Gestión de la calidad (ISO 9001/2008) en el comercio

Gestión de la calidad (ISO 9001/2008) en el comercio
Author:
Publisher: Editorial Vértice
Total Pages: 319
Release: 2010-06-04
Genre: Science
ISBN: 8499311199

Mediante este manual se da a conocer al lector los principales objetivos y beneficios que supone la implantación de un sistema de calidad en la empresa comercial, mediante los aspectos fundamentales de la misma, como son los conceptos de normalización, certificación y acreditación, las diferentes fases del proceso de implantación de un sistema de calidad, así como los requisitos de la norma ISO 9001 Entre sus líneas se aporta una visión global de las diferencias de los sistemas de calidad en las distintas áreas de actividad económica. ÍNDICE: 1.- Normalización, certificación y acreditación. 2.- Sistemas de gestión de la calidad y documentación general. 3.- Requisitos de la norma ISO 9001:2008 responsabilidad de la dirección. 4.- Planificación de la realización del producto y procesos relacionados con el cliente. 5.- Diseño y desarrollo, recursos humanos y compras. 6.- Producción y prestación del servicio. 7.- Medición, control del producto no conforme, análisis de datos y mejora. 8.- Implantación de un sistema de gestión de la calidad conforme a la ISO 9001:2008. 9.- Auditoría del sistema de gestión de la calidad. 10.- La gestión de la calidad según la EFQM. 11.- La gestión de la calidad según la calidad total. 12.- Costes de calidad. 13.- Situación actual del comercio en España. 14.- Gestión de la calidad en el ámbito del comercio. 15.- Visión práctica de la calidad.

V Latin American Congress on Biomedical Engineering CLAIB 2011 May 16-21, 2011, Habana, Cuba

V Latin American Congress on Biomedical Engineering CLAIB 2011 May 16-21, 2011, Habana, Cuba
Author: José Folgueras Méndez
Publisher: Springer Science & Business Media
Total Pages: 1363
Release: 2012-11-06
Genre: Technology & Engineering
ISBN: 3642211984

This volume presents the proceedings of the CLAIB 2011, held in the Palacio de las Convenciones in Havana, Cuba, from 16 to 21 May 2011. The conferences of the American Congress of Biomedical Engineering are sponsored by the International Federation for Medical and Biological Engineering (IFMBE), Society for Engineering in Biology and Medicine (EMBS) and the Pan American Health Organization (PAHO), among other organizations and international agencies and bringing together scientists, academics and biomedical engineers in Latin America and other continents in an environment conducive to exchange and professional growth.

Enhancing Synergies in a Collaborative Environment

Enhancing Synergies in a Collaborative Environment
Author: Pablo Cortés
Publisher: Springer
Total Pages: 370
Release: 2015-02-04
Genre: Technology & Engineering
ISBN: 3319140787

This volume contains a selection of the best papers presented at the 8th International Conference on Industrial Engineering and Industrial Management, XX International Conference on Industrial Engineering and Operations Management, and International IIE Conference 2014, hosted by ADINGOR, ABEPRO and the IIE, whose mission is to promote links between researchers and practitioners from different branches, to enhance an interdisciplinary perspective of industrial engineering and management. The conference topics covered: operations research, modelling and simulation, computer and information systems, operations research, scheduling and sequencing, logistics, production and information systems, supply chain and logistics, transportation, lean management, production planning and control, production system design, reliability and maintenance, quality management, sustainability and eco-efficiency, marketing and consumer behavior, business administration and strategic management, economic and financial management, technological and organizational innovation, strategy and entrepreneurship, economics engineering, enterprise engineering, global operations and cultural factors, operations strategy and performance, management social responsibility, environment and sustainability. This book will be of interest to researchers and practitioners working in any of the fields mentioned above.

