Get Smarter

Get Smarter
Author: Seymour Schulich
Publisher:
Total Pages: 304
Release: 2010-06-08
Genre: Business & Economics
ISBN: 9781554701155

Want to learn some important lessons about business and life? Why not go straight to the source. Get Smarter is billionaire Schulich's brilliantly idiosyncratic and informative attempt to impart lessons learned in a lifetime to today's youth by someone who has achieved success in both his personal and professional life. In short, stand-alone chapters he covers such universal issues as: how to make a decision; manage all types of relationships; choose a career; deal with adversity; key business issues; investing lessons. Advice that will last a lifetime ... from someone who knows. "Schulich has a business school named after him. But when it comes to giving career advice, the former stock analyst who struck it rich ... is anything but academic. In Get Smarter ... he ladles out homespun wisdom in ... crisply written, anecdote-laden chapters aimed at 20- to 40-years olds, but golden at any age. He states his hope that each reader who invests time and money in the book will leave with 20 to 30 ideas---some that can help transform or shape their lives. In fact, he delivers."---The Globe and Mail "Here's a suggestion for those football fans aged under 30 who spend Sunday afternoons watching a game that features five minutes of action and takes three-plus hours to play: Drag yourself away from the box for one that has been written by Seymour Schulich. The book is full of pearls of wisdom, advice, stories and thoughts across a variety of themes."---The National Post

The Better Business Book

The Better Business Book
Author: Authors Unite
Publisher: Createspace Independent Publishing Platform
Total Pages: 348
Release: 2018-09-14
Genre:
ISBN: 9781727339307

If you're like me, you probably have 100+ business books on your shelf collecting dust. Some of them you've read, some of them you had hopes of reading, but life just got in the way. Each of those books probably followed a theme and had one important underlying message to share with you. Hundreds of pages, thousands of words, but only one golden nugget of underlying wisdom. All that reading for just one golden nugget. Imagine if you could have one book that gave you 100 golden nuggets. Less dust. Less clutter. Just one book to always have by your side and reference whenever you need to. Well, that's The Better Business Book. It's your one-stop shop for crystal-clear business advice that you can use to grow your business and live the life you've always wanted. The Better Business Book is better than your average business book. That's how we came up with the title. It consists of 100 people each sharing their most valuable business lesson. A real story from their business experience and the lesson they learned from it. Each time you read it, you will learn something new. Guaranteed. We hope you enjoy reading this book half as much as we enjoyed creating it for you.

First Lessons in Business

First Lessons in Business
Author: John Andrew Bexell
Publisher: Palala Press
Total Pages: 182
Release: 2016-05-21
Genre:
ISBN: 9781358135859

This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work. This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

Take Command

Take Command
Author: Jake Wood
Publisher: Crown Currency
Total Pages: 258
Release: 2014-10-14
Genre: Business & Economics
ISBN: 0804138397

In this groundbreaking book on high-stakes leadership, Co-founder and CEO of Team Rubicon and former Marine Sniper Jake Wood, shows how to apply hard-learned lessons in leadership and teamwork from the battlefield and disaster zone to your professional life. What do elite members of the military, first responders in the disaster zone, and high-performing leaders in fast-paced, high-pressure, modern day organizations have in common? The ability to have clarity of mind and purpose when surrounded by chaos. To operate at peak performance under risk. To be able to see clearly when others are blinded by fear, and act when others are paralyzed. To craft plans even with incomplete information, then execute those plans decisively--while still being nimble and adaptable enough to iterate as the terrain changes. To deliver in the clutch. To build teams with high impact, and then inspire those teams to follow you into the fire. While most of our jobs don’t involve leading a tour of Marines through an ambush, or rushing into a relief zone just decimated by a hurricane, in today's fast-paced, hyper-competitive business environment, we are all on the front lines. And in an entrepreneurially-minded world where technology is constantly reinventing how we work, global competition is fierce, and industries are being disrupted overnight, success requires a new kind of leadership. This book is about how to become the kind of leader who gets results when the stakes are at their highest—how to Take Command.

Service Failure

Service Failure
Author: Jeff Toister
Publisher: AMACOM/American Management Association
Total Pages: 210
Release: 2013
Genre: Business & Economics
ISBN: 0814431992

What causes poor customer service? You might be surprised.

