Performance Evaluation

Performance Evaluation
Author: Ingrid J. Guerra-López
Publisher: John Wiley & Sons
Total Pages: 261
Release: 2017-07-27
Genre: Education
ISBN: 1119461200

Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.

Program Evaluation and Performance Measurement

Program Evaluation and Performance Measurement
Author: James C. McDavid
Publisher: SAGE Publications
Total Pages: 561
Release: 2012-10-25
Genre: Social Science
ISBN: 145228959X

Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.

Quantitative Models for Performance Evaluation and Benchmarking

Quantitative Models for Performance Evaluation and Benchmarking
Author: Joe Zhu
Publisher: Springer
Total Pages: 419
Release: 2014-09-11
Genre: Business & Economics
ISBN: 3319066471

The author is one of the prominent researchers in the field of Data Envelopment Analysis (DEA), a powerful data analysis tool that can be used in performance evaluation and benchmarking. This book is based upon the author’s years of research and teaching experiences. It is difficult to evaluate an organization’s performance when multiple performance metrics are present. The difficulties are further enhanced when the relationships among the performance metrics are complex and involve unknown tradeoffs. This book introduces Data Envelopment Analysis (DEA) as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. Conventional and new DEA approaches are presented and discussed using Excel spreadsheets — one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets. DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. For example, a context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied, and used to identify critical performance measures. Two-stage network efficiency models can be utilized to study performance of supply chain. DEA benchmarking models extend DEA’s ability in performance evaluation. Various cross efficiency approaches are presented to provide peer evaluation scores. This book also provides an easy-to-use DEA software — DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches. This version of DEAFrontier is for use with Excel 97-2013 under Windows and can solve up to 50 DMUs, subject to the capacity of Excel Solver. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational performance issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, public services and many other industries.

Performance Evaluation and Benchmarking

Performance Evaluation and Benchmarking
Author: Lizy Kurian John
Publisher: CRC Press
Total Pages: 304
Release: 2018-10-03
Genre: Computers
ISBN: 1420037420

Computer and microprocessor architectures are advancing at an astounding pace. However, increasing demands on performance coupled with a wide variety of specialized operating environments act to slow this pace by complicating the performance evaluation process. Carefully balancing efficiency and accuracy is key to avoid slowdowns, and such a balance can be achieved with an in-depth understanding of the available evaluation methodologies. Performance Evaluation and Benchmarking outlines a variety of evaluation methods and benchmark suites, considering their strengths, weaknesses, and when each is appropriate to use. Following a general overview of important performance analysis techniques, the book surveys contemporary benchmark suites for specific areas, such as Java, embedded systems, CPUs, and Web servers. Subsequent chapters explain how to choose appropriate averages for reporting metrics and provide a detailed treatment of statistical methods, including a summary of statistics, how to apply statistical sampling for simulation, how to apply SimPoint, and a comprehensive overview of statistical simulation. The discussion then turns to benchmark subsetting methodologies and the fundamentals of analytical modeling, including queuing models and Petri nets. Three chapters devoted to hardware performance counters conclude the book. Supplying abundant illustrations, examples, and case studies, Performance Evaluation and Benchmarking offers a firm foundation in evaluation methods along with up-to-date techniques that are necessary to develop next-generation architectures.

Supplier Evaluation and Performance Excellence

Supplier Evaluation and Performance Excellence
Author: Sherry R. Gordon
Publisher: J. Ross Publishing
Total Pages: 257
Release: 2008-04-15
Genre: Business & Economics
ISBN: 1932159800

Understanding supplier performance is vital to ensuring a well-functioning supply network. This unique how-to book helps readers develop and implement a supplier evaluation process that can result in reduced costs, lower risk, and improved performance of both the user's company and its suppliers.

Introduction to Business

Introduction to Business
Author: Lawrence J. Gitman
Publisher:
Total Pages: 1455
Release: 2024-09-16
Genre: Business & Economics
ISBN:

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.

