Empathy & Arrogance

Empathy & Arrogance
Author: Gurmeet Kaur
Publisher:
Total Pages: 298
Release: 2021-12-20
Genre:
ISBN: 9781637306864

Of the $1.3 trillion spent on digital transformation in 2018, it was estimated that $900 billion went to waste. Digital products are more than technology, they are about people-your customers. More so, these products solve human problems. Empathy & Arrogance: The Paradox of Digital Products is about how to build strong, lasting relationships with your customers through digital products. The book explores the intersection of business strategies, customer experience, technology, data and mindset. Author Gurmeet Kaur calls out to the digital community to be thoughtful and insightful when building products. Sometimes we think we know it all when, in reality, our assumptions and knowledge may have gaps. Tapping into human elements of empathy and arrogance helps us identify moments of blind arrogance and how to change them to empathetic arrogance. If you are a product builder or digital product enthusiast interested in exploring new mindsets, this innovative book is for you!

Radical Candor

Radical Candor
Author: Kim Malone Scott
Publisher: Macmillan
Total Pages: 375
Release: 2017-03-28
Genre: Business & Economics
ISBN: 1760553026

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

A Rumor of Empathy

A Rumor of Empathy
Author: Lou Agosta
Publisher: Routledge
Total Pages: 254
Release: 2015-06-05
Genre: Psychology
ISBN: 1317575326

Empathy is an essential component of the psychoanalyst’s ability to listen and treat their patients. It is key to the achievement of therapeutic understanding and change. A Rumor of Empathy explores the psychodynamic resistances to empathy, from the analyst themselves, the patient, from wider culture, and seeks to explore those factors which represent resistance to empathic engagement, and to show how these can be overcome in the psychoanalytic context. Lou Agosta shows that classic interventions can themselves represent resistances to empathy, such as the unexamined life; over-medication, and the application of devaluing diagnostic labels to expressions of suffering. Drawing on Freud, Kohut, Spence, and other major thinkers, Agosta explores how empathy is distinguished as a unified multidimensional clinical engagement, encompassing receptivity, understanding, interpretation and narrative. In this way, he sets out a new way of understanding and using empathy in psychoanalytic theory and clinical practice. When all the resistances have been engaged, defences analyzed, diagnostic categories applied, prescriptions written, and interpretive circles spun out, in empathy one is quite simply in the presence of another human being. Agosta depicts the unconscious forms of resistance and raises our understanding of the fears of merger that lead a therapist to take a step back from the experience of their patients, using ideas such as "alturistic surrender" and "compassion fatigue" which are highlighted in a number of clinical vignettes. Empathy itself is not self-contained. It is embedded in social and cultural values, and Agosta highlights the mental health culture and its expectations of professional organizations. This outstanding text will be relevant to psychoanalysts, psychotherapists who wish to make a contribution to reducing the suffering and emotional distress of their clients, and also to trainees who are more vulnerable to the professional demands on their capacity for empathic listening. Lou Agosta, Ph.D. teaches empathy in systems and the history of psychology at the Illinois School of Professional Psychology at Argosy University. He is the author of numerous articles on empathy in human relations, aesthetics, altruism, and film. He is a psychotherapist in private practice in Chicago, USA. See www.aRumorOfEmpathy.com

Better Than You

Better Than You
Author: Trudy Ludwig
Publisher: Knopf Books for Young Readers
Total Pages: 41
Release: 2011-09-13
Genre: Juvenile Fiction
ISBN: 1582463808

Jake's bragging is really starting to get to his neighbor Tyler. Tyler can't show Jake a basketball move, a school assignment, or a new toy without Jake saying he can do better. Tyler starts to wonder: Is something wrong with him? Is he really such a loser? Is Jake really better than him at everything? Or is Jake the one with the problem? With the help of his uncle Kevin, Tyler begins to understand that Jake's bragging has nothing to do with Tyler's own abilities and that puffing yourself up leaves little room for friends.

