Evaluating The Quality Of Government Operations And Services
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Author | : Richard Mallory |
Publisher | : |
Total Pages | : 0 |
Release | : 2022-12-25 |
Genre | : |
ISBN | : |
A professional workbook for executive leadership, managers, and supervisors in government, showing how to develop best practice operational plans, and how to objectively assign a score for efficiency and effectiveness. Based on the use of the principles of quality management.
Author | : United States. Congress. House. Committee on Government Operations. Conservation and Natural Resources Subcommittee |
Publisher | : |
Total Pages | : 72 |
Release | : 1969 |
Genre | : Administrative agencies |
ISBN | : |
Considers H.R. 11952, to transfer executive departments and agencies functions relating to environmental evaluations to CEQ.
Author | : California. Government Operations Review Project |
Publisher | : |
Total Pages | : 148 |
Release | : 1982 |
Genre | : Administrative agencies |
ISBN | : |
Author | : Douglas J. Besharov |
Publisher | : Oxford University Press |
Total Pages | : 361 |
Release | : 2017 |
Genre | : Business & Economics |
ISBN | : 0190646055 |
This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.
Author | : United States. Congress. House. Committee on Armed Services Special Committee on Commercial Air Transportation for Service Personnel While on Authorized Leave |
Publisher | : |
Total Pages | : 8 |
Release | : 1968 |
Genre | : Aeronautics, Commercial |
ISBN | : |
Author | : Zoe Radnor |
Publisher | : Routledge |
Total Pages | : 451 |
Release | : 2015-07-30 |
Genre | : Business & Economics |
ISBN | : 1317602943 |
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Author | : United States. Congress. House. Committee on Government Operations. Government Activities Subcommittee |
Publisher | : |
Total Pages | : 1406 |
Release | : 1968 |
Genre | : Executive departments |
ISBN | : |
Author | : |
Publisher | : UN-HABITAT |
Total Pages | : 24 |
Release | : |
Genre | : |
ISBN | : 9211313066 |
Author | : United States. Congress. House Government Operations |
Publisher | : |
Total Pages | : 1558 |
Release | : 1968 |
Genre | : |
ISBN | : |
Author | : Yannacopoulos, Denis |
Publisher | : IGI Global |
Total Pages | : 354 |
Release | : 2014-02-28 |
Genre | : Computers |
ISBN | : 146665130X |
The pervasiveness of the Internet has had a significant impact on global politics, economics, and culture. To create a truly effective product in such a saturated digital environment, developers must study what has come before and how they can utilize existing tools to even greater effect. Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction explores some of the various approaches to the study and assessment of Internet technologies, providing scholars, researchers, developers, and professionals with critical knowledge and an interdisciplinary perspective on e-services in a variety of functional areas, from government and commerce to social media and education.