External Customer Survey For The Hollywood Fire Rescue Department
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Author | : Wayne Mailliard |
Publisher | : |
Total Pages | : 60 |
Release | : 1995 |
Genre | : |
ISBN | : |
The last category gave a listing of eleven services which may or may not be provided by the Hollywood Fire/Rescue Department. In fact ten of them were. People were asked to circle those that they thought were provided. Nine people knew all ten. This is 28% of those who returned the survey.
Author | : Antonio Mendez |
Publisher | : Penguin |
Total Pages | : 321 |
Release | : 2013-02-06 |
Genre | : History |
ISBN | : 0147509734 |
The true account of a daring rescue that inspired the film ARGO, winner of the 2012 Academy Award for Best Picture On November 4, 1979, Iranian militants stormed the American embassy in Tehran and captured dozens of American hostages, sparking a 444-day ordeal and a quake in global politics still reverberating today. But there is a little-known drama connected to the crisis: six Americans escaped. And a top-level CIA officer named Antonio Mendez devised an ingenious yet incredibly risky plan to rescue them before they were detected. Disguising himself as a Hollywood producer, and supported by a cast of expert forgers, deep cover CIA operatives, foreign agents, and Hollywood special effects artists, Mendez traveled to Tehran under the guise of scouting locations for a fake science fiction film called Argo. While pretending to find the perfect film backdrops, Mendez and a colleague succeeded in contacting the escapees, and smuggling them out of Iran. Antonio Mendez finally details the extraordinarily complex and dangerous operation he led more than three decades ago. A riveting story of secret identities and international intrigue, Argo is the gripping account of the history-making collusion between Hollywood and high-stakes espionage.
Author | : National Research Council |
Publisher | : National Academies Press |
Total Pages | : 348 |
Release | : 2009-07-29 |
Genre | : Law |
ISBN | : 0309142393 |
Scores of talented and dedicated people serve the forensic science community, performing vitally important work. However, they are often constrained by lack of adequate resources, sound policies, and national support. It is clear that change and advancements, both systematic and scientific, are needed in a number of forensic science disciplines to ensure the reliability of work, establish enforceable standards, and promote best practices with consistent application. Strengthening Forensic Science in the United States: A Path Forward provides a detailed plan for addressing these needs and suggests the creation of a new government entity, the National Institute of Forensic Science, to establish and enforce standards within the forensic science community. The benefits of improving and regulating the forensic science disciplines are clear: assisting law enforcement officials, enhancing homeland security, and reducing the risk of wrongful conviction and exoneration. Strengthening Forensic Science in the United States gives a full account of what is needed to advance the forensic science disciplines, including upgrading of systems and organizational structures, better training, widespread adoption of uniform and enforceable best practices, and mandatory certification and accreditation programs. While this book provides an essential call-to-action for congress and policy makers, it also serves as a vital tool for law enforcement agencies, criminal prosecutors and attorneys, and forensic science educators.
Author | : Bruce J. Boudreau |
Publisher | : |
Total Pages | : 230 |
Release | : 2016 |
Genre | : Airports |
ISBN | : 9780309375580 |
"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
Author | : National Information Center for Educational Media |
Publisher | : |
Total Pages | : 212 |
Release | : 1975 |
Genre | : Audio-visual materials |
ISBN | : |
Author | : |
Publisher | : |
Total Pages | : 212 |
Release | : 1975 |
Genre | : Audio-visual materials |
ISBN | : |
Author | : Alfred Goldberg |
Publisher | : Office of the Secretary, Historical Offi |
Total Pages | : 330 |
Release | : 2007-09-05 |
Genre | : Architecture |
ISBN | : |
The most comprehensive account to date of the 9/11 attack on the Pentagon and aftermath, this volume includes unprecedented details on the impact on the Pentagon building and personnel and the scope of the rescue, recovery, and caregiving effort. It features 32 pages of photographs and more than a dozen diagrams and illustrations not previously available.
Author | : John Tschohl |
Publisher | : Best Sellers Publishing |
Total Pages | : 388 |
Release | : 1996 |
Genre | : Business & Economics |
ISBN | : 9780963626844 |
Promotes the theory that superior customer service leads to a superior business organisation
Author | : |
Publisher | : |
Total Pages | : 716 |
Release | : 1990 |
Genre | : Government publications |
ISBN | : |
Author | : Library of Congress |
Publisher | : |
Total Pages | : 726 |
Release | : 1977 |
Genre | : Filmstrips |
ISBN | : |