Heart First: Lasting Leader Lessons from a Year That Changed Everything

Heart First: Lasting Leader Lessons from a Year That Changed Everything
Author: David Grossman
Publisher:
Total Pages:
Release: 2021-08-02
Genre:
ISBN: 9781639012022

For more than three decades, award-winning leadership and communication expert David Grossman has helped scores of leaders become great leader communicators who drive impressive results for their organizations. Naturally, the global pandemic and mounting racial unrest of 2020 handed leaders one of their biggest challenges yet, with a level of social and economic tumult not seen in more than a century.Despite the upheaval, many leaders rose to the occasion, and often by drawing not just from experience and wise counsel, but from being human as they led - what Grossman calls Heart First leadership. In Heart First, Grossman explores the many aspects of being more authentic in leadership and how that can profoundly inspire a team and move them to achieve remarkable things, especially in times of change or crisis.Heart First also features interviews with CEOs and guest columns from senior leaders inside a variety of organizations, each of whom share extraordinarily candid insights and unique lessons learned from a year that changed everything.

How to Run a Company

How to Run a Company
Author: Dennis Carey
Publisher: Crown Business
Total Pages: 282
Release: 2003-10-14
Genre: Business & Economics
ISBN: 1400052300

LESSONS FOR EVERYONE IN BUSINESS FROM AN ALL-STAR TEAM Every six months Dennis C. Carey and Marie-Caroline von Weichs run the CEO Academy, an immersion course for newly appointed CEOs of the world’s leading companies—what Business Week called a “boot camp” for the next class of top executives. Those attending get a priceless range of unvarnished advice and invaluable lessons from an all-star team of veteran CEOs about how to get the results they were hired to achieve. What participants pay $10,000 to hear is now contained in this book, the insights and secrets of some of the most influential business leaders of our time. Here is advice from high-caliber businesspeople such as Larry Bossidy, the recently retired CEO of Honeywell International; Ray Gilmartin, the CEO of Merck; John Smale, the former chairman of General Motors and retired chairman and CEO of Procter & Gamble; and John Dasburg, who has run Northwest Airlines, Burger King, and now DHL Airways. Successful CEOs aren’t the only attraction. How to Run a Company also presents America’s leading business observers and watchdogs: Nell Minow, the shareholder rights activist; Ira Millstein, the legendary attorney and power broker; Matthew Bishop, business editor of The Economist; and Joseph Badaracco, Harvard Business School’s top professor of ethics. The combined team offers original and revealing observations on how business leaders at the top of the corporate world tackle pressing challenges, such as: • How an industrial goliath like DuPont dramatically shifted its business focus • How The Home Depot changed from fast-growing, free-wheeling adolescence to the management discipline that will help it mature and continue to expand • What Michael Armstrong, who oversaw the transformation of Hughes Electronics and AT&T, advises to companies whose core business begins to disappear • How the CEO of Tyco moved quickly during his first 100 days to build a new senior management team and began to restore trust in a company battered by scandal and bad publicity • The role of the board of directors and how corporate governance should be reformed • What strategies Jack Welch’s investor relations team at GE used to constantly probe who was buying the stock, who wasn’t, and why How to Run a Company is not just for CEOs, but anyone interested in the critical make-or-break factors in today’s ever-challenging business environment. As the demands and expectations in business become ever greater and the competition tougher, here in one volume is the accumulated wisdom and experience of people who have been in the trenches during a remarkable time. How to Run a Company is the success manual for the twenty-first century. From the Hardcover edition.

Getting Service Right

Getting Service Right
Author: Jeff Toister
Publisher: Toister Performance Solutions
Total Pages: 219
Release: 2019-03-15
Genre:
ISBN: 9780578433363

Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer service tips, Getting Service Right takes a novel approach by rooting out the real reasons employees don't consistently deliver the service they should. The results can be both surprising and illuminating, such as: Company cultures that unwittingly discourage excellent customer service.Employees torn between following policy or serving the customer.Cost reduction efforts that actually increase the cost of service.Poor products and services that make it impossible to satisfy customers.Bad habits that make it difficult to listen to customers' needs.Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service.Note: the first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About I

Business Adventures

Business Adventures
Author: John Brooks
Publisher: Open Road Media
Total Pages: 464
Release: 2015-05-14
Genre:
ISBN: 9781473611528

'The best business book I've ever read.' Bill Gates, Wall Street Journal 'The Michael Lewis of his day.' New York Times What do the $350 million Ford Motor Company disaster known as the Edsel, the fast and incredible rise of Xerox, and the unbelievable scandals at General Electric and Texas Gulf Sulphur have in common? Each is an example of how an iconic company was defined by a particular moment of fame or notoriety. These notable and fascinating accounts are as relevant today to understanding the intricacies of corporate life as they were when the events happened. Stories about Wall Street are infused with drama and adventure and reveal the machinations and volatile nature of the world of finance. John Brooks's insightful reportage is so full of personality and critical detail that whether he is looking at the astounding market crash of 1962, the collapse of a well-known brokerage firm, or the bold attempt by American bankers to save the British pound, one gets the sense that history really does repeat itself. This business classic written by longtime New Yorker contributor John Brooks is an insightful and engaging look into corporate and financial life in America.