The Law and Economics of Framework Agreements

The Law and Economics of Framework Agreements
Author: Gian Luigi Albano
Publisher: Cambridge University Press
Total Pages: 357
Release: 2016-04-28
Genre: Law
ISBN: 1107077966

This book addresses the increasing demand for a logical understanding of how framework agreement should be used and implemented.

Service Level Agreements: A Framework for Business Services

Service Level Agreements: A Framework for Business Services
Author: Andrew Hiles, Hon FBCI, EIoSCM
Publisher: Rothstein Publishing
Total Pages: 800
Release: 2008-06-30
Genre: Business & Economics
ISBN: 9781931332453

Previously, the thought of developing a Service Level Agreement was a daunting prospect. No more. SERVICE LEVEL AGREEMENTS: A FRAMEWORK ON CD-ROM FOR BUSINESS SERVICES brings together the critical lements needed to build a Service Level Agreement. All you do is choose the plan elements you require, load them into a standard word processor, edit them to your specifications, and you're done! It's that simple. No programming experience required. SERVICE LEVEL AGREEMENTS: A FRAMEWORK ON CD-ROM FOR BUSINESS SERVICES is easy to operate. It will save you days, weeks, possibly even months of valuable time. Now every professional can have effective SLAs! SLA FRAMEWORK reflects the combined expertise and SLA development from over 50 man-years of consulting effort.

Service Agreements - A Management Guide

Service Agreements - A Management Guide
Author: itSMF International
Publisher: Van Haren
Total Pages: 101
Release: 2006-09-09
Genre: Architecture
ISBN: 9401801304

Note: This book is available in several languages: Chinese, English. This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.

A New Framework for Local Government Shared Services

A New Framework for Local Government Shared Services
Author: Austin M. Aldag
Publisher:
Total Pages: 124
Release: 2018
Genre:
ISBN:

This thesis examines the duration of shared service agreements using data drawn from a local government survey in New York State. A hierarchical linear model is used to nest 2,606 discrete shared service agreements within 595 unique local governmental units to distinguish drivers at the government and agreement level. I find shared service agreements fall along a cooperation continuum with different determinants for shorter and longer-term agreements. I differentiate opportunities, goals, mechanisms, and transaction costs for both groups. Government level characteristics drive duration much more than agreement-level variables. Cost savings are a determinant of shorter agreements, while increased service quality and improved cross-jurisdictional coordination explain longer-term agreements. A longitudinal analysis of local government expenditure data shows the shared service cost curves. This analysis lays the foundation for a new framework of shared services that builds directly from the benefits of improved regional coordination and inter-municipal reciprocity, not costs.

Service Level Agreement Framework for IT and Technology

Service Level Agreement Framework for IT and Technology
Author: Andrew Hiles, Hon FBCI, EIoSCM
Publisher: Rothstein Publishing
Total Pages: 800
Release: 2008-06-30
Genre: Business & Economics
ISBN: 9781931332446

Previously, the thought of developing a Service Level Agreement was a daunting prospect. No more. SERVICE LEVEL AGREEMENTS: A FRAMEWORK ON CD-ROM FOR IT AND TECHNOLOGY brings together the critical elements needed to build a Service Level Agreement. All you do is choose the plan elements you require, load them into a standard word processor, edit them to your specifications, and you're done! It's that simple. No programming experience is required. SERVICE LEVEL AGREEMENTS: A FRAMEWORK ON CD-ROM FOR IT AND TECHNOLOGY is easy to operate. It will save you days, weeks, possibly even months of valuable time. Now every IT Service professional can have effective SLAs! SERVICE LEVEL AGREEMENTS: A FRAMEWORK ON CD-ROM FOR IT AND TECHNOLOGY reflects the combined expertise and SLA development from over 50 man-years of consulting effort!

UNCITRAL Model Law on Public Procurement

UNCITRAL Model Law on Public Procurement
Author: United Nations Commission on International Trade Law
Publisher: UN
Total Pages: 0
Release: 2014
Genre: Law
ISBN: 9789211337235

The Model Law is a template for domestic procurement legislation. Its main objectives are to enhance efficiency and effectiveness, and to avoid abuse in the procurement process (through promoting competition and participation, integrity, fair and equitable treatment and transparency). It is used by the multilateral development banks as a tool for procurement reform and as part of the country systems approach to procurement. The Model Law contains procedures to implement its objectives, whether procurement is conducted electronically or on paper; and reflects the professionalization of the procurement function (which has characterized recent developments in procurement).