The Evaluation and Measurement of Library Services

The Evaluation and Measurement of Library Services
Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
Total Pages: 538
Release: 2017-10-27
Genre: Language Arts & Disciplines
ISBN:

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

Instruction in Libraries and Information Centers

Instruction in Libraries and Information Centers
Author: Laura Saunders
Publisher:
Total Pages: 389
Release: 2020
Genre: Academic libraries
ISBN: 9781946011091

"This open access textbook offers a comprehensive introduction to instruction in all types of library and information settings. Designed for students in library instruction courses, the text is also a resource for new and experienced professionals seeking best practices and selected resources to support their instructional practice. Organized around the backward design approach and written by LIS faculty members with expertise in teaching and learning, this book offers clear guidance on writing learning outcomes, designing assessments, and choosing and implementing instructional strategies, framed by clear and accessible explanations of learning theories. The text takes a critical approach to pedagogy and emphasizes inclusive and accessible instruction. Using a theory into practice approach that will move students from learning to praxis, each chapter includes practical examples, activities, and templates to aid readers in developing their own practice and materials."--Publisher's description.

The Value of Academic Libraries

The Value of Academic Libraries
Author: Megan J. Oakleaf
Publisher: Assoc of Cllge & Rsrch Libr
Total Pages: 211
Release: 2010
Genre: Education
ISBN: 0838985688

This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the literature on value of libraries within an institutional context, suggestions for immediate "Next Steps" in the demonstration of academic library value, and a "Research Agenda" for articulating academic library value. Its focus is to help librarians understand, based on professional literature, the current answer to the question, "How does the library advance the missions of the institution?" This report is also of interest to higher educational professionals external to libraries, including senior leaders, administrators, faculty, and student affairs professionals.

Bibliographic Instruction and the Learning Process

Bibliographic Instruction and the Learning Process
Author: Eastern Michigan University. Center of Educational Resources
Publisher: Ann Arbor, Mich. : Published for the Center of Educational Resources, Eastern Michigan University by Pierian Press
Total Pages: 188
Release: 1984
Genre: Education
ISBN:

Conducting Action Research to Evaluate Your School Library

Conducting Action Research to Evaluate Your School Library
Author: Judith Anne Sykes
Publisher: Bloomsbury Publishing USA
Total Pages: 138
Release: 2013-05-01
Genre: Language Arts & Disciplines
ISBN: 1610690788

How should teacher librarians or instructional leaders engage in action research to improve their school library and benefit students' learning? This book provides the answers. Teacher librarians need to get directly involved with the research process in the learning commons in order to create actions and strategies that will enhance student learning—and benefit their own professional development as well as demonstrate accountability through their action research efforts. This book provides practical tips and work spaces for educators at the local, state, and national levels, clearly modeling and explaining the process and the tools for conducting action research in a school library setting that will identify the program's strengths and weaknesses. The author coalesces current expert opinions on the topic of action research in the school library environment and highlighting what other teacher librarians in the field have identified as the pros and cons of using the process. Readers are directed to focus on mitigating the "cons" through the use of specific working pages and templates and by initially exploring "five favorite" links, thereby encouraging those who are new to action research to try what might otherwise seem a daunting process. School principals K–12 who read this book will be better equipped to support their teacher librarians and teachers in this important professional process.

Library User Education

Library User Education
Author: Barbara I. Dewey
Publisher: Scarecrow Press
Total Pages: 369
Release: 2002-05-09
Genre: Reference
ISBN: 0585386013

'...Material presented here is replete with concrete new ideas not only for collaboration, but also for funding, training, personal involvement, Web-based instruction, and other concepts too numerous to mention. And the best thing about these ideas is that they are not the usual endlessly-discussed theories_these are ideas that have worked_and some which have failed_in the real world...Despite the myriad new works available today related to library instruction in general and information literacy in particular, none is devoted solely to collaborative efforts between teaching faculty and librarians. This is where Library User Education: Powerful Learning, Powerful Partnerships shines_just as in the real world, it's all about collaboration.' _Angela Weiler, Portal