and rigorous academic sources, this book blends humor, creativity, and interactive learning to help everyday people develop better skills for navigating conflict in order to build stronger relationships and healthier communities.

A House United

A House United
Author: Nicholeen Peck
Publisher: Createspace Independent Publishing Platform
Total Pages: 0
Release: 2013-08-24
Genre: Behavior modification
ISBN: 9781492161578

This book shows parents the communication skills they need to teach their children to govern themselves. With the proper family environment and understanding of childhood behaviors homes can become happier.

Saving Grace

Saving Grace
Author: Kirsten Powers
Publisher: Convergent Books
Total Pages: 225
Release: 2021-11-02
Genre: Social Science
ISBN: 0593238249

The CNN senior political analyst and USA Today columnist offers a path to navigating the toxic division in our culture without compromising our convictions and emotional well-being, based on her experience as a journalist during the Trump era, interviews with experts, and research on what leads people to actually change their minds. “Bracing, elevating, and essential . . . Kirsten Powers has given us a great gift at an urgent hour.” —Jon Meacham For years, New York Times bestselling author Kirsten Powers has been center stage for many of our nation’s most searing political and cultural battles as a columnist, TV analyst, and one-time participant in the thunderdome of Twitter. On a good day, there will be civil disagreement. On a bad day, it’s all-out trench warfare—nothing but a cycle of outrage and self-righteousness. More and more, Powers finds herself wondering, along with countless Americans: How are we to cope with this non-stop madness? In Saving Grace, Powers writes with wit and insight about our country’s poisonous political discourse, chronicling the efforts she’s made to stay grounded and preserve her sanity in a post-truth era that has driven many of us to the edge. She draws on lessons offered by faith leaders, therapists, theologians, social scientists, and activists working for change today. She dismantles the widespread misconception that grace means being nice, letting people get away with harmful behavior, or choosing neutrality in the name of peace. Grace, she argues, is anything but an act of surrender; instead, it is a kinetic and transformative force. Saving Grace offers a template for a different kind of America, one where we can engage with people who hold opposing views without sacrificing our values or our passionate beliefs in the causes we care about. It’s a culture that embraces repentance and repair, a process through which those who have caused harm can take responsibility and work toward righting the wrongs in which they have participated. It’s a place where we’re empowered to see the possibility in other people, even people who are driving us nuts. Provocative, original, and filled with deep wisdom, Saving Grace is an essential read for anyone engaged in the struggle to live compassionately in an era of relentless demonization and division.

Confident Parents, Confident Kids

Confident Parents, Confident Kids
Author: Jennifer S. Miller
Publisher: Fair Winds Press
Total Pages: 192
Release: 2019-11-05
Genre: Family & Relationships
ISBN: 1631597752

Confident Parents, Confident Kids lays out an approach for helping parents—and the kids they love—hone their emotional intelligence so that they can make wise choices, connect and communicate well with others (even when patience is thin), and become socially conscious and confident human beings. How do we raise a happy, confident kid? And how can we be confident that our parenting is preparing our child for success? Our confidence develops from understanding and having a mastery over our emotions (aka emotional intelligence)—and helping our children do the same. Like learning to play a musical instrument, we can fine-tune our ability to skillfully react to those crazy, wonderful, big feelings that naturally arise from our child’s constant growth and changes, moving from chaos to harmony. We want our children to trust that they can conquer any challenge with hard work and persistence; that they can love boundlessly; that they will find their unique sense of purpose; and they will act wisely in a complex world. This book shows you how. With author and educator Jennifer Miller as your supportive guide, you'll learn: the lies we’ve been told about emotions, how they shape our choices, and how we can reshape our parenting decisions in better alignment with our deepest values. how to identify the temperaments your child was born with so you can support those tendencies rather than fight them. how to align your biggest hopes and dreams for your kids with specific skills that can be practiced, along with new research to support those powerful connections. about each age and stage your child goes through and the range of learning opportunities available. how to identify and manage those big emotions (that only the parenting process can bring out in us!) and how to model emotional intelligence for your children. how to deal with the emotions and influences of your choir—the many outside individuals and communities who directly impact your child’s life, including school, the digital world, extended family, neighbors, and friends. Raising confident, centered, happy kids—while feeling the same way about yourself—is possible with Confident Parents, Confident Kids.

We Disagree

We Disagree
Author: Bethanie Deeney Murguia
Publisher: Beach Lane Books
Total Pages: 40
Release: 2020-08-25
Genre: Juvenile Fiction
ISBN: 1534438807

A mouse and a squirrel can’t seem to agree on anything. Can they possibly be friends? Find out in this energetic picture book about acceptance and friendship. Mouse likes figs. Squirrel prefers twigs. Mouse likes blue and polka dots. Squirrel likes red and does not like spots. It seems that they disagree on everything! Is there any way they can be friends, despite their differences? This timely story will show young readers that they don’t have to like all the same things as someone to get along with fast-moving, rhyming text that will make this book a read-aloud favorite.

Radical Candor

Radical Candor
Author: Kim Malone Scott
Publisher: Macmillan
Total Pages: 375
Release: 2017-03-28
Genre: Business & Economics
ISBN: 1760553026

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Conflicted

Conflicted
Author: Ian Leslie
Publisher: HarperCollins
Total Pages: 304
Release: 2021-02-23
Genre: Business & Economics
ISBN: 006287859X

Drawing on advice from the world’s leading experts on conflict and communication—from relationship scientists to hostage negotiators to diplomats—Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena. For most people, conflict triggers a fight or flight response. Disagreeing productively is a hard skill for which neither evolution or society has equipped us. It’s a skill we urgently need to acquire; otherwise, our increasingly vociferous disagreements are destined to tear us apart. Productive disagreement is a way of thinking, perhaps the best one we have. It makes us smarter and more creative, and it can even bring us closer together. It’s critical to the success of any shared enterprise, from a marriage, to a business, to a democracy. Isn’t it time we gave more thought to how to do it well? In an increasingly polarized world, our only chance for coming together and moving forward is to learn from those who have mastered the art and science of disagreement. In this book, we’ll learn from experts who are highly skilled at getting the most out of highly charged encounters: interrogators, cops, divorce mediators, therapists, diplomats, psychologists. These professionals know how to get something valuable – information, insight, ideas—from the toughest, most antagonistic conversations. They are brilliant communicators: masters at shaping the conversation beneath the conversation. They know how to turn the heat of conflict into the light of creativity, connection, and insight. In this much-need book, Ian Leslie explores what happens to us when we argue, why disagreement makes us stressed, and why we get angry. He explains why we urgently need to transform the way we think about conflict and how having better disagreements can make us more successful. By drawing together the lessons he learns from different experts, he proposes a series of clear principles that we can all use to make our most difficult dialogues more productive—and our increasingly acrimonious world a better place.