Innovation in Knowledge Intensive Business Services

Innovation in Knowledge Intensive Business Services
Author: Anna Cabigiosu
Publisher: Routledge
Total Pages: 227
Release: 2019-10-30
Genre: Business & Economics
ISBN: 1000727882

Knowledge Intensive Business Services (KIBS) are becoming more and more relevant both for their innovative content and as innovation boosters for manufacturing firms and, with this scenario in mind, this book first offers an in-depth analysis of what innovation in KIBS is and its performance outcomes, and then synthesizes what we know about KIBS firms’ innovation models, as well as their specific peculiarities and limitations. This book examines the recent trends in innovation, service design and development in KIBS, starting from a review of the extant literature, explaining the role and specific traits of innovation in KIBS. Then, it progresses our knowledge about KIBS and about how new technologies are offering unique opportunities to use and share their knowledge, within and across boundaries. The book also includes several cases that show how, at the micro level, firms can effectively design their services and boost their innovation performance, by overcoming some of the traditional limits of innovation in services. While KIBS literature traditionally emphasizes that innovative and performing KIBS firms rely on tight client–provider interactions with service customization, recent research suggests that alternative modes of innovation are viable for performing KIBS firms: KIBS firms can develop mass customization strategies, ease interactions with clients via ICT interfaces and leverage on focused collaborations with expert clients. Particularly, the digitalization and ICT technologies are fostering platform and modular architectural designs of KIBS, as in the software and web design services. The book seeks a broader understanding of innovation in KIBS in the digital era and will be an essential guide for both academics and practitioners interested in KIBS innovation and design.

The Handbook of Service Innovation

The Handbook of Service Innovation
Author: Renu Agarwal
Publisher: Springer
Total Pages: 858
Release: 2015-04-08
Genre: Technology & Engineering
ISBN: 144716590X

Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.

E-Business

E-Business
Author: Princely Ifinedo
Publisher: BoD – Books on Demand
Total Pages: 150
Release: 2012-02-10
Genre: Computers
ISBN: 9535100815

E-Business - Applications and Global Acceptance is a collection of well-written papers that employ empirical and theoretical/conceptual approaches to highlight insights on the global acceptance of electronic business (e-business) and other useful applications and conceptualizations in the area. As our knowledge of the e-business phenomenon continues to mature and evolve, it is pertinent that new insights and information be made available. This edited book is published against such a backdrop. In essence, this book seeks to provide value to both e-business researchers and practitioners, with information sourced from differing regions of the world. The diversity in the sources of insights is welcome and this edited book covers a wide range of interesting, topical, and timely issues dealing with the acceptance of e-business applications or systems, business processes integration and management, the extension of e-business concepts to not-for-profit (nonprofit) organizations, and the construction of a service innovation model. Without a doubt, this book will be a comprehensive reference point for knowledge seekers who want to understand emerging conceptualizations, processes, and behaviors in the e-business domain.

Service Innovation in Agricultural Business

Service Innovation in Agricultural Business
Author: Sebastian Gack
Publisher: Springer
Total Pages: 106
Release: 2018-09-05
Genre: Business & Economics
ISBN: 3658235713

This thesis provides a holistic view on the topic via an exploratory interview study approach. Looking through a service-dominant-logic-lens, the author puts the insights of the farm automatization industry in relation to existing service innovation literature. The influence of interconnectivity is illustrated stepwise. Models of the present and the future value network are drawn, which show the expanding need of information exchange between the value network and the supply chain. Additionally, the author identifies the interplay of interconnectivity and the demand for transparency as the driver for new service innovations. To ensure the information exchange, the need of a non-proprietary data exchange platform in the agricultural sector is being suggested.

Global Networks and Innovation in China

Global Networks and Innovation in China
Author: Tian Wei
Publisher: Routledge
Total Pages: 130
Release: 2021-07-19
Genre: Business & Economics
ISBN: 1000404579

After almost twenty years of internationalization, Chinese firms have shown their growing innovation capability through benefiting from global networks and domestic efforts. However, how Chinese firm innovation is facilitated at the international and domestic levels remains to be understood. This book investigates innovation in China from three aspects. First, starting at the international level, the effects of Chinese–foreign linkages in innovation are examined from the relationship view and the foreign ownership perspective. Second, before moving to the domestic level, the moderating role of global networks (e.g., global supply chain collaboration) is examined to understand the relationship between competition of unregistered firms and innovation of registered firms. Third, at the domestic level, innovation is studied from both upstream and downstream of the value chain: consumers’ decision-making in innovative products and strategic choices, and environment constraints for product innovation. Collectively, this book actively investigates innovation in China at international and domestic levels. It investigates how the global networks contribute to innovation in China and how domestic Chinese firms strengthen their innovation capability. The volume, thus, makes an important attempt to extend existing knowledge on this subject and provides new insights to scholars and practitioners. The chapters in this book were originally published as a special issue of International Studies of Management & Organization.

Innovation, Globalization and Firm Dynamics

Innovation, Globalization and Firm Dynamics
Author: Anna M. Ferragina
Publisher: Routledge
Total Pages: 445
Release: 2014-03-14
Genre: Business & Economics
ISBN: 1317810228

This book is about the relationship between firm dynamics, innovation and globalization, the processes that are essential for long term economic growth and welfare creation. This volume deals with these three issues in three sections titled respectively: entrepreneurship, new firm formation and growth; productivity-innovation-growthnexus; globalization, multinational firms and producers’ dynamics. The book presents new studies written by distinguished researchers in the field, who use state-of-the-art methodologies and extensive sources of firm- and plant-level longitudinal data to analyze and understand these major economic issues facing modern economies. In the first section, the book proposes two comprehensive introductory surveys which explore in detail the underpinnings of entrepreneurship, new firm formation and growth in advanced and developing countries. The second fundamental issue, productivity-innovation and firm dynamics, is approached by examining key drivers of selection mechanisms such as size, scale elasticity, innovative efforts, financial fragility of the firms, barriers to entry and exit, capital and financial market distortions, institutional inefficiencies and other market imperfections which affect the ability of firms to expand or enter. The third section examines differences, linkages and intertwined evolution of foreign and domestic firms in their dynamics of survival and growth in different institutional contexts and periods. Each chapter includes a detailed discussion of the implications of the respective analyses for enterprise policy. In a concluding chapter the overall implications for enterprise policy of the analyses presented in the different chapters are drawn by the Editors. This approach ensures that the book is integrated around a coherent central theme in comprehensive framework. The book responds to a growing concern among scholars, professionals, and policy makers over the recent decades about firm ability to survive and compete in a context of increasing globalization and international competition. The approach adopted is both theoretical and empirical with consideration of paradigmatic case studies in Europe, Africa and Asia, providing new evidence on developed, developing and transition economies in a comparative perspective. The cases selected represent different levels of development, different firms strategies and paths, with distinct outcomes. The book is an essential reading for scholars and students concerned with industry development, public policy and globalization, as well as to all those involved professionally in such issues.