The Handbook of Narcissism and Narcissistic Personality Disorder

The Handbook of Narcissism and Narcissistic Personality Disorder
Author: W. Keith Campbell
Publisher: John Wiley & Sons
Total Pages: 528
Release: 2011-08-09
Genre: Psychology
ISBN: 047060722X

The Handbook of Narcissism and Narcissistic Personality Disorder is the definitive resource for empirically sound information on narcissism for researchers, students, and clinicians at a time when this personality disorder has become a particularly relevant area of interest. This unique work deepens understanding of how narcissistic behavior influences behavior and impedes progress in the worlds of work, relationships, and politics.!--EndFragment--

Character, Virtue Theories, and the Vices

Character, Virtue Theories, and the Vices
Author: Christine McKinnon
Publisher: Broadview Press
Total Pages: 276
Release: 1999-08-26
Genre: Philosophy
ISBN: 9781551112251

This book argues that the question posed by virtue theories, namely, “what kind of person should I be?” provides a more promising approach to moral questions than do either deontological or consequentialist moral theories where the concern is with what actions are morally required or permissible. It does so both by arguing that there are firmer theoretical foundations for virtue theories, and by persuasively suggesting the superiority of virtue theories over deontological and consquentialist theories on the question of explaining morally bad behavior. Virtue theories can give a richer account by appealing to the kinds of dispositions that make certain bad choices appear attractive. This richer account also exposes a further advantage of virtue theories: they provide the best kinds of motivations for agents to become better persons.

Becoming . . .

Becoming . . .
Author: Jack Mierop
Publisher: FriesenPress
Total Pages: 191
Release: 2013-04
Genre: Self-Help
ISBN: 1460213785

Let us create the lives we were born to live - it's our time. Belief systems are individual and subjective. Without understanding their origins, we become stuck in patterns and cycles; there is difficulty moving forward. Becoming . . . acts as a mirror, a guide for those who could use some help figuring out why we find it so difficult to remove ourselves from the negative situations life throws our way. Through the exploration of self-perception and the factors that influence the way we live and behave, we can rise above fixed patterns and transform the self. Employing common-sense wisdom in an engaging read, Mierop maps out ways to avoid the encumbrances with which negative experiences and self-doubt often imprison us.

Case Conceptualization

Case Conceptualization
Author: Len Sperry
Publisher: Routledge
Total Pages: 250
Release: 2012
Genre: Psychology
ISBN: 0415897300

This is the type of book instructors, trainees, and clinicians need--a short text that demystifies the case conceptualization process and provides a streamlined method for learning and mastering this competency. It presents an integrative model for conceptualizing cases, dispels common myths about case conceptualization, and provides straightforward guidelines and strategies for mastering this essential competency. Writing clinically useful case conceptualizations is no longer optional today, and this training guide is the only resource you will need to increase your expertise and incorporate this competency in professional practice. Five detailed clinical case studies are referred to throughout the book, and exercises are presented at the end of the last five chapters to help readers in deriving Cognitive-Behavioral, Dynamic, Solution-Focused, Biopsychosocial, and Adlerian case conceptualizations from an integrative assessment. Drs. Len and Jonathan Sperry also address cultural sensitivity and offer guidelines for developing cultural conceptualizations and selecting culturally-sensitive treatments. All techniques are easy to understand and use, ensuring that readers will master this competency and feel confident applying it to difficult cases.

Empathic Intelligence

Empathic Intelligence
Author: Roslyn Arnold
Publisher: UNSW Press
Total Pages: 244
Release: 2005
Genre: Education
ISBN: 9780868405919

Arnold defines, in an engrossing and practical manner, the hallmarks of educational leadership.

Ignition

Ignition
Author: Matthew L. Moseley
Publisher: CRC Press
Total Pages: 195
Release: 2021-06-01
Genre: Business & Economics
ISBN: 1000368572

Ignition is a book of dispatches from the frontlines of communication strategy. Matthew L. Moseley draws on his eclectic life experiences to investigate the link between success and effective communication. Whether he’s choreographing a fine dining experience at the top restaurant in America, using rock stars to register voters, helping a national chain save its reputation after a gaffe goes viral, or serving as media liaison at the epic ash-blast send-off for author Hunter S. Thompson, Moseley identifies the principles that guide communication strategies toward their goals. In extensive interviews with a wide variety of experts, including authors, fighter pilots, business leaders, politicians, and astrophysicists, Moseley tests these principles, teases out new, provocative ideas, and anticipates how forming stronger connections will help us address today’s greatest challenges. Though it tackles serious subjects, offers an illuminating perspective on the evolution of human discourse, and shares important insights on interpersonal relations, Ignition is also a good, fun read. A broad range of colorful anecdotes gives this book of philosophical wisdom and practical advice the zest of a juicy memoir.