Fairness Performance And The Public Sector
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| Author | : Jourdan A. Davis |
| Publisher | : |
| Total Pages | : 193 |
| Release | : 2021 |
| Genre | : Civil service |
| ISBN | : |
Despite evidence that government performs well in several domains, a narrative in western countries of its poor performance remains. Scholars sometimes refer to these persistent negative perceptions in the presence of countervailing evidence or without supporting evidence as anti-public sector bias. However, not all studies find evidence of this bias, indicating a factor is moderating the effect. To show that context matters, I explore a different type of context, perception of fairness of the organization's actions or decisions. I test in three studies whether an organization's actions or decisions being perceived as unfair causes citizens to be more likely to exhibit anti-public sector bias. Combining two policy theories, interest group theory and social construction framework, with a theory of justice rules and overall fairness, this dissertation develops a framework and tests several resulting propositions. This dissertation tests these propositions using three online survey experiments that manipulate the sector along with justice rules, distribution of benefits, distribution of burdens, and social construction. The first experiment tests this relationship by manipulating distribution of benefits and distribution of burdens. The second experiment further tests this relationship between fairness and anti-public sector bias by manipulating the social constructions/perceived deservingness of the target population. The third experiment manipulates the violation of a distributive justice rule, need. I ask each experiment respondent to evaluate the performance of the fictional organization. Then I test if the effect of sector on perceived performance (anti-public sector bias) differs between fair and unfair organizations.
| Author | : N'Kenge Gibson |
| Publisher | : |
| Total Pages | : 206 |
| Release | : 2009 |
| Genre | : Employees |
| ISBN | : |
The aim of the study is to explore the challenges of implementing pay for performance in the federal government by assessing perceptions of fairness in a federal agency's merit pay system. Analysis of data collected from the U.S. Securities and Exchange Commission, agency stakeholders, and semi-structured interviews from experts, agency stakeholders, and employees revealed that fairness and equity concerns related to diversity exist as well as other implementation challenges. Study results support prior research on the shortcomings of pay for performance in the public sector; however, this study expands pay for performance literature by exploring its impact on a diverse workforce. Future research is needed to explain why differences in performance ratings and pay exist among employee groups and if these differences have a significant long-term effect on the federal workforce.
| Author | : Sakena Parker |
| Publisher | : |
| Total Pages | : 256 |
| Release | : 2006 |
| Genre | : Government productivity |
| ISBN | : |
Perceptions of performance management in the South African Public Sector was characterised by high levels of unfairness owing to a bias in favour of those individuals that can write essays well. The essays would provide the evaluation team with an indication of the achievement of the individual as its relates to job performance, knowledge, insight, interpersonal relations and leadership qualities. Although the Performance Management system has changed from what was called the Performance Appraisal System to the Personnel Performance Management System that involves both supervisor and employee inputs, fairness perceptions remain unchanged. This study aimed to ascertain perceptions of fairness toward performance appraisals amongst public service raters and ratees on Level 1 to 12 who are subject to use the Personnel Performance Management System in the office of a public service organisation: National Department of Land Affairs Chief Directorate : Surveys and Mapping.
| Author | : Cahit Celik |
| Publisher | : |
| Total Pages | : 332 |
| Release | : 2014 |
| Genre | : Employees |
| ISBN | : |
This study explored the relationship between Turkish district governors' public service motivation (PSM) levels, fairness perceptions of their performance appraisals, and their job satisfactions. The researcher employed bivariate correlation and multiple regression analysis to find out the relationships between variables. The directions and strengths of the relationship between public service motivation and distributive, procedural, and interactional fairness perceptions were different from each other. The findings indicated that procedural fairness perceptions have a strong positive relationship with PSM levels of Turkish district governors, distributive fairness perceptions have a weak negative relationship, and interactional fairness perceptions have statistically no significant relationship with the PSM levels of Turkish district governors. Furthermore, this study indicated no significant relationship between Turkish governors' PSM levels and their job satisfactions. Another important finding of this study was that district governors in the higher ranks were more committed to public values, more sympathetic to underprivileged, and were more willing to sacrifice their self -benefits for the well-being of community. Based on these findings, policy implications and future research areas were discussed at the end of the study.
| Author | : National Research Council |
| Publisher | : National Academies Press |
| Total Pages | : 431 |
| Release | : 2004-04-06 |
| Genre | : Law |
| ISBN | : 0309084334 |
Because police are the most visible face of government power for most citizens, they are expected to deal effectively with crime and disorder and to be impartial. Producing justice through the fair, and restrained use of their authority. The standards by which the public judges police success have become more exacting and challenging. Fairness and Effectiveness in Policing explores police work in the new century. It replaces myths with research findings and provides recommendations for updated policy and practices to guide it. The book provides answers to the most basic questions: What do police do? It reviews how police work is organized, explores the expanding responsibilities of police, examines the increasing diversity among police employees, and discusses the complex interactions between officers and citizens. It also addresses such topics as community policing, use of force, racial profiling, and evaluates the success of common police techniques, such as focusing on crime "hot spots." It goes on to look at the issue of legitimacyâ€"how the public gets information about police work, and how police are viewed by different groups, and how police can gain community trust. Fairness and Effectiveness in Policing will be important to anyone concerned about police work: policy makers, administrators, educators, police supervisors and officers, journalists, and interested citizens.
| Author | : Kevin R. Murphy |
| Publisher | : Allyn & Bacon |
| Total Pages | : 372 |
| Release | : 1991 |
| Genre | : Business & Economics |
| ISBN | : |
| Author | : Steijn, Bram |
| Publisher | : Edward Elgar Publishing |
| Total Pages | : 424 |
| Release | : 2021-12-10 |
| Genre | : Business & Economics |
| ISBN | : 1789906628 |
Bringing together over fifty leading global experts, this Research Handbook provides a state-of-the-art overview of research findings regarding Human Resource Management (HRM) in the public sector. Original chapters provide useful insights from two different disciplines: public administration and HRM. They illustrate that the public context of organisations matters and discuss research findings detailing how this plays out in practice.
| Author | : Hans De Bruijn |
| Publisher | : Psychology Press |
| Total Pages | : 140 |
| Release | : 2002 |
| Genre | : Management |
| ISBN | : 041530038X |
This title responds to the growing importance of performance measurement within political and administrative agendas. It looks at the effects of performance measurement on organizations, its risks and limitations and proposes new and positive ways in which measuring performance can be used. This is an excellent addition to the subject area, which is becoming more and more widely taught on management and administration courses worldwide.
| Author | : Vilma Luoma-aho |
| Publisher | : John Wiley & Sons |
| Total Pages | : 517 |
| Release | : 2020-03-24 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 111926314X |
A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.
| Author | : Sally Coleman Selden |
| Publisher | : CQ Press |
| Total Pages | : 295 |
| Release | : 2008-07-21 |
| Genre | : Political Science |
| ISBN | : 1483370968 |
With the shift from "human resources" to "human capital management" (HCM), public agencies are striving to strategically manage their workforces. Sally Selden’s groundbreaking book moves far beyond describing best practices and offers the context in which innovative practices have been implemented. She details how agencies are creating performance-aligned workforces by adopting systems and policies that are driven by their strategic missions. This book covers core topics of personnel courses—including hiring, training, retention, performance, and recognition—but also includes integrated coverage on measuring success through assessment. Further helping readers grasp how HCM works, the book uses original data from the Government Performance Project and incorporates many comparative examples across a wide range of states, plus federal and municipal agencies. Unlike anything else available, Human Capital fills a critical gap for both students and public personnel professionals.
