Evaluating Library Directors
Author | : George J. Soete |
Publisher | : Association of Research Libr |
Total Pages | : 56 |
Release | : 1998 |
Genre | : Language Arts & Disciplines |
ISBN | : |
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Author | : George J. Soete |
Publisher | : Association of Research Libr |
Total Pages | : 56 |
Release | : 1998 |
Genre | : Language Arts & Disciplines |
ISBN | : |
Author | : David Streatfield |
Publisher | : Facet Publishing |
Total Pages | : 289 |
Release | : 2012-12-23 |
Genre | : Language Arts & Disciplines |
ISBN | : 1856048128 |
Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Key topics include: • The demand for evidence • Getting to grips with impact • The research base of this work • Putting the impact into planning • Getting things clear: objectives • Success criteria and impact indicators: how you know you are making a difference • Making things happen: activities and process indicators • Thinking about evidence • Gathering and interpreting evidence • Taking stock, setting targets and development planning • Doing national or international evaluation • Where do we go from here? Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students.
Author | : Joseph R. Matthews |
Publisher | : Bloomsbury Publishing USA |
Total Pages | : 538 |
Release | : 2017-10-27 |
Genre | : Language Arts & Disciplines |
ISBN | : |
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author | : |
Publisher | : Association of Research Libr |
Total Pages | : 106 |
Release | : 1998 |
Genre | : Academic libraries |
ISBN | : |
Author | : David Streatfield |
Publisher | : Facet Publishing |
Total Pages | : 240 |
Release | : 2021-03-25 |
Genre | : Language Arts & Disciplines |
ISBN | : 9781783304141 |
Doing Library Evaluation complements the authors' earlier Facet Publishing book Evaluating the Impact of Your Library by showing how the impact evaluation model presented there has been applied to meet a variety of real evaluation challenges.
Author | : Rachel Singer Gordon |
Publisher | : Information Today, Inc. |
Total Pages | : 388 |
Release | : 2005 |
Genre | : Education |
ISBN | : 9781573872102 |
"Included are insights from working library managers at different levels and in various types of libraries, addressing a wide range of management issues and situations. Not to be missed: comments from library staff about the qualities they appreciate - and the styles and attitudes they find counterproductive - in their own bosses."--Jacket.
Author | : Jo Bell Whitlatch |
Publisher | : American Library Association |
Total Pages | : 236 |
Release | : 2000-08 |
Genre | : Language Arts & Disciplines |
ISBN | : 9780838907870 |
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Author | : Peter Hernon |
Publisher | : American Library Association |
Total Pages | : 552 |
Release | : 2015-05-12 |
Genre | : Language Arts & Disciplines |
ISBN | : 0838913105 |
This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.
Author | : American Library Association |
Publisher | : |
Total Pages | : 16 |
Release | : 1953 |
Genre | : Libraries |
ISBN | : |
Author | : Sandra Nelson |
Publisher | : American Library Association |
Total Pages | : 311 |
Release | : 2008 |
Genre | : Language Arts & Disciplines |
ISBN | : 0838935737 |
The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Building from this proven model, Strategic Planning for Results is the fully revised version of Planning for Results, the foundational book in this groundbreaking series. Sandra Nelson, senior editor of the Results Series, focuses on the essential steps to draft a results-driven, strategic planning process that libraries can complete over the course of four months, regardless of organizational structure or size. Reflecting on the current planning environment for public libraries, Nelson makes the case for strategic rather than long-term planning and includes a wealth of information about understanding and managing the change process to help staff Assess the change-readiness of the library and preparing staff to implement forthcoming changes Simplify data collection and decision-making processes through the use of 14 reproducible workforms Identify service priority options and reach agreement as a group Successfully present and communicate within their library Including the newly revised and adopted Public Library Service Responses, along with case studies, workforms, and tool kits, Strategic Planning for Results offers librarians a wealth of ideas to effectively meet changing community needs.