Next Generation Performance Management

Next Generation Performance Management
Author: Alan L. Colquitt
Publisher: IAP
Total Pages: 237
Release: 2017-08-01
Genre: Business & Economics
ISBN: 1681239345

There is no HR-related topic more popular in the business press than performance management (PM). There has been an explosion in writing on this topic in the past 5 years, condemning it as a failure and calling for fundamental change. The vast majority of organizations use the same basic process which I call “Last Generation Performance Management” or PM 1.0 for short. Despite widespread agreement that PM 1.0 is failing, few companies have abandoned it or made fundamental changes to it. While everyone agrees it is broken, few agree on how to fix it. Companies continue to tinker with their systems, making incremental changes every few years with no lasting improvement in effectiveness. Employees continue to achieve amazing things in organizations every day, despite this process not because of it. Nothing has worked because organizations, business leaders and HR professionals focus on PM practices instead of the fundamental purpose of PM and the paradigms, assumptions, and beliefs that underlie the practices. Companies ask their performance management process to do too many things and it fails at all of them as a result. At the foundation of PM 1.0 practices is the ideology of a meritocracy and paradigms rooted in standard economic and psychological theories. While these theories were adequate explanations for motivation and behavior in the 19th and 20th centuries, they fail to account for the increasingly complex nature of organizations and their environments today. Despite the ineffectiveness of PM 1.0, there are powerful forces holding it in place. Information on rigorous, evidence-based recommendations is crowded out by benchmarking information, case studies of high-profile companies, and other propaganda coming from HR think tanks and consultants. Business leaders and HR professionals learn about common practices not effective practices. This book confronts the traditional dogma, paradigms, and practices of PM 1.0 and holds them up to the bright light of scientific scrutiny. It encourages HR professionals and business leaders to abandon PM 1.0 and it offers up a more appropriate purpose for PM, alternative paradigms to guide them and practical solutions that are better supported by scientific research, referred to as “Next Generation Performance Management” or PM 2.0 for short.

Performance-Based Evaluation

Performance-Based Evaluation
Author: Judith Hale
Publisher: Jossey-Bass
Total Pages: 320
Release: 2002-08-23
Genre: Business & Economics
ISBN: 9780787960353

If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do. Performance-Based Evaluation contains a wealth of information including: Suggestions on how to measure both hard and soft skills Guidance on measuring required and mandated programs Ideas for measuring elective training and employee relations programs Procedures for comparing different delivery systems Information on how to sample people and documents Tips for both collecting data and information on analyzing data using descriptive and inferential statistics In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.

Health Care Benchmarking and Performance Evaluation

Health Care Benchmarking and Performance Evaluation
Author: Yasar A. Ozcan
Publisher: Springer
Total Pages: 346
Release: 2014-07-01
Genre: Business & Economics
ISBN: 1489974725

This new edition continues to emphasize the use of data envelopment analysis (DEA) to create optimization-based benchmarks within hospitals, physician group practices, health maintenance organizations, nursing homes and other health care delivery organizations. Suitable for graduate students learning DEA applications in health care as well as for practicing administrators, it is divided into two sections covering methods and applications. Section I considers efficiency evaluations using DEA; returns to scale; weight restricted (multiplier) models; non-oriented or slack-based models, including in this edition two versions of non-controllable variable models and categorical variable models; longitudinal (panel) evaluations and the effectiveness dimension of performance evaluation. A new chapter then looks at new and advanced models of DEA, including super-efficiency, congestion DEA, network DEA, and dynamic network models. Mathematical formulations of various DEA models are placed in end-of-chapter appendices. Section II then looks at health care applications within particular settings, chapter-by-chapter, including hospitals, physician practices, nursing homes and health maintenance organizations (HMOs). Other chapters then explore home health care and home health agencies; dialysis centers, community mental health centers, community-based your services, organ procurement organizations, aging agencies and dental providers; DEA models to evaluate provider performance for specific treatments, including stroke, mechanical ventilation and perioperative services. A new chapter then examines international-country-based applications of DEA in health care in 16 different countries, along with OECD and multi-country studies. Most of the existing chapters in this section were expanded with recent applications. Included with the book is online access to a learning version of DEA Solver software, written by Professor Kaoru Tone, which can solve up to 50 DMUs for various DEA models listed in the User’s Guide at the end of the book.

Performance Evaluation of Computer and Communication Systems

Performance Evaluation of Computer and Communication Systems
Author: Jean-Yves Le Boudec
Publisher: CRC Press
Total Pages: 411
Release: 2011-02-01
Genre: Computers
ISBN: 1439849935

This book is written for computer engineers and scientists active in the development of software and hardware systems. It supplies the understanding and tools needed to effectively evaluate the performance of individual computer and communication systems. It covers the theoretical foundations of the field as