Building Capabilities for Productive Development

Building Capabilities for Productive Development
Author: Jorge Cornick
Publisher: Inter-American Development Bank
Total Pages: 320
Release: 2018-06-29
Genre: Political Science
ISBN: 1597823171

Productive development policies (PDPs) are notoriously hard. They involve a daunting level of technical detail, require public-private collaboration, are in constant danger of capture, and demand time consistency hard to achieve in a politically volatile region. Nevertheless, the potential of PDPs to revitalize the region’s economic performance and spur productivity growth cannot be ignored. This book takes an in-depth look at 17 cases involving productive development agencies from Argentina, Brazil, Costa Rica and Uruguay, identifying key features of institutional design and agency-level practices that make success more likely in this difficult policy arena. Careful study of these experiences might help successful productive development policies gain currency across the region. The cases in this book should not be seen as the exceptions that prove the rule of lackluster PDP performance, but rather as examples that demonstrate the rule can be broken.

Variance in Approach Toward a ‘Sustainable’ Coffee Industry in Costa Rica

Variance in Approach Toward a ‘Sustainable’ Coffee Industry in Costa Rica
Author: Melissa Vogt
Publisher: Ubiquity Press
Total Pages: 245
Release: 2019-12-18
Genre: Philosophy
ISBN: 1911529781

Dr. Melissa Vogt considers the influence of Rainforest Alliance and Fairtrade in coffee farming communities of Costa Rica from 2009-2019. Sustainability certifications schemes are working amongst a range of sustainability efforts, unique by their intra market location. The intentions of each certification scheme must be clarified prior to evaluation and their influence considered amongst contextually specific historic and contemporary considerations, and alongside the range of sustainability efforts. The advantages and disadvantages, opportunities for improvement and how alternative mechanisms might improve upon or complement sustainability certification schemes are explained. An epilogue considers how prioritisation of coffee as a cash crop may align with sustainability. The influence on biodiversity, community health and income, and the possible implication of reduced coffee crop density for consumers, the market and farming landscapes is considered. How sustainability standards might better encourage more ambitious sustainability in farming landscapes is for future consideration.

OECD Review of Agricultural Policies: Colombia 2015

OECD Review of Agricultural Policies: Colombia 2015
Author: OECD
Publisher: OECD Publishing
Total Pages: 282
Release: 2015-04-27
Genre:
ISBN: 9264227644

This review assesses the performance of Colombian agriculture over the last two decades, evaluates Colombian agricultural policy reforms and provides recommendations to address key challenges in the future.

World Telecommunication Development Conference

World Telecommunication Development Conference
Author:
Publisher:
Total Pages:
Release: 1994
Genre:
ISBN:

[Vol. 2:] contributions from representatives of international and regional organizations and telecommunication operators and manufacturers / official statements and addresses.

Tourism, Globalisation and Cultural Change

Tourism, Globalisation and Cultural Change
Author: Donald V. L. Macleod
Publisher: Channel View Publications
Total Pages: 258
Release: 2004-05-14
Genre: Business & Economics
ISBN: 1845413180

In what ways does tourism change the host community? This book offers original insights into the broad and deep influences of tourism, and places them within the historical context of globalisation. Intensive fieldwork spanning many years on a Canary Island has produced a rich portrayal of the community, examining the changes experienced in areas including their working lives, families, identities, local culture, values, attitudes, political structure and economic base. The tourists, predominantly independent, are also examined, and their unique impact analysed. The research emphasises the indigenous experience, and makes cross-cultural comparisons, especially with island communities. It employs the methods of sociocultural anthropology and includes the multidisciplinary findings of tourism studies: in doing so it is innovative and challenges standard understandings of the influence of specific types of tourism on small communities.

Gestión de la calidad ISO 9001/2015 en comercio

Gestión de la calidad ISO 9001/2015 en comercio
Author: Sergio Sánchez Azor
Publisher: Editorial Elearning, S.L.
Total Pages: 342
Release: 2017-03-08
Genre:
ISBN:

Se ofrecerá una visión práctica de la calidad en el comercio, analizando los principales criterios para implantar un programa de calidad total. Se dará información necesaria acerca de las auditorias de calidad, así como de las herramientas que hacen posible cuantificarla. Por último de conocerán los aspectos fundamentales de la calidad, así como los requisitos de la norma ISO 9001 y también los principales objetivos y beneficios que supone la implantación de un sistema de calidad.